2011 E350 4matic driver seat ripped
#26
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The Mercedes seat covers still sit around $235-275 - and I have yet to see DIY instructions posted. But that's beside the point: I'd have not problem paying that as long as the original problem of the tearing was fixed. Does anyone know if the seat cover was improved to address the problem?
Otherwise your choice looks great.
BTW: The seat covers for my specific model, in gray, are numbered 21291073467H23 (I believe the H23 signifies the color)
Otherwise your choice looks great.
BTW: The seat covers for my specific model, in gray, are numbered 21291073467H23 (I believe the H23 signifies the color)
I'm guessing MB does not have DIY floating around, case being they want us to take these issues in for labor charges from the dealer perhaps.
For the E series anyway, I haven't heard anything about these issues being resolved or fixed either, hence I'm contemplating just getting them reupholstered then finding nice seat covers over them for my dad to enjoy in his golden years.
Any additional help is most appreciated, hope everyone has a great weekend..
#27
I think what I'll end up doing is waiting for a deal on the MB cover and then, when installing, put a piece of thick monster tape on the inside where it might tear as a reinforcement. It's a somewhat graceless solution but I prefer stock if I can keep it that way.
Maybe they addressed the issue - to be honest, they are usually pretty good about this kind of stuff.
(It would be interesting to find a thick piece of monster tape preinstalled from the factory)
Maybe they addressed the issue - to be honest, they are usually pretty good about this kind of stuff.
(It would be interesting to find a thick piece of monster tape preinstalled from the factory)
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Hk91308 (11-14-2016)
#28
Member
I was under the impression the MB Tex was supposed to be bulletproof. Is it the material ripping or the thread?
I'm feeling better about the leather in mine now.
I'm feeling better about the leather in mine now.
#29
Member
I think what I'll end up doing is waiting for a deal on the MB cover and then, when installing, put a piece of thick monster tape on the inside where it might tear as a reinforcement. It's a somewhat graceless solution but I prefer stock if I can keep it that way.
Maybe they addressed the issue - to be honest, they are usually pretty good about this kind of stuff.
(It would be interesting to find a thick piece of monster tape preinstalled from the factory)
Maybe they addressed the issue - to be honest, they are usually pretty good about this kind of stuff.
(It would be interesting to find a thick piece of monster tape preinstalled from the factory)
Unfortunately, I don't think sourcing the OEM seat cover parts matched to my interior would ever pop up discounted. Also I'm at MB's mercy for labor charges as I'm not very much of a DIY-er'.
#30
Member
On our 2010 E350 with 97k or so miles the threads have separated at the seat cushion horizonatal areas. A previous attempt was made to sew the drivers seat tear, but now the sewn area has ripped hence a complete seat cushion part replacement is needed
On my 2004 Clk the side bolster threads have torn for both front seats
My 2013 E coupe so far is so good, but this car is minimally driven so time will tell
Last edited by Hk91308; 11-14-2016 at 10:23 PM.
#31
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2008 E350 4Matic, 2011 E350 4matic
I guess MB quality is starting to decline in certain areas. I think there weren't too many complaints about MB-Tex in the W211 but mine just went recently also, at 100k. Got the rip in the middle of the bottom cushion and the tear in the side bolster as I have dynamic seats. The seat heater also isn't work so it's a 3 for one repair. You can shop around for an indy upholstery shop to do it. One guy quoted me $500 for both the cushion cover and labor. Got to call a few more places.
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Hk91308 (11-14-2016)
#32
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I guess MB quality is starting to decline in certain areas. I think there weren't too many complaints about MB-Tex in the W211 but mine just went recently also, at 100k. Got the rip in the middle of the bottom cushion and the tear in the side bolster as I have dynamic seats. The seat heater also isn't work so it's a 3 for one repair. You can shop around for an indy upholstery shop to do it. One guy quoted me $500 for both the cushion cover and labor. Got to call a few more places.
What's strange was he said the drivers side OEM cushion was $325 and said MB doesn't sell the seat cushion only for the passenger side, but a complete set at $1200 for just the passenger side.
The quote he provided is using an OEM cushion $325 for the drivers side and an after market one for the passenger side cushion $365, with labor at 1.5-2.5 hours per side all in all totaling $945 or so which I felt was outrageous.
#33
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2008 E350 4Matic, 2011 E350 4matic
I did talk to another guy who wanted $500 to just repair the cushion and fix the rip plus I had to buy the heater pad. Now with reports of it ripping again after a repair, I might just go with a new cushion. I think the cushion is around $200-$250 depending on the color online. That $325 is probably the MB list price at the local dealer. The $500 quote I got was $350 for the cushion and $150 for labor. I wish there was a DIY for it, people claim they can do it in 2-3 hours. The heater pad is another $100+. I wish EPC-net was still free, now I got to go figure out the part numbers. I would suggest that you call a few local upholstery shops in your area. I only called those two.
#34
Member
I did talk to another guy who wanted $500 to just repair the cushion and fix the rip plus I had to buy the heater pad. Now with reports of it ripping again after a repair, I might just go with a new cushion. I think the cushion is around $200-$250 depending on the color online. That $325 is probably the MB list price at the local dealer. The $500 quote I got was $350 for the cushion and $150 for labor. I wish there was a DIY for it, people claim they can do it in 2-3 hours. The heater pad is another $100+. I wish EPC-net was still free, now I got to go figure out the part numbers. I would suggest that you call a few local upholstery shops in your area. I only called those two.
I believe if you provide your vin, the part number can be looked up.
