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Old Oct 19, 2007 | 02:28 PM
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Bluetooth phone question

Hello, everyone:

I just picked up a 2008 CL 63 that has a Bluetooth puck. My Motorola V557 has been paired up with the car and it works fine, but I find that when it rings, it rings differently than when it's not using BT. I have one ring tone for family and another for general calls. The phone uses neither when connected to the car with Bluetooth. I have tried using the phone's setting menu to no avail. Does anyone know how to change this, or is this just the way it works with BT? Another problem is answering call waiting. I just can't do it while talking in the car. Can anyone help? BTW, my GL has the MHI cradle and eveything works perfectly with this same phone when it's docked.
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Old Oct 19, 2007 | 04:10 PM
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The instructions that should have come with your puck should cover this.

Your MHI system cannot handle all individual ringtones over Bluetooth. When I was using Bluetooth, I could hear my phone play a nice polyphonic ringtone (sounding like the original recording) but my car played a different and more generic ringtone. It was able to handle some of the less esoteric ringtones, as I recall.

The instructions that came with my V3 cradle indicated that call waiting was not available for my phone and service provider combination. I get the tone indicating the all.

My car is an '05 - perhaps yours is different.
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Old Oct 19, 2007 | 11:05 PM
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Thanks, Skylaw. I didn't receive an instruction booklet for the BT puck. I'll have to ask for one from the dealer, who "threw it in" as a gift. As it stands, unlike in the truck in which I hear the ring through the speakers, in the CL it's the phone and not the car that rings when a call comes in, and I can hear the call waiting tone, but can't access the call, nor see it register on the COMAND screen. I'll give them a call next week, and maybe even call wireless4mb, who may provide some insight.
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Old Oct 20, 2007 | 11:30 PM
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The same is true for the BT cradle. You can hear the call waiting tone, but it won't tell you who it is. I have to open my arm-rest glove, make sure its safe and quickly look down at the front of my phone to see who the other caller is.

You can't switch calls either.
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Old Oct 21, 2007 | 02:37 AM
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Originally Posted by neodoc
Thanks, Skylaw. I didn't receive an instruction booklet for the BT puck. I'll have to ask for one from the dealer, who "threw it in" as a gift. As it stands, unlike in the truck in which I hear the ring through the speakers, in the CL it's the phone and not the car that rings when a call comes in, and I can hear the call waiting tone, but can't access the call, nor see it register on the COMAND screen. I'll give them a call next week, and maybe even call wireless4mb, who may provide some insight.
I once downloaded the BT puck manual from AWS web, my copy is outdated but perhaps they now have a new one?
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Old Oct 21, 2007 | 08:22 AM
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Originally Posted by neodoc
Thanks, Skylaw. I didn't receive an instruction booklet for the BT puck. I'll have to ask for one from the dealer, who "threw it in" as a gift. As it stands, unlike in the truck in which I hear the ring through the speakers, in the CL it's the phone and not the car that rings when a call comes in, and I can hear the call waiting tone, but can't access the call, nor see it register on the COMAND screen. I'll give them a call next week, and maybe even call wireless4mb, who may provide some insight.
On my E550 (08) with bluetooth, the phone rings through the car's speakers using my own ring tone. Same is true for my wife's 04 E320 with the v60 bluetooth puck. This is true for the first call that comes in. There is a tone I can hear when someone is trying to reach my while I am already on a call. No info on the call waiting call appears on the screen either.
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