JJIII55

Albert Buca a.k.a. Berti_00 posted a dynamic seat pump for sale on the MBWORLD.ORG classified forum. I inquired as mine is bad. When I asked him for the part number he said it was a 000-800-31-48 and he stated that "if it was for my E55 it would fit 100%". I have taken mine out and verified that this is the part number I need.

I agreed to buy it for $230 of which I deposited the money in his Bank of America account. He then sent me the pump. Upon receiving it I opened the box to find a seat pump from an older E-Class. It has the following part on it A 211-800-01-48. This pump simply wont connect to my car so I contacted Albert via the forum and said I would be happy to send it back at my expense for a full refund. He is refusing to refund my money and says that all his sales are final. Then he goes on to say that I could have swapped it out with my bad pump. It doesn't fit so that isn't a possibility. It has the wrong connectors. Simply put he isn't standing up to this word and misrepresented what he was selling.

First and foremost this gives me a bad taste for doing business like this. It also makes it difficult to ever want to trust other members on the forum. I am a trusting person and like to believe in the good of people. Fortunately it wasn't a huge sum.

I think it is important that others are aware of this situation and how it was handled.

Regards,

John

Manuyc

Sir" berti00 know more about the e55 more then your will ever know he would never sell you something that does not work or fit for an e55
With all due respect your messed it up

berti_00

Am sure others will chime in on this and tell you what kind of person I am...I have had this accout since 2004 and have never had a person say anything about me and here you are with 190 posts tryin to make me look bad. You get a good pump for a great price and sh!!t talk me. I tried to help you out as I always do and yet am the bad guy! Sorry thats not me... have a good day

bstudey01

Huh, doesn't sound right. I bought some motor/tranny mounts for my E55 from him and things went well. Maybe he made a mistake, still he should process a return for you. Can you do a chargeback or something similar through the bank?? Paypal is the way to go on online purchases in my opinion, you WILL get your money back if something goes wrong.

E55Greasemonkey

The original pump for our cars, part # 211 800 01 48 has been superceded to a newer pump #000 800 03 18. It looks like there are 2 additional parts needed to make it fit your car; 000 800 35 15 and 000 800 03 18. Check with a local MB dealer to verify these part #'s, but this is why it won't directly fit. Your original style pump is no longer available new. Hope this helps. What he sold you was actually a NEWER pump, not an older one. Maybe post some pics of your old and new pump and maybe we can help make it work for you.

Manuyc

E63//AMG

Seller seems legit but I would have used PayPal. Don't deposit money directly to someone's account. Also, if he did in fact state a different part number from what you received then he should honor your return.

JJIII55

What he sold me is not the "newer pump". It is the older one. My 2006 has the newer pump which is the style the dealer currently sells. The additional parts are for an older vehicle to convert to the newer part not the other way around. Here is the problem I have with this.... He stated it was a part number a 000-800-31-48. That is the part I want and need. He sent me a 211-800-01-48. That is the wrong part and now he just says it is my problem. It doesn't matter how many posts I have on this forum as that doesn't have anything to do with my character. Doing the right thing is what this is about and Albert you sent me something different then you said and now you won't make it right! I am simply stating the facts here and you did me wrong! Period. The right thing would be to accept the part back and return my money.

E55Greasemonkey

Sorry I misunderstood...

FromM3toE55

do the right thing, Berti_00!

ehaze

Where was this stated?

Might help your case if you linked a post or something.

JJIII55

On 12/19/2012 at 6:21PM I received the following in a PM from BERTI_00

Me: So what is the part number of the one you have?[/QUOTE]

Albert: 1 000-800-31-48 pump
If its for ur e55. It will fit 100%


I would be happy to forward on that PM to anyone who questions it.

JJIII55

This is the PM I sent him upon receiving the wrong part:

Hey Albert,

I received the seat pump today. However there is a problem. You sent me a 211-800-01-48 not a 1-000-800-31-48 like you stated. This pump will not work in my 2006 E55. It's for an older model E-class. It is of no use to me. How would you like to handle this?

I would be happy to send it back to you for a full refund minus the cost of shipping we both incurred. Let me know.

Thanks,

John

JJIII55

And his reply:

Sorry your having an issue but I have confirmed with more than 5 people who know their w211 55's from back of their head and techs and guys from the forum... that pump will work for any e55 as it came off a 05 so I really cant do much here.. all my sales are final as ive bought stuff here my self and they were all final sales... for all that I know you could of taken the motor out of the one I send you and swaped it with a bad one so there is no more knowing for me.. its what everyone I asked for an opinin about this matter told me... am not a scamer am a honest guy and a lot of people know me here and have meet me in person. So I dono what to tell you john

VegasHruby

If part number is different then what was advertised/asked for then absolutely refund him his money. He wasnt asking for some additional work to try to "mod" it to fit. Seems pretty cut and dry to me but I am sure there is more to this story to come out...

jcjmw

If, IF you sold him a part with a specific part number and you did not actually deliver that specfic part, then you are in the wrong.

PACougar

+1

03'55AMG

+2, If that's the case, refund him the money. Like stated before, If you promised him the par number he needed and sent him an other, you should issue a refund.

BBBSS

Berti, as it stands now you just got some bad info and this was a misunderstanding. Now that it is apparently known the part was actually not compatible a refund is due in full. The buyer is willing to eat soke shipping cost, he is putting his neck out when he doesnt have to to help resolve this situation, meet him half way and refund him and get your part back.

Continuing to refuse a refund makes you look like a bad seller at best, a scammer at worst. Neither will be to your advantage. You have everything to gain by issuing a refund, and a lot to lose by continuing to refuse.

Again, it was a misunderstanding. Lets keep it there, no harm no foul.

FromM3toE55

+55!

ZorroAMG

I've met berti in person and he's a stand up guy. I'm sure he'll do the right thing and refund the money when the part is returned to him.

berti_00

I sold a e55 pump now I dont know if it has diff plugs or not.... I bought a e55 pump FROM THIS FORUM $250 and guess what I recieved a e63 pump that is completely different. Now whos stuck with it? ME!!! guy wouldnt even budge returning or explainng it. But I didnt sit on a damm forum crying and first thing you do is make a ****ing thread starting sh!!t without even first trying to handle it like a man and not like a high school kid.. who knows maybe you are one.. ive been on this forum years nd years buying selling dealin with fellow members I even bought my car from a member here without ever seeing the car nd you come along... u know what man if you acted more like a real man and not jumped to conclusion so quick and make a thread calling me a scamer and *****. I would of just returned your money but am too gona stick to all sales final too and think about it

berti_00

Heyy budd long time man, good to see you stop by this section.. hows enzo treating you man!! Hope your doing well bro I miss the good ol days and the W124 crew. Take care bro

JJIII55

You sold me a different part than you stated. I did in fact act like a man and an understanding one at that. I offered to return it at my expense. I also phoned you to discuss and you wouldn't take my call. You act as though I am some fly by night guy trying to turn this around. First of all I have been on this forum for over 7 years. I am a 6 time benz owner and I am twenty years your elder. Facts are facts and you sent me a part that was other then what you represented and now you won't take it back. That's not cool man!

GT-ER

Berti, did you, or did you not, tell him one part number and then send him another? If it fits or not or whatever is one thing...but if you sent him a different part number than the one you stated then you are wrong dude. You must refund.