SL-Class (R230) 2003 -- 2012: Discussion on the SL500, SL550, SL600

SL/R230: STAR unable to communicate with instrument cluster

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Old 06-21-2016, 04:37 AM
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Sl55 amg
STAR unable to communicate with instrument cluster

Hi, I have a 2003 SL55 AMG. I am having a strange problem. The STAR whilst diagnosing the whole car is unable to communicate with the instrument cluster. The cluster is working fine. All gauges working normal. All fault lights like seat belt etc are all fine. No issues here. However STAR is not able to establish contact with the cluster. Due to this, there are number of faults coming up which are all related to the cluster.

What could be wrong here and what is the fix?

Thanks.
Old 06-21-2016, 02:51 PM
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Post the quick test result---------post the screen shot of when you double clicked on the IC line----post a screen shot of the SDscan results----and I sure hope this is not a customer car, because you are way over your head!!

Last edited by Plutoe; 06-21-2016 at 02:56 PM.
Old 06-21-2016, 11:07 PM
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I have one of the cheapest-of-the-cheap Chinese multiplexers that does not work on the pre-MY2005 cars for some systems. It will talk to the ECU, TCU and a few other parts, but not the EIS, IC, SRS, etc. I bought an new RS-485 interface style mulitiplxer and it's just fine.
Old 06-22-2016, 09:55 AM
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No. This is not a customer car. I own the car. I only send the car to authorised MB dealer's workshop. I guess they know how to work the star. They are also quite zapped.
Old 06-13-2018, 04:43 PM
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Originally Posted by Dinkyboy
Hi, I have a 2003 SL55 AMG. I am having a strange problem. The STAR whilst diagnosing the whole car is unable to communicate with the instrument cluster. The cluster is working fine. All gauges working normal. All fault lights like seat belt etc are all fine. No issues here. However STAR is not able to establish contact with the cluster. Due to this, there are number of faults coming up which are all related to the cluster.

What could be wrong here and what is the fix?

Thanks.
Were you able to solve that issue?
Old 06-13-2018, 10:13 PM
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Like I said, some of those cheap Chinese multiplexers go out and the symptom is being unable to read some systems on pre-MY2005 cars. I would verify that your SDS setup is/not the culprit by trying it on another pre-MY2005 car.
Old 06-13-2018, 10:49 PM
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I used 4 different laptops with all different versions it’s not the das software. 03 sl500 only cluster wont communicate, and it’s not the cluster either I installed it on 2 different sl’s and I can communicate with it.
Old 06-13-2018, 10:56 PM
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It's not the software or laptop that fails, but components inside the multiplexer. The multiplexer is actually two units in one. The circuitry on one side of the board handles the pre-MY2005 protoocols, the other handles the MY2005 protocols. These cheap Chinese electronics fail, and it's usually the pre-MY2005 side that dies first (bad capacitors are usually the blame). But if you used that same multiplexer on other pre-MY2005 cars, then it's working.
Old 06-13-2018, 11:15 PM
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04 E55 B07
Yes I tried everything and can’t figure it out. The problem is that this car doesn’t have a cgw, if it did it would see the cluster right away.
Old 06-13-2018, 11:24 PM
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It's possible the problem is the EIZ (EZS). It has to go through there to get to the ICM.
Old 06-13-2018, 11:47 PM
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04 E55 B07
Are you sure, eis works fine go in and out change settings no issues.
Old 06-14-2018, 09:32 PM
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Honestly, I don't know, but for SDS to get to the ICM, it has to go through EZS. It's just a guess!
Old 09-26-2018, 11:57 PM
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Originally Posted by Rudeney
Honestly, I don't know, but for SDS to get to the ICM, it has to go through EZS. It's just a guess!
I think you might be correct on the EZS being the problem, just don't know if I want to spend the $ for a new one yet.
Old 02-24-2021, 05:18 PM
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Sl55 amg 2002
Originally Posted by Dinkyboy
Hi, I have a 2003 SL55 AMG. I am having a strange problem. The STAR whilst diagnosing the whole car is unable to communicate with the instrument cluster. The cluster is working fine. All gauges working normal. All fault lights like seat belt etc are all fine. No issues here. However STAR is not able to establish contact with the cluster. Due to this, there are number of faults coming up which are all related to the cluster.

What could be wrong here and what is the fix?

