moe2266

Hey folks
I have 2023 C300 and I use CarPlay and it works great except for it keeps going in and out when I play music through CarPlay in the car so it cuts off then back on again
Is this normal? I have iPhone 14 Pro with everything up to date on it and my car software is up to date as well

What could be causing this ? Is there any fix for it?

xmelkor

You might have old MBUX sofware. What version do you have?

superswiss

I've had trouble with CarPlay in every new loaner with MBUX 2 that I've driven over the last 2 years or so. CarPlay works flawlessly in my 2019 C63, but in every latest loaner it starts crapping out after only a few minutes of driving. Now that you mentioned it, it happened while I was listening to Pandora. Next time I have to give it a try and not stream music from the phone. Granted, some of the loaners may not have been running the latest software, although I had a fairly brand new EQS as my latest loaner, so you'd think the firmware in that should have been more recent than the W206 loaners I drove last year, but it still had the same CarPlay stability issues. This has completely put me off of buying a new Mercedes any time soon. Not that I use CarPlay a lot in my personal cars, but I do use it in rental and loaner cars in order to get an instant personalized experience with all my data and I don't have to count on live traffic to be available in the built-in navigation system or learn the system in an unfamiliar car that I'm just gonna be driving for a few days. Using CarPlay in loaner cars is also particularly helpful since I can open my garage from the CarPlay dashboard via Homekit, so it's pretty annoying if it keeps crashing as I pull up to the house.

moe2266

I think my version is the latest.. here its