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Iphone contacts uploading issue

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Old 07-15-2007, 08:57 AM
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Iphone contacts uploading issue

Tried to pair my new Iphone with the puck. All is fine except the contacts. The only contacts uploaded were the AT&T contact info. Bill Summary, etc. None of my contacts were uploaded to the Command System. The puck is June 06, could that be the issue?
Old 07-15-2007, 03:22 PM
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Originally Posted by marco55
Tried to pair my new Iphone with the puck. All is fine except the contacts. The only contacts uploaded were the AT&T contact info. Bill Summary, etc. None of my contacts were uploaded to the Command System. The puck is June 06, could that be the issue?
What is the part number of your puck?

It's interesting that you got some contacts, though. That's weird.
Old 07-16-2007, 08:35 AM
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I tried syncing the Iphone using bluetooth with my 1st generation Bluetooth puck.

The COMAND downloads only the contacts that are on the SIM card.

However, it does download all the missed calls, received calls, and outgoing calls.
Old 07-16-2007, 09:46 AM
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I have the first generation puck

Does anyone know how to upload contacts to the SIM using an iphone?
Old 07-16-2007, 10:43 AM
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Originally Posted by t-bone
I tried syncing the Iphone using bluetooth with my 1st generation Bluetooth puck.

The COMAND downloads only the contacts that are on the SIM card.

However, it does download all the missed calls, received calls, and outgoing calls.
Weird, I would suggest re-pairing it again. Because, like I said, the address book entries should be uploading also.
Old 07-16-2007, 10:44 AM
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Originally Posted by marco55
Does anyone know how to upload contacts to the SIM using an iphone?
I don't think you can.
Old 07-16-2007, 12:33 PM
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tried repairing the phone and contacts

Still didn't work. Will stop by MB later today to see if the new Puck will work. I spoke to MB tech support and they said the only change between V1 and V2 is a correction of a dropped call problem with supported phones. As you would expect, the iphone is not supported, and they couldn't say more
Old 07-16-2007, 01:47 PM
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Originally Posted by eddietr
I don't think you can.
Have you checked carefully, there are some numbers like "fixed dialing numbers" that can only stay on the SIM card and at least the phone would have to be able to read those.

On the Symbian phones that I've used, only the phone memory is used normally but from the phone book menu you can temporarily access the SIM directory and even add contacts, also FDN contacts (FDN is a nice security feature e.g. for kids, the phone can only call those numbers, even if it had no PIN code and the SIM card was moved to another phone. No bill if the kid forgets the phone or someone steals it. Still the kid can call family, friends etc. as programmed (a bit off topic though).
Old 07-16-2007, 02:13 PM
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Originally Posted by Diesel Benz
Have you checked carefully, there are some numbers like "fixed dialing numbers" that can only stay on the SIM card and at least the phone would have to be able to read those.

On the Symbian phones that I've used, only the phone memory is used normally but from the phone book menu you can temporarily access the SIM directory and even add contacts, also FDN contacts (FDN is a nice security feature e.g. for kids, the phone can only call those numbers, even if it had no PIN code and the SIM card was moved to another phone. No bill if the kid forgets the phone or someone steals it. Still the kid can call family, friends etc. as programmed (a bit off topic though).
Yeah, I know that's how all my previous GSM phones have worked. You can manage phone contacts and copy and move them back and forth from the SIM itself.

However, that doesn't seem to be possible with the iPhone. The AT&T manual for their staff says that if a customer has contacts on a SIM that they want to migrate to the iPhone, the staff will have to copy those contacts onto a flash drive for them so the user can sync those contacts via iTunes (from Address Book or Outlook/Entourage)

Also, there is the following note from Apple. See the second to last paragraph.

http://docs.info.apple.com/article.html?artnum=305771
Old 07-16-2007, 08:18 PM
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It's the puck

Got V2 of the puck, and it works. All the contacts download to the extent of the command memory. The only remaining problem is that sometimes the phone is not immediately recognized when you get into the car and you have to shut the command off and get it to re pair the phone again. I think I saw another post on this issue in the S class forum.
Old 07-17-2007, 04:08 AM
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Originally Posted by eddietr
Yeah, I know that's how all my previous GSM phones have worked. You can manage phone contacts and copy and move them back and forth from the SIM itself.