Thanks.
did this ever get solved have the same problem in my car, sds cant connect to control unit
Old 02-24-2021, 05:52 PM
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Originally Posted by Tylerhayles
did this ever get solved have the same problem in my car, sds cant connect to control unit
By control unit, are you referring to the ICM (instrument cluster) like the OP, or some other module?. Assuming it is the ICM, do you have numerous modules that are throwing codes that they can't communicate with the ICM? If so, it is almost certainly a CAN Bus issue so check your CAN hub under the driver's side carpet. This tends to get wet and corroded. If everything seems to be working, but you just can't communicate between SDS and the ICM, check pin 15 on the diagnostic port. The pins can get pushed back out of the socket and not connect. Pin 15 only serves the ICM and headlight range controls, so SDS will still work with every other module.
Old 02-24-2021, 06:25 PM
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Originally Posted by MikeJ65
By control unit, are you referring to the ICM (instrument cluster) like the OP, or some other module?. Assuming it is the ICM, do you have numerous modules that are throwing codes that they can't communicate with the ICM? If so, it is almost certainly a CAN Bus issue so check your CAN hub under the driver's side carpet. This tends to get wet and corroded. If everything seems to be working, but you just can't communicate between SDS and the ICM, check pin 15 on the diagnostic port. The pins can get pushed back out of the socket and not connect. Pin 15 only serves the ICM and headlight range controls, so SDS will still work with every other module.
thanks alot this helped il double check and yeah it connects to every other module just not the ICM i just get the [i] in the result margin
also my cluster is causing a battery drain to so wondering if thats linked.
i think i do get the odd code sometimes ( cant communicate with A1 cluster)
okay il check the obd pin 15 and can hub, im in the uk so right hand drive, so is that still on right hand under carpet? Thanks alot very helpfull
Old 02-24-2021, 06:29 PM
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'03 SL55 Black, '03 SL500's Aegean, Mars Red, Tazanite, Alabaster, '11 S550 Flint Gray
There is a CAN hub in each footwell, but I am pretty sure that the ICM goes to the one on the driver's side, whichever side that is.
Old 04-05-2021, 03:57 PM
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Sl55 amg 2002
Still no luck

Is there any more detailed info on this? Star cant access the icm, i checked both can hubs in footwell all seems fine also check the pink cable on obd diagnostic thats all connected, want to get this sorted
also think thats the reason my smartTOP roof control dont work because it has to go through cluster

in the picture can see every other module has a part number and is ok the icm has nothing



Last edited by Tylerhayles; 04-05-2021 at 04:01 PM.
Old 08-25-2021, 06:47 PM
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I have the same issue on a 2003 SL500. NO communication with the IC, every other module works just fine. It's not the scanner. I have tried both good working C3 and C4.

Last edited by progonat; 08-25-2021 at 07:08 PM.
Old 08-25-2021, 08:25 PM
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'03 SL55 Black, '03 SL500's Aegean, Mars Red, Tazanite, Alabaster, '11 S550 Flint Gray
On the early R230's, the ICM connects to DAS through pin 15 of the diagnostic port (X11/4). Pin 15 also communicates with the headlight range controls HRA-FL and HRA-FR. Since I don't see these, I think you have a problem with the port or the wire. DAS will give you a line with empty P/N and ! for mandatory modules, but optional modules will just not show up if it doesn't find them.

Check to make sure that pin 15 didn't get pushed into the socket and that there is continuity from pin 11 on the ICM to pin 15 on the diagnostic port. You could also have an issue with the diagnostic cable or relay box (not likely since you have tried 2). If you have continuity to the diagnostic port, check the cable to see which pin on the round connector goes to pin 15. Then check continuity from pin 11 on the ICM all the way to that pin.
Old 08-26-2021, 04:13 AM
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Originally Posted by progonat
I have the same issue on a 2003 SL500. NO communication with the IC, every other module works just fine. It's not the scanner. I have tried both good working C3 and C4.
i found under the carpet in passenger footwell (RHD)
there was a pink cables plugged into the canbus when I disconnected this i could connect to cluster! Very strange
Old 04-18-2022, 08:50 AM
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Hey every one i need help

I have same problem but my obd scanner reads only ECM and TCM only and can't get to read other modules. The car has no codes and if I disconnect any of other modules I get error code . I tested the can bus from the splices the signal is good I checked the obd 2 connector it has power and ground 16,4 ,5 and 61 ohm in pin 6,14 car works good but the only problem is I can't read other modules the scanner did read other modules before . Any help would be appreciated thank you
Old 04-18-2022, 12:39 PM
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Originally Posted by Housniab
I have same problem but my obd scanner reads only ECM and TCM only and can't get to read other modules. The car has no codes and if I disconnect any of other modules I get error code . I tested the can bus from the splices the signal is good I checked the obd 2 connector it has power and ground 16,4 ,5 and 61 ohm in pin 6,14 car works good but the only problem is I can't read other modules the scanner did read other modules before . Any help would be appreciated thank you
thats crazy normally the situation is it dont read a module or 2 let alone all off them, something has to be down with obd port or a fuse or something
diagnostic socket is fuse 15 and 20
Old 04-18-2022, 04:50 PM
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Originally Posted by Tylerhayles
thats crazy normally the situation is it dont read a module or 2 let alone all off them, something has to be down with obd port or a fuse or something
diagnostic socket is fuse 15 and 20
All fuses are good and I just changed front fuse box and I changed the all can splicers no luck I unplugged each module to check if any of them is the problem , now I'm looking into the EIS because the the pin 14 and 6 and can B can C meet there . I took it off and it looks good checked the pins continuity they all good . I don't know what else I should do
Old 04-19-2022, 02:42 AM
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Originally Posted by Housniab
All fuses are good and I just changed front fuse box and I changed the all can splicers no luck I unplugged each module to check if any of them is the problem , now I'm looking into the EIS because the the pin 14 and 6 and can B can C meet there . I took it off and it looks good checked the pins continuity they all good . I don't know what else I should do

im wondering if something is corroded , this has confused me


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