W212 AMG Discuss the W212 AMG's such as the E63

16 E63 Canadian warranty

Old Sep 18, 2019 | 11:40 AM
  #1  
dw_22801's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2019
Posts: 67
Likes: 4
2016 E63
16 E63 Canadian warranty

Hi,

Not quite sure where to post this, but I'm looking at getting a '16 E63. I have discovered the car was originally sold in Canada, and has now been imported to the US for sale. I've been getting conflicting information regarding the warranty. Some people have told me the warranty will transfer over, and some say that it won't because it was Canadian. Anyone have any experience in this?

Thanks!
Reply
Old Sep 18, 2019 | 01:22 PM
  #2  
BlownV8's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2003
Posts: 8,882
Likes: 1,214
From: In my garage
E55, GLS450, GL63, GLE350
Call MBUSA and ask them. No better source than that. Get in writing too.
Reply
Old Sep 18, 2019 | 01:44 PM
  #3  
dw_22801's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2019
Posts: 67
Likes: 4
2016 E63
Originally Posted by BlownV8
Call MBUSA and ask them. No better source than that. Get in writing too.
Yeah I already did. They are one of the sources that can't give a straight answer. No one can. The first person I talked to there said it would be transferred. Then the next person said it wouldn't. MB Canada said it wouldn't either. A dealer here in Houston said it would, but a dealer in Washington said it wouldnt lol. One said that it would transfer if it was a Canadian citizen traveling here, but if it was imported and sold here, it would not. But then MBUSA went on and said that it could be imported and sold and have the warranty transfer as long as it met US specs.
Reply
Old Sep 18, 2019 | 05:26 PM
  #4  
I.T. Guy's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Mar 2011
Posts: 2,507
Likes: 1,586
From: Canada
2023 E63S Wagon
It's a North American warranty.
But,
the dealers in the USA often make it a PITA to deal with them. My car is Canadian and I got fed up when in the USA once and ended up taking the car back to Canada to fix. The US dealer made me pay a diagnostics fee to even look at it - my home dealer said "Just pay it we will cover it don't worry" so I did.
Annoying.

Last edited by I.T. Guy; Sep 18, 2019 at 05:34 PM.
Reply
Old Sep 18, 2019 | 05:41 PM
  #5  
dw_22801's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2019
Posts: 67
Likes: 4
2016 E63
Interesting. Do you have any idea on who I could talk to or how I could get something in writing about this?

Thanks!
Reply
Old Sep 18, 2019 | 06:07 PM
  #6  
I.T. Guy's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Mar 2011
Posts: 2,507
Likes: 1,586
From: Canada
2023 E63S Wagon
Originally Posted by dw_22801
Interesting. Do you have any idea on who I could talk to or how I could get something in writing about this?

Thanks!
The dealer that originally sold it is who helped me
Reply
Old Sep 18, 2019 | 06:13 PM
  #7  
dw_22801's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2019
Posts: 67
Likes: 4
2016 E63
Would you be able to tell me which dealer that was?
Reply
Old Sep 18, 2019 | 08:26 PM
  #8  
I.T. Guy's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Loved
Community Favorite
 
Joined: Mar 2011
Posts: 2,507
Likes: 1,586
From: Canada
2023 E63S Wagon
Pm sent!
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-1

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-2

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-3

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-4

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-5

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-6

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-7

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-8

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-9

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
Old Sep 19, 2019 | 02:22 PM
  #9  
joonesthesia's Avatar
Member
 
Joined: Mar 2018
Posts: 90
Likes: 14
'16 E63
what was explained to me is that the new car warranty transfers but the CPO doesn't
Reply
Old Sep 21, 2019 | 12:27 AM
  #10  
Seattle E63S's Avatar
Junior Member
 
Joined: Sep 2019
Posts: 37
Likes: 11
2016 E63S Wagon
It transfers for sure. Some dealers just don’t want to deal with it.
Reply
Old Sep 21, 2019 | 10:31 AM
  #11  
Baltistyle's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: Feb 2017
Posts: 2,316
Likes: 1,216
From: Baltimore County, MD
'13 s212 63 p30. '06 LX470
When researching a similar option, I found that while there may be some part of the warranty intact, recalls or other nhtsa issues for USA may not apply to or be covered for Canadian vehicles. That in itself killed that option for me. That value is a long term proposition and dependent on the buyer and proposed length of ownership.
Reply
Old Sep 22, 2019 | 12:33 AM
  #12  
PeterUbers's Avatar
Out Of Control!!
 
