Running Sequence Number: 309000
Campaign Number: 25V463000
Make: MERCEDES-BENZ
Model: METRIS
Year: 2021
MFR Campaingn Number: VS2GARPIN
Component Name: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Manufacturer: Daimler Vans USA, LLC
Begin Date of Manufacturing: N/A
End Date of Manufacturing: N/A
Vehicle, Equipment or Tire Report: V
Potential Number of Units Affected: 43422
Date Owner Notified: Nov 11, 2025
INFLUENCED_BY: MFR
Manufacturers of Recalled Vehicles: Daimler Vans USA, LLC
Report Received Date: Jul 11, 2025
Record Creation Date: Jul 11, 2025
Regulation Part Number: N/A
Federal Motor Safety Standard Number: 111
Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Notes: N/A
Recall Component ID: 000260360004711751000001568
Manufacturer-Supplied Component Name: Contact Socket
Manufacturer-Supplied Component Description: Contact Socket
Manufacturer-Supplied Component Part Number: A0069821526
Do Not Drive: No
Park Outside: No