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Doors won't stay open on incline

Old 11-07-2017, 05:10 PM
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My driver and front passenger doors have two distinct detents where the door is held.

It takes about as much force to get them moving past these stops as my other cars (well not my Jeep which has no stops at all).

If I were home, I'd do a test with a small spring scale and measure and report on the force.

If it still seems to be an issue when my car finally gets to the States I'll give it a go and report the values.
Old 11-07-2017, 05:43 PM
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The force required on my car is very close to zero. It is dramatically different than the rear doors which seem normal to me.
Old 11-08-2017, 12:30 AM
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Originally Posted by rluciano
I went and told my dealer about this because my front doors just won €™t stay open. At first they said it was a known issue, but then at pickup time they insisted it was normal and that my car already had the parts referenced above installed at manufacture. My car was built in May. Is there any way to identify which door checks / lower hinges are installed on my car?

There is a number on top of the lower hinges: 122A7 for the driver €™s side and 118A7 for the right side.
If your car was built in May of 2017 there is no way you have the updated hinges as they are just now being implemented on 2018’s.

I will ask the MB shop foreman at my dealer about those markings you referenced, however I sincerely doubt they are the updated parts.

Last edited by ELove; 11-08-2017 at 12:33 AM.
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Old 11-08-2017, 03:42 PM
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Parts are now on order to replace the lower hinges (incorporating the checks). 4-5 days to get them in. Then they need to be painted. All will be done under warranty.

I encourage any one who has this problem to make sure that their dealer replaces the lower door hinges. I think it is a safety issue.
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Old 11-22-2017, 11:17 AM
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Originally Posted by rluciano
Parts are now on order to replace the lower hinges (incorporating the checks). 4-5 days to get them in. Then they need to be painted. All will be done under warranty.

I encourage any one who has this problem to make sure that their dealer replaces the lower door hinges. I think it is a safety issue.
The dealer told me that this is for the C class. Is it true?
Old 11-22-2017, 11:31 AM
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Originally Posted by rluciano
Parts are now on order to replace the lower hinges (incorporating the checks). 4-5 days to get them in. Then they need to be painted. All will be done under warranty.

I encourage any one who has this problem to make sure that their dealer replaces the lower door hinges. I think it is a safety issue.

Do you have the paperwork from when your car was in service so I can get this done, it's a safety issue for sure.
Old 11-22-2017, 05:36 PM
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My SA told me today that the door hinges are a known issue and a fix for them will happen probably by the spring from MB, when he was updating me on my car. Still waiting on the ABC module to come from Germany, dealer expects to get the part on Monday.
Old 06-15-2018, 06:06 PM
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My dealer has attempted to fix this issue on my E300 but without any results, door just shuts in your face. If anyone could please pm or post your service order with updated parts # I would appreciate it.
Old 06-16-2018, 10:00 AM
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I already had one fix, that didn't work. They have updated the parts again and it's going in with the GTR comes out. If this fixes it, I'm keeping the car. If it doesn't then she's in re-purchase already.
Old 07-10-2018, 12:20 AM
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Just got the hinges replaced today. No effect whats so ever. The door still shuts on you with any incline. The service technician even commented that he did not notice any improvement. This is apparently the most recent hinge update. The service guy stated that there is nothing they can do since this is the latest fix from Mercedes. For the esteemed panel- who do I complain to because this is unacceptable for a car like this. Do I contact MBUSA directly and if so whom do I address this issue to?
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Old 07-24-2018, 04:50 PM
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Originally Posted by 2020
Just got the hinges replaced today. No effect whats so ever. The door still shuts on you with any incline. The service technician even commented that he did not notice any improvement. This is apparently the most recent hinge update. The service guy stated that there is nothing they can do since this is the latest fix from Mercedes. For the esteemed panel- who do I complain to because this is unacceptable for a car like this. Do I contact MBUSA directly and if so whom do I address this issue to?
Thats sad to hear, I saw the tsb that was released in june and had gotten my hopes up. Now I know not to waste my time taking my car back for the 4th time to try to get it fixed. Its a huge hazard. Please file a NHTSA report, only way to get Mercedes to notice.
Old 04-17-2019, 03:46 PM
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I wake up everyday exited to drive my E63.
I take it to groceries, work, take kids to school .. everything.

It is super fun to drive and it makes me happy...

Except.. when I have to open the doors! It frustrate me with all my heart. I feel sometimes just to smash the doors so the dealer would change it! The damn doors don't stay open!
My mom my wife got hurt many times when the door reclosing on them.

I wish there was a fix
Old 04-18-2019, 09:36 AM
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Originally Posted by Gotic4u
I wake up everyday exited to drive my E63.
I take it to groceries, work, take kids to school .. everything.

It is super fun to drive and it makes me happy...

Except.. when I have to open the doors! It frustrate me with all my heart. I feel sometimes just to smash the doors so the dealer would change it! The damn doors don't stay open!
My mom my wife got hurt many times when the door reclosing on them.