Also highly recommend replacement of the cushions to you and anyone having the same tears. One of my seats were previously fixed/sewn and it definitely teared-ripped where now there's no material left to sew.
#35
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2008 E350 4Matic, 2011 E350 4matic
I like to just punch in the part number in google and see what pricing comes up. There's a handful of MB parts places that comes up all the time, but usually one or two new ones pop up with a better price. Yeah, mine is beige too, 105A imitation leather. Just wish there was a DIY youtube video on it.
#36
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I like to just punch in the part number in google and see what pricing comes up. There's a handful of MB parts places that comes up all the time, but usually one or two new ones pop up with a better price. Yeah, mine is beige too, 105A imitation leather. Just wish there was a DIY youtube video on it.
He's out of the country for another few weeks unfortunately.
#37
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2008 E350 4Matic, 2011 E350 4matic
I think I found the part number. 21291073468P26
Prices range from $225-$229, now it all depends on how much shipping is. If I can get clear instructions, I might be able to convince my indy to tackle it, but he won't touch it without clear instructions.
http://www.mbdirectparts.com/mercede...ame=seat-cover
https://www.genuinemercedesparts.com...&siteid=215306
https://www.parts.com/index.cfm?fuse...ige-SEAT-COVER
Prices range from $225-$229, now it all depends on how much shipping is. If I can get clear instructions, I might be able to convince my indy to tackle it, but he won't touch it without clear instructions.
http://www.mbdirectparts.com/mercede...ame=seat-cover
https://www.genuinemercedesparts.com...&siteid=215306
https://www.parts.com/index.cfm?fuse...ige-SEAT-COVER
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Hk91308 (11-15-2016)
#38
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I think I found the part number. 21291073468P26
Prices range from $225-$229, now it all depends on how much shipping is. If I can get clear instructions, I might be able to convince my indy to tackle it, but he won't touch it without clear instructions.
http://www.mbdirectparts.com/mercede...ame=seat-cover
https://www.genuinemercedesparts.com...&siteid=215306
https://www.parts.com/index.cfm?fuse...ige-SEAT-COVER
Prices range from $225-$229, now it all depends on how much shipping is. If I can get clear instructions, I might be able to convince my indy to tackle it, but he won't touch it without clear instructions.
http://www.mbdirectparts.com/mercede...ame=seat-cover
https://www.genuinemercedesparts.com...&siteid=215306
https://www.parts.com/index.cfm?fuse...ige-SEAT-COVER
Cheers
#39
i had this happen this april/may right as i brought in the car for service -- i suppose i'm lucky with my dealer based on reading this post -- but they proactively said they would fix everything under the CPO and did so within 2 days.
i was told this was a very common issue to the point that MB has modified the seat cushion to had different stitching and that's what the replace this with now.
i was told this was a very common issue to the point that MB has modified the seat cushion to had different stitching and that's what the replace this with now.
#40
Two Things:
1) Does anyone have a DIY (or other) set of instructions on replacing the seat cover(s)? I think $229 is a fair enough price and I'd like to do it.
2) Personal note: I don't think the quality of MB Tex has declined but the design of the seat, particularly with the tight stitching on a side to side seam, is to blame. I just don't see that many seats with a recessed side stitch like that. All the abuse hits right in that seam. And, as I understand it, the leather seats do not have it recessed like that.
1) Does anyone have a DIY (or other) set of instructions on replacing the seat cover(s)? I think $229 is a fair enough price and I'd like to do it.
2) Personal note: I don't think the quality of MB Tex has declined but the design of the seat, particularly with the tight stitching on a side to side seam, is to blame. I just don't see that many seats with a recessed side stitch like that. All the abuse hits right in that seam. And, as I understand it, the leather seats do not have it recessed like that.
#41
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2008 E350 4Matic, 2011 E350 4matic
Found this, not sure how good it is. Would be nice to get pictures.
http://workshop-manuals.com/mercedes..._seat_cushion/
http://workshop-manuals.com/mercedes..._seat_cushion/
#42
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$241.50/free shipping to compare to other sources suggested given their shipping cost: https://www.oediscountparts.com
Last edited by konigstiger; 11-19-2016 at 10:29 AM.
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#44
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It doesn't look too bad if you don't have dynamic seats. Otherwise the pliers and the connector look a little tricky.
#47
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Agreed and it's hard to find a thread on ripped leather problems, but plenty for Tex
#48
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2017 Mercedes w213 E43
I bought a CPO 2011 E350 for my mom. This evening I went to check her car and saw her seat was ripped at the seam.
I called the dealer and immediately they said the seat cover/leather aren't covered under warranty. Should I start to raise some hell for higher management? I've check other threads and found similar issue.
I called the dealer and immediately they said the seat cover/leather aren't covered under warranty. Should I start to raise some hell for higher management? I've check other threads and found similar issue.
Mine was covered under the factory warranty.
they replaced the whole seat cover. I imagine if you make enough noise they will "take care of you".
It has been my experience that if you have a good relationship with the service department, they will more often than not, Make sure that you are satisfied.
Last edited by GigRig; 11-22-2016 at 09:26 AM.
#49
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FYI MB released bulletin LI91.10-P-063393 FEB16 – 117, 156 and before VIN A27110 on 212, 166, 172, 204, x204, 246 splitting of seat, replace as needed covered under factory warranty.
#50
Big thanks to Konig. Interestingly, I had my new-to-me 2010 W212 in to my local dealer to ask about replacing the seat cover because of this rip and the SA quoted me $424 for parts alone - no mention of the bulletin.