Joined: Jun 2004
Posts: 13,799
Likes: 3,229
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Just look for a different car
Reply
Old Sep 22, 2019 | 12:34 AM
  #13  
PeterUbers's Avatar
Out Of Control!!
 
Joined: Jun 2004
Posts: 13,799
Likes: 3,229
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Originally Posted by Seattle E63S
It transfers for sure. Some dealers just don’t want to deal with it.
Where are your facts ... link please
Reply
Old Sep 24, 2019 | 02:14 AM
  #14  
Seattle E63S's Avatar
Junior Member
 
Joined: Sep 2019
Posts: 37
Likes: 11
2016 E63S Wagon
Originally Posted by PeterUbers
Where are your facts ... link please
I looked at a few Canadian E63’s and when calling my local dealers inquiring on warranty, one of the three said they would need $ up front for the diag and if MB covered it they wouldn’t charge me. The other two simply said, no problem, the car has a North American warranty and is good at any dealer in the USA or Canada until it expires. I am sure it would say in the owners manual as well.
Reply
Old Sep 28, 2019 | 01:20 AM
  #15  
Seattle E63S's Avatar
Junior Member
 
Joined: Sep 2019
Posts: 37
Likes: 11
2016 E63S Wagon
The Canadian cars are interesting as well since you get the rear cargo tracks in the trunk, and rear climate control.
Reply
Old Sep 30, 2019 | 12:48 PM
  #16  
gmaschine's Avatar
Super Member
10 Year Member
Photogenic
Liked
Loved
 
Joined: Aug 2015
Posts: 652
Likes: 83
From: Chicago
W463
They also come equipped with residual engine heating. The zone 3 rear climate control is such a great option to have!
Reply
Old Sep 12, 2021 | 09:50 AM
  #17  
NavarroJ's Avatar
Newbie
 
Joined: Sep 2021
Posts: 8
Likes: 0
911 GT3
Hi guys, sorry to bring up an old thread but did anyone get any clarification on this topic? I’m looking to purchase an E63 (W213) that is from Washington state but originated in Canada. It still has a couple months of the factory warranty remaining. My question is did your dealers honor the factory warranty when it came time?
Also, any downsides besides the warranty to buying a Canadian spec E63?
Thanks!
Reply
Old Sep 12, 2021 | 11:02 AM
  #18  
dw_22801's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2019
Posts: 67
Likes: 4
2016 E63
Originally Posted by NavarroJ
Hi guys, sorry to bring up an old thread but did anyone get any clarification on this topic? I’m looking to purchase an E63 (W213) that is from Washington state but originated in Canada. It still has a couple months of the factory warranty remaining. My question is did your dealers honor the factory warranty when it came time?
Also, any downsides besides the warranty to buying a Canadian spec E63?
Thanks!
Hey, I ended up not buying it because I couldn't get a straight answer from anyone at Mercedes. I wasn't willing to take the risk, especially if it was that difficult to answer such a simple question. I talked to multiple dealerships, multiple people at corporate, and I was told something different by everyone.
Reply
Old Sep 12, 2021 | 11:09 AM
  #19  
NavarroJ's Avatar
Newbie
 
Joined: Sep 2021
Posts: 8
Likes: 0
911 GT3
Originally Posted by dw_22801
Hey, I ended up not buying it because I couldn't get a straight answer from anyone at Mercedes. I wasn't willing to take the risk, especially if it was that difficult to answer such a simple question. I talked to multiple dealerships, multiple people at corporate, and I was told something different by everyone.
So frustrating! Ok well thank you for your help. I’m on the fence as there’s only 4 months remaining on the warranty. But I really would like to have that peace of mind just in case as I get to know the car.
Reply
Old Sep 12, 2021 | 11:36 AM
  #20  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 32,505
Likes: 6,347
Originally Posted by NavarroJ
Also, any downsides besides the warranty to buying a Canadian spec E63?
Thanks!
Not really a downside but you need to get used to metric (for the temperature on the dashboard) I don't recall being able to change it but I love to be wrong in this regard.
I don't know if this makes sense or if possible but if anything come over here to get your vehicle repaired (and find somewhere to visit for vacation while you are here) (I am just not sure if the Canadian warranty is still valid after the seller imported the vehicle)
If you do want to proceed in getting a Canadian vehicle that was imported into the States, you could look at third party warranty options : https://mbworld.org/forums/extended-...scussions-191/
Reply
Old Sep 12, 2021 | 11:45 AM
  #21  
NavarroJ's Avatar
Newbie
 
