Exhaust Mount Pin Broke off, dealer wants to replace ENTIRE exhaust.
 

Yesterday I noticed my exhaust pipes were significantly lower than usual on the left side of my car. On inspection I notice that a 4" metal pin that is spot-welded to the exhaust has broken off. This pin apparently holds the back of the exhaust in place, and has broken at the weld points.

I bring it in to ASC in Arlington, VA and they claim the entire exhaust needs to be replaced ($1850.00). They did say the exhaust is otherwise in perfect condition.

Does ANYONE think their advise is the right course of action? Is there a place where we can rate these service advisers?

Sounds like BS to me, I would take it to a local reputable exhaust shop, have them fix it. Even a shop like Midas should work fine, just make sure you watch them do EVERYTHING.

Midas fixed it for $189.

Next time try a different dealer. I can't believe they wouldn't just weld a new exhaust hanger into place. What crooks. Let MBUSA know about this.

+1000...What they tried to do to you makes me sick! It goes to show you that dealership shops only know how to replace and not fix anything...that may be broad brush stroke but my past experience and the experience of the OP just backs up my assumption.

Just shameful!

even the $189 at midas was expensive for a simple weld job