Mikbox Problem
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Mikbox Problem
Just installed my Mikbox on my 02 CLK55 and according to the manual, if the command display says "No Phone", there is something wrong. My car came pre-wired with phone so all I did was to add the Mikbox... Anybody had this issue before ? Please help.....
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From: Diamond Bar & Anaheim, CA
2003 C-Class Sportcoupe
...been there, done that. Even though US cars are pre-wired, you still need to configure the D2B fiber optic ring and get the phone coded with Star DAS computer. Steve (MbenzNL) properly connected the fiber ring components and coded it for me since I didn't know how.
Last edited by pshek; Nov 4, 2005 at 03:19 AM.
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From: global traveller
some slow@$$diesels
If your dash already displays the phone message - you do not need any coding at all - what you do need to do is add teh phone fiber to the active fiberring...just plugging the mikbox in without swapping out some fiberleads won't help you much...I am sure that your mikbox came with the instruction on how to do that.
greetingz,
greetingz,
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2007 S-550, 2001 E-430 & 1997 E-420
Did you check your PSE is in D2B fiber loop
mastermason11; Did you check your PSE is in D2B fiber loop? Please make sure that your PSE in trunk has fiber connection to it. Without it the system will not recongnize your phone.
Go to Paul's web site, it has tons of information.
Go to Paul's web site, it has tons of information.
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Originally Posted by hadam
mastermason11; Did you check your PSE is in D2B fiber loop? Please make sure that your PSE in trunk has fiber connection to it. Without it the system will not recongnize your phone.
Go to Paul's web site, it has tons of information.
Go to Paul's web site, it has tons of information.
Thanks for the response. Yes, it has fiber connectors on the trunk as my car was pre-wired. However, the fiberloop settings was not in the mikbox manual. do I still need to do this ? I thought it was just a simple plug and play ??? Also, what is Paul's site address ?
Thanks,
J.
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Since you already had a PSE, the fiber should be connected, unless someone messed with it in the meantime. On your COMAND go to radio mode, then hold down MUTE+1+3 for ten seconds, then go to "Versions" then go to "D2B". What does it say in the line that starts with "Handy" ?
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Originally Posted by Mik
Since you already had a PSE, the fiber should be connected, unless someone messed with it in the meantime. On your COMAND go to radio mode, then hold down MUTE+1+3 for ten seconds, then go to "Versions" then go to "D2B". What does it say in the line that starts with "Handy" ?
All of the items listed on that option says "No". Is this a big problem ?
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........I'm a bit confused because it looks like your problem has an obvious solution. Even if your car is "pre-wired" for a phone, If you've never actually had a phone installed in the car, you need to tell the car it has a phone by activation via star program. I understand that you have been told that this not neccessary by individuals who know a lot more about this than I do. But I have been out in the wilderness many times on my own without help and I can tell you this has been my experience. You need to use the star program to tell the car it has a phone. When you do this, you will be able to see all ehat is installed in the D2b loop. I just installed a mikbox with V551 on my 200 E55 that never had a phone. The car was "pre-wired" for a phone. Yes the intallation was plug and play, but I had to activate the phone via star program.
...........Assuming everything I said above is incorrect. You still have a problem. The solotion is still to use the star program to find out if your car is seeing your phone in the D2B loop. Error message NO PHONe means the car is not seeing your phone at all. Error message No phone connected, means the car is seeing your phone components but not the handset. Good luck.
Ted
...........Assuming everything I said above is incorrect. You still have a problem. The solotion is still to use the star program to find out if your car is seeing your phone in the D2B loop. Error message NO PHONe means the car is not seeing your phone at all. Error message No phone connected, means the car is seeing your phone components but not the handset. Good luck.
Ted
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From: Tampa, FL
2005 S500 4-Matic, 1978 450SL
Originally Posted by mastermason11
Thanks for the response. Yes, it has fiber connectors on the trunk as my car was pre-wired. However, the fiberloop settings was not in the mikbox manual. do I still need to do this ? I thought it was just a simple plug and play ??? Also, what is Paul's site address ?
Thanks,
J.
Thanks,
J.
I am presuming that since MIK's reply to you mentioned that you had a PSE, you had offline communication with him to that effect. However, if your car never had a phone before you installed the MikBox, and was simply "prewired" - it would not have a PSE. As Ted said, the "No Phone" indication says the system does not recognize the PSE (which it wouldn't, if you don't have one) and the "No Phone Connected" means that you have a PSE but no phone in the cradle (or that there is a bad connection between the phone and the PSE).