Joined: Sep 2021
Posts: 8
Likes: 0
911 GT3
Originally Posted by W205C43PFL
Not really a downside but you need to get used to metric (for the temperature on the dashboard) I don't recall being able to change it but I love to be wrong in this regard.
I don't know if this makes sense or if possible but if anything come over here to get your vehicle repaired (and find somewhere to visit for vacation while you are here) (I am just not sure if the Canadian warranty is still valid after the seller imported the vehicle)
If you do want to proceed in getting a Canadian vehicle that was imported into the States, you could look at third party warranty options : https://mbworld.org/forums/extended-...scussions-191/

Great advice! I double checked and the temps and other measurements can be changed to Fahrenheit and miles which is very important to me. Thank goodness for digital displays! But yes I think if I move forward then I’ll have to go 3rd party for a warranty. Not ideal but better than nothing.
On another note I was reviewing the Vin decoder and it seems that Canadian vehicles have a different type of air conditioning compared to American cars? Does anyone know about that?
Reply
Old Sep 12, 2021 | 11:47 AM
  #22  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 32,505
Likes: 6,347
Originally Posted by NavarroJ
Great advice! I double checked and the temps and other measurements can be changed to Fahrenheit and miles which is very important to me. Thank goodness for digital displays! But yes I think if I move forward then I’ll have to go 3rd party for a warranty. Not ideal but better than nothing.
On another note I was reviewing the Vin decoder and it seems that Canadian vehicles have a different type of air conditioning compared to American cars? Does anyone know about that?
Hmmm? Interesting, never heard of that other than having offered 3-zone climate control in some models. Could you explain your findings?
Reply
Old Sep 12, 2021 | 12:04 PM
  #23  
NavarroJ's Avatar
Newbie
 
Joined: Sep 2021
Posts: 8
Likes: 0
911 GT3
Originally Posted by W205C43PFL
Hmmm? Interesting, never heard of that other than having offered 3-zone climate control in some models. Could you explain your findings?
These are the differences I’ve noted looking at the Vin decoder

919 -Aircon cooling power package
US - YES
Canada - No

824 - Air conditioning scopes for cold countries
US - No
Canada - Yes

670 Residual Engine Heat utilization
us -No
canada - Yes

546 Automatic speed control
US- Yes
Canada - No

367 Live traffic capability
US - Yes
Canada - None

897 - Wireless Telephone charging FRT
US- Yes
Canada - No


Any insight into these differences?
Reply
Old Sep 12, 2021 | 12:20 PM
  #24  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 32,505
Likes: 6,347
Originally Posted by NavarroJ
These are the differences I’ve noted looking at the Vin decoder

919 -Aircon cooling power package
US - YES
Canada - No

824 - Air conditioning scopes for cold countries
US - No
Canada - Yes

670 Residual Engine Heat utilization
us -No
canada - Yes

546 Automatic speed control
US- Yes
Canada - No

367 Live traffic capability
US - Yes
Canada - None

897 - Wireless Telephone charging FRT
US- Yes
Canada - No


Any insight into these differences?
Code 919 makes sense because despite having 4 seasons, we can say it pretty much snows in Winter, Spring and Autumn. Summer does get hot (at least this year) but it will never be an issue to require 919 here in Canada. We aren't called the great white north for nothing. However, for the USA, as long as you don't live in states like Florida, I don't think this is something you must have.

Code 824 is basically the reverse, I doubt temperatures in the States can get as low as most Canadian provinces... I guess if you don't live in Montana it wouldn't be an issue.

Code 670 I thought all Mercedes cars in North America have that feature standard, guess not. I would believe this is the same (Rest) feature located where the AC button is. If that is the case, then I don't think you need that. That feature is basically to keep the cabin warm with the remaining engine heat during winter while there is still warmth left from the engine.

Code 546 not quite sure, but probably because every state have their own set of laws so it makes it hard for MB to utilize this speed control feature while complying with every state so they disabled it.

Code 367 is probably because live traffic is provided by sirusXM in Canada, I am not sure but I think MBUSA cars' live traffic is provided by MBUSA themselves or through partnership with AT&T and TMobile, but I wouldn't stress on this one especially how Google Maps and Waze are so much better.

Code 897 also not sure, but wireless charging just heats up the battery degrading it faster and it charges slowly anyways, I enjoy using wired charging instead.
Reply
Old Sep 12, 2021 | 03:22 PM
  #25  
Yakatak's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2019
Posts: 96
Likes: 24
From: West Columbia, SC
2016 E63 S AMG Wagon
My Canadian import E63S still shows temps in Celsius. Speedometer/odometer shows miles.
Reply

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 07:28 AM.

story-0
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-1
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-2
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-3
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-4
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-5
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-6
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-7
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-8
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-9
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE