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My 360Forged wheels are deteriorating

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Old Sep 23, 2009 | 09:22 PM
  #1  
simonlam168's Avatar
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From: Hong Kong
c63
My 360Forged wheels are deteriorating

CLICK HERE https://mbworld.org/forums/wheels-ti...ng-orders.html



It is not unusual for a company like yours to deny realities. I have no interests of knowing the corporate structure of your company. I am only reporting here what I have experienced.

My experience with 360forged (forgeddistributing) started several months ago when I purchased a set of wheels through their Hong Kong agent for my Mercedes CLS. It took several months for the wheels to arrive. At the time, I thought it was the local agent's fault. A few months later, I sent an e-mail to your company trying to source wheels for my Ferrari F-430. I expressed that I was unhappy with my past experience with the local agent, so Miguel suggested that he would sell me the wheels direct. I paid your company in full, and I was told that a delivery schedule of 6 to 8 weeks implies. Failing which, your company will be willing to refund me with a 10-percent compensation. The wheels were delayed in excess of 5-weeks, and there was absolutely no refund. Numerous e-mails were sent but not replied. Several phone calls were placed, but Miguel was never available. If you are suggesting this is how proper business is being conducted, and you have rectified all consumer issues then where is my refund?

The wheels that I purchased for my Mercedes CLS are becoming a nightmare for me. The coating on the wheels are deteriorating. Please see photos below:









The wheels are now with the local agent, and they have been there for over a month. My car is now disabled. The local agent told me that they are not getting any replies to their e-mails to you company also.

I am really disappointed. My experience with 360 Forge has been a real bummer. I don't care how many times you change your company's name, you are still a bunch of bandits.
Old Sep 25, 2009 | 04:14 AM
  #2  
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2002 c32 AMG 2012 c250 Coupe
WOW.. ..!!! that looks awful.. the exe konvex wheels that i had were probably less then half of the price as yours and never got like that.. cheep wheels with alot of marketing=expensive cheep wheels..
Old Sep 26, 2009 | 05:47 AM
  #3  
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M-B GLE, Porsche 911 Turbo, Porsche Boxster (spouse)
Well, I sure won't be doing any business with this crowd!

But interested people should be following the other thread since that's where Mike is addressing your complaints. Double posts are discouraged so all info ends up in one thread.
Old Sep 26, 2009 | 09:00 AM
  #4  
simonlam168's Avatar
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From: Hong Kong
c63
Emilio,

For your information:

-Your company is terrific with e-mails before you have received my payment for the wheels.
-When I wrote to you regarding late delivery and other issues, my e-mails were never answered.
-My wheels are always washed with soap and water. I have in my possession wheels from BBS, HRE, ADVAN, OEM PORSHE, and OEM FERRARI but they are all fine except my 360Forged(Forged DST) from my Mercedes CLS.
-I did not get anywhere with you company regarding a solution to my defective wheels, wheel bolts and to my late delivery compensation of 10-percent refund on my Ferrari wheels prompted me to go on to the car forums to get your attention. My phone calls and my e-mails to your company over the last month obviously did not get anywhere.
-At this moment, I have given up hope entirely on 360Forged(Forged DST).
-I have expressed my thoughts, and I hope this subject will go to rest soon.
Old Oct 5, 2009 | 08:39 PM
  #5  
simonlam168's Avatar
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All the problems have been solved................

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