Rock hit the windshield and cracked it!!
#26
MBWorld Fanatic!
Now back to carving those canyons out there.
Enjoy.
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GTSEdition1 (06-30-2018)
#27
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‘24 BMW iX M60
Hate to hijack a thread but my daughters CLA is coming off lease and she just got a tiny chip with linear crack running for an inch. Her state inspection was just done.
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?
In this case I would most certainly take it to Safelite to see if they can repair it. I had a pretty nasty 'chip' in a '16 Yukon Denali and Safelite did a fantastic job; so much so that it was essentially unnoticeable.
Bish
#28
MBWorld Fanatic!
Hate to hijack a thread but my daughters CLA is coming off lease and she just got a tiny chip with linear crack running for an inch. Her state inspection was just done.
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?
I recommend you call your insurance company and file a claim now. Then nudge them into the suggestions I made in my earlier threads.
Best of luck.
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thebishman (06-29-2018)
#29
MBWorld Fanatic!
Thank you for posting this! I was very double minded after reading the reviews of safelight in my area and didn't want to take my car there. Luckily my insurance agent called and I shared the concern with her. She agreed becuase they have had the same experience with safelight and they prefer a different glass company which refused to work on this car. But the regional office of the insurance company was pushing me to go to safelight. Long story short, my insurance agent is going to get an estimate from the dealer and pay them in advance as they mentioned earlier they don't work with insurance companies.
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GTSEdition1 (06-30-2018)
#30
MBWorld Fanatic!
Hate to hijack a thread but my daughters CLA is coming off lease and she just got a tiny chip with linear crack running for an inch. Her state inspection was just done.
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?
Do i have it replaced before turning it in? What about the rain sensors and all the stickers? Are they transferred?
Do I let MB do it after return or call a Safelight franchise?
Generally speaking if this is a trade, the dealer will not be as nitpicky
#31
Safelite
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#32
10 inch crack in 2010 s550 :-(
Just wanted to join this discussion to drum up some suggestions. I recently had a rock hit my windshield on my s550 while driving hiway speed. It was night so I didn't think anything of it. My heart did drop once I saw the 10 inch crack that was there. Insurance co is pushing me towards Safelite but Im concerned about the posts ive seen regarding them not being able to correctly calibrate rain sensors etc. Is it best to try and go through a dealer for this? I haven't asked my insurance co about getting it done through the dealer and I haven't called the cealer for a price quote yet. However, I plan to do both soon. I am open for any and all suggestions/ guidance from anyone who has experienced this .
#33
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2020 GTA; 2022 Audi e-tron GT, 2022 Ford F-150; 1926 Rolls-Royce Springfield 40/50 Playboy roadster
Just wanted to join this discussion to drum up some suggestions. I recently had a rock hit my windshield on my s550 while driving hiway speed. It was night so I didn't think anything of it. My heart did drop once I saw the 10 inch crack that was there. Insurance co is pushing me towards Safelite but Im concerned about the posts ive seen regarding them not being able to correctly calibrate rain sensors etc. Is it best to try and go through a dealer for this? I haven't asked my insurance co about getting it done through the dealer and I haven't called the cealer for a price quote yet. However, I plan to do both soon. I am open for any and all suggestions/ guidance from anyone who has experienced this .
Also, ask your dealer to give you a couple of good reasons why OEM Mercedes replacement glass is superior to whatever Safelite has.
#34
Member
Thread Starter
I just got mine replaced at the dealer just need to go pick up the car. My dealer didn't want to deal with the insurance company so my insurance agent spoke to the dealer directly to get a quote and pre-approved it. I will make the payment to the dealer but since it's already pre approved the insurance will reimburse me for the expense except for the $100 deductible.
My service advisor saw the estimate my insurance got from the safelight and it wasn't even the right quote for my car. It was for GLC, which I had mentioned it to the safelight guys but they said don't worry about it, that is how ti shows up on our system.
Of course the quote was significantly lower because it wan't the right part.
Usually the dealers don't have the capability to replace the windshield as they do hire outside services but at least they would be responsible for anything that goes wrong. Also I think they have better calibration tools for lane-changing sensors/ camera etc.
See if you can have your insurance pay the invoice to either you or the dealer and get it done there.
My service advisor saw the estimate my insurance got from the safelight and it wasn't even the right quote for my car. It was for GLC, which I had mentioned it to the safelight guys but they said don't worry about it, that is how ti shows up on our system.
Of course the quote was significantly lower because it wan't the right part.
Usually the dealers don't have the capability to replace the windshield as they do hire outside services but at least they would be responsible for anything that goes wrong. Also I think they have better calibration tools for lane-changing sensors/ camera etc.
See if you can have your insurance pay the invoice to either you or the dealer and get it done there.
#35
MBWorld Fanatic!
I just got mine replaced at the dealer just need to go pick up the car. My dealer didn't want to deal with the insurance company so my insurance agent spoke to the dealer directly to get a quote and pre-approved it. I will make the payment to the dealer but since it's already pre approved the insurance will reimburse me for the expense except for the $100 deductible.
My service advisor saw the estimate my insurance got from the safelight and it wasn't even the right quote for my car. It was for GLC, which I had mentioned it to the safelight guys but they said don't worry about it, that is how ti shows up on our system.
Of course the quote was significantly lower because it wan't the right part.
Usually the dealers don't have the capability to replace the windshield as they do hire outside services but at least they would be responsible for anything that goes wrong. Also I think they have better calibration tools for lane-changing sensors/ camera etc.
See if you can have your insurance pay the invoice to either you or the dealer and get it done there.
My service advisor saw the estimate my insurance got from the safelight and it wasn't even the right quote for my car. It was for GLC, which I had mentioned it to the safelight guys but they said don't worry about it, that is how ti shows up on our system.
Of course the quote was significantly lower because it wan't the right part.
Usually the dealers don't have the capability to replace the windshield as they do hire outside services but at least they would be responsible for anything that goes wrong. Also I think they have better calibration tools for lane-changing sensors/ camera etc.
See if you can have your insurance pay the invoice to either you or the dealer and get it done there.
I posted this a couple of times but;
PLEASE BE SURE THE WINDSHIELD IS QUOTED/ORDERED /RECEIVED AND CHECKED BEFORE THE INSTALL BASED ON YOUR VIN NUMBER NOT A PART NUMBER. The numbers below the MB logo on the windshield are not part numbers and can apply to more than one model.
There are different electronics and antennas in our cars. THE VIN NUMBER ENSURES YOU GET THE RIGHT ONE FOR YOUR CAR AND YES YOUR WINDSHIELD MAY FIT ONE OR MORE VEHICLE.
Regards
Last edited by JSwan724; 07-11-2018 at 09:46 AM.
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