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Irritating Bluetooth issue

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Old 01-03-2009, 09:44 AM
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GL350-Bluetec P1
Irritating Bluetooth issue

I can sync my 8830 WE Blackberry just fine with my S and my C class, but with the E-class there is 1 quirk. The address book appears on the screen, and incoming calls numbers appear, but when dialing out it always appears as UNK. Is there a setting I goofed up? I'd rather see the actually number.
Old 01-03-2009, 10:48 AM
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Originally Posted by philfna
I can sync my 8830 WE Blackberry just fine with my S and my C class, but with the E-class there is 1 quirk. The address book appears on the screen, and incoming calls numbers appear, but when dialing out it always appears as UNK. Is there a setting I goofed up? I'd rather see the actually number.
Which puck version do you have...the initial version (which looks the same) had terrible firmware and was updated. This may explain your issue?
Old 01-03-2009, 11:44 AM
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This may happen if you have multiple numbers listed under a single name. The only way around it that I know is to list only one number under each name in your phone book. Repeat the names in your directory with slight variations (e.g., wife home, wife cell, etc).

Last edited by Skylaw; 01-03-2009 at 11:47 AM.
Old 01-03-2009, 12:31 PM
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GL350-Bluetec P1
Not sure how to determine firmware on bluetooth puck. It was OEM with a 2007 Bluetec. the 2009 S550 I have is fine, and the C280 has no issues as well.
Old 01-03-2009, 05:07 PM
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The less capable Bluetooth puck has a part number of B 6 787 5839. The newer and more capable version (newer firmware) is part number B 6 787 5878. These are not firmware versions, but are MB part numbers. The part number is on the back of the puck.
Old 01-03-2009, 11:31 PM
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GL350-Bluetec P1
Can the puck be upgraded via a cable?
Old 01-04-2009, 12:41 AM
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Originally Posted by philfna
Can the puck be upgraded via a cable?
No it cannot. You might want to sell yours and buy the improved one on eBay.
Old 01-04-2009, 01:44 PM
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I have the newer system. I resynced the address book, and it appears to be better.

Phil
Old 01-05-2009, 09:28 AM
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Still shows UNK when dialed, but now it does show the numbers when being entered. Might be some dumb issue with my Blackberry -- it has been flaky lately.

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