C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI
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HELP! Car won't start!!

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Old 05-18-2012, 03:19 PM
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C300
HELP! Car won't start!!

Ok guys, my car wont start. it is a 2008 c300 4matic. I have both keys for the car and have replaced the batteries in both of them.

I have tested the battery and tried to jump start the car.

It still will not start. The steering wheel is locked and will not unlock.

if i pull the fuse # 19 or 27 i believe with the key turned half way if fools the car to ignition on switch where the instrument cluster actually works, windows go down, radio works, and cigarette lighters work.

If i don't do this all i get is a remove key from ignition message.

I posted a video of my trying both keys and trying to unlock the steering wheel.


PLEASE!!! help!! my car is dead in the driveway and I don;t know how to fix this.


Old 05-18-2012, 03:57 PM
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Looks like an EIS failure. Unfortunately not really rare on a W204.
Old 05-18-2012, 03:59 PM
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How do I fix it...

Originally Posted by Diesel Benz
Looks like an EIS failure. Unfortunately not really rare on a W204.
Old 05-18-2012, 04:05 PM
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Originally Posted by Mbnewguy
How do I fix it...
I doubt there is any other way except a new ignition switch. But wait a bit for other views.
Old 05-18-2012, 04:27 PM
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Quick Fact, you can open your car with you spare metal key, remove the batteries and the car will start. Batteries only operates the lock and unlock of the car. Try it, a guy in the dealer show me that
Old 05-18-2012, 06:38 PM
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late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
The keys are inductively powered for handshake & start authorise. Batteries make no difference. They are for distance IR & RF comms.

Check start enable fuses 6, 7, 19, 27

Sounds like EIS.

https://mbworld.org/forums/c-class-w...r-problem.html

Last edited by Glyn M Ruck; 05-18-2012 at 06:55 PM.
Old 05-18-2012, 06:45 PM
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late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
Here:

https://mbworld.org/forums/c-class-w...t-process.html
Old 05-19-2012, 01:43 PM
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C300
Bump.. anyone else experienced this and fixed it?
Old 05-20-2012, 02:55 PM
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C 320 (w204)
Hi,

I have exactly same problem. It was faulty steering lock cost 1100€! Take breakdown truck and go for repair shop.

Now i have problems again both tail light hanrnesses was melted. any one else this problem?

Sorry my english
Old 05-20-2012, 08:12 PM
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Originally Posted by cpapalo
Hi,

I have exactly same problem. It was faulty steering lock cost 1100€! Take breakdown truck and go for repair shop.

Now i have problems again both tail light hanrnesses was melted. any one else this problem?

Sorry my english

utterly agree with you ! in my country is 900 E
Old 05-23-2012, 10:17 PM
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08 c350
I GOT SAME PROBLEM THIS MORNING

MBNEWGUY, DID YOU FIGURE IT OUT

NEED HELP

Originally Posted by Mbnewguy
Ok guys, my car wont start. it is a 2008 c300 4matic. I have both keys for the car and have replaced the batteries in both of them.

I have tested the battery and tried to jump start the car.

It still will not start. The steering wheel is locked and will not unlock.

if i pull the fuse # 19 or 27 i believe with the key turned half way if fools the car to ignition on switch where the instrument cluster actually works, windows go down, radio works, and cigarette lighters work.

If i don't do this all i get is a remove key from ignition message.

I posted a video of my trying both keys and trying to unlock the steering wheel.


PLEASE!!! help!! my car is dead in the driveway and I don;t know how to fix this.

http://www.youtube.com/watch?v=h2BrHLuctlo

http://www.youtube.com/watch?v=h2BrHLuctlo
Old 05-23-2012, 10:24 PM
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Nope... been at the dealer for a few days now
Old 05-23-2012, 10:26 PM
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08 c350
did they tell what is wrong? is it EIS?
Old 05-23-2012, 10:27 PM
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C300
Haven't diagnosed it yet unfortunately.. I.will post when I figure it.out.
Old 05-23-2012, 10:28 PM
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thanks, I appreciate that,
Old 05-23-2012, 11:54 PM
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'08 Mercedes C300
Another MB with this problem Sorry to hear about your car.
Old 01-08-2013, 02:32 PM
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2008 C300 sport
Exact same problem with mine. Had it towed and dealer fixed it by replacing the steering lock. Read many threads here with same issue. 2008 with 61k.
Old 01-21-2013, 12:23 PM
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2009 Mercedes c300
Same exact problem! 2009 C300...looks like I am having it towed out of my garage today! Not happy
Old 01-21-2013, 01:30 PM
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2008 C350
My 2008 C350 just had this problem. Steering Lock Module that HAD to be fixed at dealer. USD938. Now my console knob will not scroll.
Old 01-21-2013, 01:44 PM
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2008 Black Out C350 Saks Edition / 87 VW GTI
Originally Posted by MBTXRose
My 2008 C350 just had this problem. Steering Lock Module that HAD to be fixed at dealer. USD938. Now my console knob will not scroll.
I just had my steering lock replaced and the command controller will not scroll too, I just talk to the service writer and they said that the steering lock has nothing to do with it.

Last edited by tanktube67; 01-21-2013 at 02:03 PM.
Old 01-21-2013, 07:49 PM
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C220 CDI SLK 200
Originally Posted by tanktube67;
5513550
I just had my steering lock replaced and the command controller will not scroll too, I just talk to the service writer and they said that the steering lock has nothing to do with it.
Would not bet on it. the EIS module is the CANbus interface between CAN B the interior controls and Can C the engine controls.


http://www.mercedestechstore.com/pdf...2010-28-02.pdf

Last edited by Big Daddy; 01-21-2013 at 07:55 PM.
Old 01-21-2013, 10:58 PM
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'08 C300 Lux Barolo Red Beige Leather P2 MM 18" wheels '84 944
Originally Posted by clriebari
you can open your car with you spare metal key
EIS failure is completely independent from remote lock/unlock. It's the unit in the dash that has failed and it's not a DIY fix.
Old 01-22-2013, 11:01 AM
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2008 C350-Sport-AMG-Active Agility Pack + B170 2008+Mitsibishi+Mazda
W204's disappearing one by one...

The symptom on myne was the WRRR-Sound when the key is inserted was missing, worked one moment, dead a few minutes later.

I just spoke to a cludeup-electrician, can diag MERC vehicles with tester etc.
He said recently there was 3x EIS failures from the town I live in.
Mercedes has a problem on hand,EIS-bulliten to be replaced by a Re-Call-EIS.

I was one of the 1st in town to have a W204, then others, they all disappeared, replaced by Toyotas and Mitisibisi from what I saw.

Has Mercedes committed the ultimate sin, by outcontracting/outsourcing parts of the cars manufacturing, if so they going to get punished!

Last edited by Moto_Guzzi; 01-22-2013 at 11:05 AM.
Old 02-22-2013, 05:01 PM
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A Car
So it finally happened to my car @ 81k. EIS failure. Exact symptoms. Bill is $1300 so far..

To all owners, PLEASE BE AWARE.
Old 02-22-2013, 10:58 PM
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Originally Posted by holycaoAMG
So it finally happened to my car @ 81k. EIS failure. Exact symptoms. Bill is $1300 so far..

To all owners, PLEASE BE AWARE.
Very sorry to hear this happened to you! It's a shame they can't do some kind of recall on this.

I did want to ask you a question, do you have a lot of keys on the keyring with the Mercedes key? In the old days, people would claim having a heavy keychain with lots of keys put strain on the ignition.


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