However, that doesn't seem to be possible with the iPhone. The AT&T manual for their staff says that if a customer has contacts on a SIM that they want to migrate to the iPhone, the staff will have to copy those contacts onto a flash drive for them so the user can sync those contacts via iTunes (from Address Book or Outlook/Entourage)

Also, there is the following note from Apple. See the second to last paragraph.

http://docs.info.apple.com/article.html?artnum=305771
Thanks, I take this note more for the category of "transferring information from another phone" according to the title but your other reference at latest convinced me.

I have not seen an iPhone user guide at the Apple web, would be interesting reading.
Old 09-16-2007, 11:52 PM
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did mb take the v1 puck back and exchange it for v2? or did you have to buy the latest puck?

i have the same issue as the rest of you, and i have a v1 puck.
Old 06-18-2008, 10:15 PM
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I am experiencing the same thing. Anyone have a solution to this?

Only ATT Service numbers are being uploaded.
Old 06-18-2008, 11:14 PM
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Originally Posted by i7iceguy
I am experiencing the same thing. Anyone have a solution to this?

Only ATT Service numbers are being uploaded.
you need the v2 puck. apparently MB considers this a "new version" and wants to charge full price despite the fact that the only "new feature" is that it corrects the syncing issue. so for now i live with V1, and also your recent phone calls/received/called come through.
Old 06-19-2008, 12:19 PM
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Originally Posted by gmdebruyn
you need the v2 puck. apparently MB considers this a "new version" and wants to charge full price despite the fact that the only "new feature" is that it corrects the syncing issue. so for now i live with V1, and also your recent phone calls/received/called come through.
Actually, I swapped my with my wifes. I checked the back and they were the same version.

Paired the iphone, WALA, all contacts are going into the address book.
Old 02-18-2010, 12:15 PM
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Is there a solution to this? I have a 1st generation iphone that i'm trying to pair with my 2007 CLS 550. The part number on my puck is B6 787 5839.

Only ATT service numbers are showing up.

Any help is appreciated.
Old 02-19-2010, 07:45 PM
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I have the first-gen puck (5839 part number). I get full contact syncing with the iPhone 3G.

Here's something to try.

On the iPhone, go to settings -> General -> Bluetooth. With BT set to "ON" (but not connected to the car), click the right arrow next to "MB Phone System".

There is a setting there for "Sync contacts" - make sure that is "ON", then below that, there is a listing for "Other Groups". I have "All Contacts" selected, but you can also pick other named contact groups if you have them. Changing this setting seems to require a full contact re-sync, which takes several minutes after the phone connects to the car, but once done, you should have full contacts in the car system.

I do have a problem with the call lists - though. It will show the correct call lists, but sometimes, when I dial one of the numbers from the list, it dials a *different* entry. Can be quite awkward, and no, I am not imaginging this, it has happened a few times, and when it does, is fully repeatable (i.e. dialing again does the same mis-dial).
Old 02-20-2010, 02:44 PM
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I checked my settings. Sync Contacts is set to ON and I have 'All Contacts' selected as well. The only difference is that I have IPhone-2g (first-gen). I've tried everything. The phonebook just won't upload. Only the AT&T service numbers (which are stored on the SIM) will upload.

Maybe someone who has had the same issue (only AT&T service numbers get uploaded) and has resolved it can help...
Old 02-21-2010, 11:17 PM
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A long shot, but try selecting a group other than "All contacts", then connecting and allowing time for a sync. If that uploads some contacts, try changing back to "all contacts".

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