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2019 MERCEDES-BENZ AMG GT Recalls

Recall information provided by National Highway Traffic Safety Administration


  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235552

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235553

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235554

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235555

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235556

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235557

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026600

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235558

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026513

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235559

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235560

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025603

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235561

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025009

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235562

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479023512

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235563

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235564

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235565

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235566

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021108

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235567

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479020809

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235568

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239028410

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235569

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027800

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235570

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027407

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235571

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027004

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235572

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239026409

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235573

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239024719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235574

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239023307

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235575

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022725

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235576

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022516

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235577

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239021917

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235578

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235579

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020419

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235580

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020010

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235581

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235582

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029220

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235583

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029020

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235584

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235585

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027712

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235586

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235587

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235588

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235589

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235590

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235591

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229024021

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235592

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235593

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022621

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235594

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235595

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229021021

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235596

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235597

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139024122

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235598

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235599

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 235600

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001420

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235601

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235602

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235603

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235604

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235605

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235606

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026600

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235607

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026513

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235608

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235609

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025603

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235610

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479025009

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235611

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479023512

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235612

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235613

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235614

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235615

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479021108

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235616

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2479020809

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235617

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239028410

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235618

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027800

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235619

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027407

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235620

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239027004

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235621

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239026409

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235622

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239024719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235623

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239023307

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235624

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022725

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235625

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239022516

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235626

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239021917

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235627

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235628

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020419

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235629

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2239020010

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235630

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235631

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029220

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235632

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229029020

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235633

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235634

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027712

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235635

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235636

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235637

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235638

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235639

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235640

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229024021

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235641

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235642

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022621

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235643

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235644

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2229021021

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235645

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235646

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139024122

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235647

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235648

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 235649

    Campaign Number: 22V365000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: See Recall Schedule

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 242722

    Date Owner Notified: Jul 8, 2022

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: May 20, 2022

    Record Creation Date: May 23, 2022

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

    Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

    Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

    Recall Component ID: 000120389004099727000001105

    Manufacturer-Supplied Component Name: SW communication module

    Manufacturer-Supplied Component Description: SW communication module

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190900

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190901

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190902

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190903

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190904

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027703

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190905

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190906

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026400

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190907

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190908

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190909

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190910

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190911

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190912

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190913

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029214

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190914

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229028414

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190915

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190916

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190917

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190918

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190919

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190920

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190921

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229025419

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190922

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190923

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190924

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029508

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190925

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029212

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190926

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029208

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190927

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028215

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190928

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028015

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190929

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027820

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190930

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027600

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190931

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027520

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190932

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027110

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190933

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190934

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026910

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190935

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026810

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190936

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023705

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190937

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190938

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022909

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190939

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022406

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190940

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139020305

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190941

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • COMMUNICATION: AUTO CRASH NOTIFICATION

    Running Sequence Number: 190942

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: COMMUNICATION: AUTO CRASH NOTIFICATION

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001420

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190943

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029901

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190944

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479029301

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190946

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479028701

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190947

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190948

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479027703

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190949

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026702

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190950

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026400

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190952

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479026100

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190953

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479022704

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190954

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021903

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190955

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2479021803

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190956

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029819

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190958

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190959

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229029214

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190960

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229028414

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190961

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027718

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190962

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027413

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190964

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229027218

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190965

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026719

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190966

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026619

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190967

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229026318

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190968

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229025419

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190970

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229023217

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190971

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2229022118

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190972

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029508

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190973

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029212

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190974

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139029208

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190976

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028215

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190977

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139028015

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190978

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027820

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190979

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027600

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190980

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027520

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190982

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139027110

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190983

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026917

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190984

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026910

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190985

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139026810

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190986

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023705

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190988

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139023009

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190989

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022909

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190990

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139022406

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190991

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A2139020305

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190992

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779024806

    Do Not Drive: No

    Park Outside: No

  • ELECTRICAL SYSTEM: SOFTWARE

    Running Sequence Number: 190994

    Campaign Number: 21V058000

    Make: MERCEDES-BENZ

    Model: AMG GT

    Year: 2019

    MFR Campaingn Number: 2021020025

    Component Name: ELECTRICAL SYSTEM: SOFTWARE

    Manufacturer: Mercedes-Benz USA, LLC

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: N/A

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1292258

    Date Owner Notified: Mar 12, 2021

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Mercedes-Benz USA, LLC

    Report Received Date: Feb 5, 2021

    Record Creation Date: Feb 8, 2021

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

    Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

    Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

    Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Component ID: 000108471004099727000001105

    Manufacturer-Supplied Component Name: SW HERMES

    Manufacturer-Supplied Component Description: Control Module Unit Software

    Manufacturer-Supplied Component Part Number: A1779021200

    Do Not Drive: No

    Park Outside: No

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