GLC Class (X253) Produced 2016-2022

Pano roof shade problem

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Old 05-30-2016, 05:13 PM
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2019 GLC43 amg
Pano roof shade problem

GLC 300 - Pano Roof , with 3,500Km

I hardly ever use the pano roof ... Tried it today then this:

The shade got to the open position and never "wanted" to go back to the closed position. It will travel half way then go back a few inches and stays there. After a few trials it will go back completely but never able to close.
During the procedure it makes a ratchetting noise ...
The roof itself operates W/O problems...

Anybody with the same problem out there ???
Heard of it with other MB models???

Would like to hear from you first before heading to the dealer ...
Old 05-31-2016, 12:21 AM
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When I was test driving a GLC, I found the pano roof difficult to operate. There's so many different positions you can hold/pull the switch that I just left it alone and figured that I'd learn how to use it when I take deliver of it. Have you tried pressing or holding the switch in all different positions to see if it would move? I think it is possible to leave the shade partially open. Haven't heard about it getting stuck.
Old 06-13-2016, 07:08 PM
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Old 06-13-2016, 08:26 PM
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The pano roof switch is genius from MB. Other manufacturers will have two buttons while MB has one. Slide it back once will open the shade. Slide it again it will open the pano roof. Push it up, it will tilt the pano roof open. Pull it down to close the shade and pano roof.
Old 06-13-2016, 09:45 PM
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Might be genius but now the shade is the retracted position and there is NO WAY to close it. It is stuck there. As I said the roof itself operates normaly...
Anyone with a similar problem?
Old 06-13-2016, 10:26 PM
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A gaggle of MB's
Doesn't appear to be - fortunately a dealer warranty item
Old 06-14-2016, 12:38 AM
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Originally Posted by billjet
Might be genius but now the shade is the retracted position and there is NO WAY to close it. It is stuck there. As I said the roof itself operates normaly...
Anyone with a similar problem?
Have you checked to see if maybe there could be an obstruction up there?
Old 06-14-2016, 07:02 AM
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The mechanism emits a loud clicking sound ... Certainly a warranty issue, but I just wanted to know if this is just a "bad luck" or a MB quality issue for this model.
Old 06-14-2016, 01:31 PM
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Most likely an unexpected warranty issue. I've never heard of things like this.
Old 06-14-2016, 02:23 PM
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Originally Posted by sblvro
The pano roof switch is genius from MB. Other manufacturers will have two buttons while MB has one. Slide it back once will open the shade. Slide it again it will open the pano roof. Push it up, it will tilt the pano roof open. Pull it down to close the shade and pano roof.
My BMW worked the same way
Old 06-14-2016, 02:43 PM
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Originally Posted by tron786
My BMW worked the same way
Haven't owned a BMW before. Currently have the MB GLK, Range Rover and Cadillac Escalade only. Is it German thing?
Old 12-07-2016, 07:18 PM
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Pano roof shade problem

My lazyness made me wait so long before asking the dealer to fix the non-operating / stucked pano roof shade.

They told me that they never saw a stuck shade problem but the repair guy that will do the job was used to do those jobs ... WOW !

Anyway ... it now works fine and they had to replace all the parts of the mechanism and the shade itself. No parts were salvageable. They do it from the outside of the car i.e. they remove the glass panel and do the work from there using a ladder. So no need to undo the roof lining, trims and stuff ( that was what worried me ).

It was a 4 hour job under warranty. All is well so far.
They did a good job imo.
I now wonder why I waited so long to have it fix!
Old 12-08-2016, 02:25 PM
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GLC300
The roof on my GLC seems to work well but the rear panel doesn't close completely, leaving about a 1/8-inch gap. Is this typical for others?
Old 12-08-2016, 04:22 PM
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Mine works well. No issues.
Old 12-08-2016, 08:23 PM
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Originally Posted by dieseldoc
Mine works well. No issues.
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Old 12-08-2016, 08:31 PM
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Originally Posted by billjet
My lazyness made me wait so long before asking the dealer to fix the non-operating / stucked pano roof shade.

I now wonder why I waited so long to have it fix!
You have an ailment many of us suffer. It's called, extreme reluctance to allow the tech to touch our M-B.

In some cases it's incurable.

Last edited by larrypmyers; 12-08-2016 at 08:35 PM.
Old 12-08-2016, 09:21 PM
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Got that right ...
Old 12-10-2016, 05:29 PM
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