The MikBox doesn't replace a PSE; it supplements it. Your car uses a TimePort PSE, which comes in several types (straight TimePort, or Autosense).
Taking the steps that MIK recommended should tell you if you have a PSE installed. The "No" indication means either that you do not have one, or that your car hasn't been coded for it. My guess is that you do not have one. If that is the case, you will need additional equipment, which you can find listed in the phone bulletins on Paul's site.
My writeup at http://forums.mbnz.org/publications/pub.asp?id=317 is for a completely different car, but contains links and information you may find helpful - including a link to Paul's site.
Last edited by Skylaw; Nov 5, 2005 at 10:55 AM.
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Skylaw,
Thanks for the response. Yes, my car IS wired with a phone. I bought it used 2 weeks ago and it came with the phone cradle, etc... but never really tried it since it did not came with the phone itself. I also opened the left trunk liner and there was a PSE, Compensator, Voice module, the whole 9. I don't know if the reason it's giving me a "No Phone" is that the Mikbox that I have is not compatible with the PSE I have or the car is not programmed.
Weird thing is that the Voice recognition doesn't work even before I addded the mikbox. Eveything on my COMAND works, Tele-aid also works....... Weird....
Any thoughts on this ?
Thanks for the response. Yes, my car IS wired with a phone. I bought it used 2 weeks ago and it came with the phone cradle, etc... but never really tried it since it did not came with the phone itself. I also opened the left trunk liner and there was a PSE, Compensator, Voice module, the whole 9. I don't know if the reason it's giving me a "No Phone" is that the Mikbox that I have is not compatible with the PSE I have or the car is not programmed.
Weird thing is that the Voice recognition doesn't work even before I addded the mikbox. Eveything on my COMAND works, Tele-aid also works....... Weird....
Any thoughts on this ?
Originally Posted by Skylaw
Your initial post said "prewired with phone" - I don't know if you meant "prewired - no phone completion kit installed" or "prewired, with a phone completion kit installed." Prewired usually means that only the wiring harnesses are present, but not the completion kit (PSE, linear compensator, cradle, brackets, and antenna switch in some cars).
I am presuming that since MIK's reply to you mentioned that you had a PSE, you had offline communication with him to that effect. However, if your car never had a phone before you installed the MikBox, and was simply "prewired" - it would not have a PSE. As Ted said, the "No Phone" indication says the system does not recognize the PSE (which it wouldn't, if you don't have one) and the "No Phone Connected" means that you have a PSE but no phone in the cradle (or that there is a bad connection between the phone and the PSE).
The MikBox doesn't replace a PSE; it supplements it. Your car uses a TimePort PSE, which comes in several types (straight TimePort, or Autosense).
Taking the steps that MIK recommended should tell you if you have a PSE installed. The "No" indication means either that you do not have one, or that your car hasn't been coded for it. My guess is that you do not have one. If that is the case, you will need additional equipment, which you can find listed in the phone bulletins on Paul's site.
My writeup at http://forums.mbnz.org/publications/pub.asp?id=317 is for a completely different car, but contains links and information you may find helpful - including a link to Paul's site.
I am presuming that since MIK's reply to you mentioned that you had a PSE, you had offline communication with him to that effect. However, if your car never had a phone before you installed the MikBox, and was simply "prewired" - it would not have a PSE. As Ted said, the "No Phone" indication says the system does not recognize the PSE (which it wouldn't, if you don't have one) and the "No Phone Connected" means that you have a PSE but no phone in the cradle (or that there is a bad connection between the phone and the PSE).
The MikBox doesn't replace a PSE; it supplements it. Your car uses a TimePort PSE, which comes in several types (straight TimePort, or Autosense).
Taking the steps that MIK recommended should tell you if you have a PSE installed. The "No" indication means either that you do not have one, or that your car hasn't been coded for it. My guess is that you do not have one. If that is the case, you will need additional equipment, which you can find listed in the phone bulletins on Paul's site.
My writeup at http://forums.mbnz.org/publications/pub.asp?id=317 is for a completely different car, but contains links and information you may find helpful - including a link to Paul's site.
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From: Tampa, FL
2005 S500 4-Matic, 1978 450SL
Good - having the equipment in place means a lot less expensive solution for you. I would first do the simple thing - check fuses.
However, the "No" indication you received after using MIK's steps indicates that your D2B bus isn't recognizing the equipment; Ted has recommended the best approach. The fact that your VCM didn't work before the installation of the MikBox indicates either a possible coding problem or a problem with the module itself.
