Good dealer in the NY area? Help!
 

Does anyone have a good dealer they deal with in NY, NJ or CT that you can put me in touch with? I've gone to MB of Manhattan but still no resolution after weeks/months.

Try Helms Brothers. Ask for Andy (service adviser). Let me know how you make out.

Mercedes Benz Manhattan
(previous employee here)
Ask for:
Angelo Sanchez
Jorge Ramos
Taran Guinness

tell them Patrick sent you.

Car’s been there weekly for 3 months trying to resolve a caliper and trans issue. I don’t think Manhattan is the place to go.

Anywhere but manhattan!! Service manager is real scum of the car community

Has anyone dealt with MB of Golden Bridge on 684 north of the city? I drive by there every weekend but have never dealt with them. Curious as to how their service is.

I just bought my E63S Wagon three weeks ago from MB of Fresno out in CA, but now that it's back here I need to decide where to go for service. Everyone seems to have lots of negative thoughts on MB Manhattan which would be the most convenient geographically for me.

MB of Morristown diagnosed and replaced the transmission conductor plate on my W211 E55 after a limp mode 2 months ago. Was referred to them by my indie shop. My adviser Julio coordinated w/ my aftermarket warranty and took less than 4 hours from dropoff to completion, including re-adapting w/ STAR. The conductor plate failure is well-known so unsure how good they would be at successfully identifying more difficult issues like yours. Hope you get the problem sorted out soon.