I wish there was a fix
Sorry no hope for you. I had the hinges replaced twice (the first time I don't think they really changed them). Second time around they worked slightly for about 2 weeks, now back to no hinges. I thought many times over just returning the car to them just because of this. The fix maybe getting an M5
Old 04-18-2019, 10:12 AM
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What the heck was wrong with the 2014 door hinge design ... they work perfectly
Old 04-18-2019, 03:41 PM
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Originally Posted by 2020
Sorry no hope for you. I had the hinges replaced twice (the first time I don't think they really changed them). Second time around they worked slightly for about 2 weeks, now back to no hinges. I thought many times over just returning the car to them just because of this. The fix maybe getting an M5
I had the hinges replaced twice. My fix was getting an M4 convertible and a Tesla Model Performance.
Old 04-18-2019, 03:43 PM
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Originally Posted by rluciano
I had the hinges replaced twice. My fix was getting an M4 convertible and a Tesla Model Performance.
Heh. I went with a Panamera Turbo Sport Turismo. The door mechanism is amazing. No detentes at all, just smooth motion anywhere along the full open/close arc and the doors just STOP if you let go anywhere in between, including when the car is on my sloped driveway.
Old 04-19-2019, 12:21 PM
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Originally Posted by E63guy
Heh. I went with a Panamera Turbo Sport Turismo. The door mechanism is amazing. No detentes at all, just smooth motion anywhere along the full open/close arc and the doors just STOP if you let go anywhere in between, including when the car is on my sloped driveway.
Would you say the turismo is as safe in a crash as the e63s?
Old 04-19-2019, 03:31 PM
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The solution in the panamera is the way. But still lacks a proper soft close doors that slow the door motion when it approaches the car frame. Even toilet tops do this...
Old 04-20-2019, 05:42 AM
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Originally Posted by cjmk1982
Would you say the turismo is as safe in a crash as the e63s?
I don't think E63guy has tried crashing it yet and I wouldn't advise him to...
Old 04-21-2019, 08:48 AM
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Yeah, this doors are pretty unacceptable in this car segment.
Old 04-22-2019, 11:10 AM
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Originally Posted by cjmk1982
Would you say the turismo is as safe in a crash as the e63s?
LOLWUT. If you'd like, we can ram into one another and see what happens?

Originally Posted by tonecas
The solution in the panamera is the way. But still lacks a proper soft close doors that slow the door motion when it approaches the car frame. Even toilet tops do this...
That's true, though in practice hasn't been an issue. I do have the soft close option but the mechanism doesn't "grab" the door and close it until the door is already nearly closed. Like I said though, in practice hasn't been an issue. My kids can close the doors without undue force which I appreciate.

Originally Posted by guhvies
I don't think E63guy has tried crashing it yet and I wouldn't advise him to...
Exactly!
Old 04-22-2019, 08:48 PM
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Originally Posted by E63guy
LOLWUT. If you'd like, we can ram into one another and see what happens?



That's true, though in practice hasn't been an issue. I do have the soft close option but the mechanism doesn't "grab" the door and close it until the door is already nearly closed. Like I said though, in practice hasn't been an issue. My kids can close the doors without undue force which I appreciate.



Exactly!
Lol. If you think I was asking to crash test your car then that's just plain silly and dumb. Just merely asking if you knew how safe it was compared to the e63s. Lol.
Old 04-23-2019, 03:35 PM
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Originally Posted by cjmk1982
Lol. If you think I was asking to crash test your car then that's just plain silly and dumb. Just merely asking if you knew how safe it was compared to the e63s. Lol.
No, and your sarcasmeter needs calibration.

Silly and dumb is assuming that I could somehow be in possession of any knowledge of the crashworthiness of a car that has no publicly available data from the NHTSA, something which you'd know if you checked

EDIT: to apologize and say that when I typed this I didn't connect that you were the poster whose wagon was totaled by your friend. So I understand that the POV of your question is far more personal than it might be to the average Joe. Anyway, no, I have no knowledge of the crashworthiness of the Panamera as neither IIHS nor NHTSA tests or publishes date on these car. I assumed good things when I bought mine.

Last edited by E63guy; 04-23-2019 at 03:48 PM.
Old 04-23-2019, 06:11 PM
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Originally Posted by E63guy
No, and your sarcasmeter needs calibration.

Silly and dumb is assuming that I could somehow be in possession of any knowledge of the crashworthiness of a car that has no publicly available data from the NHTSA, something which you'd know if you checked

EDIT: to apologize and say that when I typed this I didn't connect that you were the poster whose wagon was totaled by your friend. So I understand that the POV of your question is far more personal than it might be to the average Joe. Anyway, no, I have no knowledge of the crashworthiness of the Panamera as neither IIHS nor NHTSA tests or publishes date on these car. I assumed good things when I bought mine.
No hard feelings. I apologize myself if my last comment came off the wrong way. It's just that I checked online myself but didnt find anything so I'd thought to ask. I can see where someone might think I was asking you to crash your car if not knowing what just happened to mine. Wasn't trying to imply anything negative though, I promise. I think my sarcasmeter broke with my car so I guess I was a little sensitive at the time. Lol.
Old 04-24-2019, 05:04 PM
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Originally Posted by cjmk1982
No hard feelings. I apologize myself if my last comment came off the wrong way. It's just that I checked online myself but didnt find anything so I'd thought to ask. I can see where someone might think I was asking you to crash your car if not knowing what just happened to mine. Wasn't trying to imply anything negative though, I promise. I think my sarcasmeter broke with my car so I guess I was a little sensitive at the time. Lol.
All good. We live, love, and learn. Sorry again about your car.

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