MIK can tell you if the box you have is compatible; if you ordered it from him, it should be. Send him a message through his site. The information you need regarding the MikBox is on its label. If you can verify the part number on the PSE, it may also help (to verify that it was the PSE that was supposed to be in your car).
If fuses, MikBox compatibility, connections, and coding don't do it, you could have a failure in the PSE or VCM.
However, the "No" indication you received after using MIK's steps indicates that your D2B bus isn't recognizing the equipment; Ted has recommended the best approach. The fact that your VCM didn't work before the installation of the MikBox indicates either a possible coding problem or a problem with the module itself.
MIK can tell you if the box you have is compatible; if you ordered it from him, it should be. Send him a message through his site. The information you need regarding the MikBox is on its label. If you can verify the part number on the PSE, it may also help (to verify that it was the PSE that was supposed to be in your car).
If fuses, MikBox compatibility, connections, and coding don't do it, you could have a failure in the PSE or VCM.
Last edited by Skylaw; Nov 6, 2005 at 07:23 AM.
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MasterMason,
If you VCM didn't work BEFORE the Mikbox installation and all devices show up as "No", you have definitly a PHYSICAL fiber ring problem, it doesn't matter how the car was or is programmed with SDS.
There are several things that can be wrong:
-bad D2B component
-fuse burnt
-bad wiring
check your email.
If you VCM didn't work BEFORE the Mikbox installation and all devices show up as "No", you have definitly a PHYSICAL fiber ring problem, it doesn't matter how the car was or is programmed with SDS.
There are several things that can be wrong:
-bad D2B component
-fuse burnt
-bad wiring
check your email.
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From: global traveller
some slow@$$diesels
Originally Posted by Ted Baldwin
You still have a problem. The solotion is still to use the star program to find out if your car is seeing your phone in the D2B loop.
check the fiberring - it most probably has an open end...the chance that you have a blown fuse is very small.
greetingz,
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stardiagnose won't help him with his problem...he probably has an open fiberring and stardiagnose will tell him just as much about that as his comand in service mode did
Ted
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Hi Guys... The problem is now solved with the help of MIK. He walked me thru on how to directly connect the MB COMAND to the PSE and it worked. The culprit was the CDC changer fiber ring. Since I bought the car used, maybe the cheap a$$ dealership took out the CD Changer installed and cause my fiber ring to be open. So what I did was to re-configure the fiber ring setup removing the CD Changer connectors completely. IT WORKS LIKE A CHARM.....
Thanks to MIK for the superb customer service. I hope all the stores in the USA are like him.. More power to you MIK....
Thanks to MIK for the superb customer service. I hope all the stores in the USA are like him.. More power to you MIK....
Originally Posted by Mik
MasterMason,
If you VCM didn't work BEFORE the Mikbox installation and all devices show up as "No", you have definitly a PHYSICAL fiber ring problem, it doesn't matter how the car was or is programmed with SDS.
There are several things that can be wrong:
-bad D2B component
-fuse burnt
-bad wiring
check your email.
If you VCM didn't work BEFORE the Mikbox installation and all devices show up as "No", you have definitly a PHYSICAL fiber ring problem, it doesn't matter how the car was or is programmed with SDS.
There are several things that can be wrong:
-bad D2B component
-fuse burnt
-bad wiring
check your email.
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................I am glad you have solved the problem. what are you going to do about your Cd changer? do you have an IPOD installed? Very nice that MIK was able to call you on the phone and walk you through the problem. To make it easier to solve problems like this, I believe MIK now has an expanding list of installers in ones" local area, much like Kleemann has Kleemann dealers throughout the USA. Very nice thinkin.
LINK TO LOCAL MIKBOX INSTALLERS
Ted.
LINK TO LOCAL MIKBOX INSTALLERS
Ted.
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From: N. VA
'02 C240 + '03 ML320
After reading this thread about 20 times and searching some others, I too was able to get my phone with Mikbox and VCM up and running!!! Before the phone install, I traded out the old head unit for a Euro Comand. I saw the extra fibers in the dash bt didn't think much of it unit I installed the VCM and phone completer kit. I kept getting that infamous message "NO Phone" and the VCM didn't work. Thanks to all the postings above I realized it was a fiber issue. I pulled out the Comand, re-did the fibers as described in the phone buletin (thanks Paul D) and everything works great! No coding required - and all the functions show up on the Comand and in the cluster. The VCM is a very cool toy. Thanks to all for the assistance!!
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