S550 bluetooth music help
2012 e coupe so very new firmware. I used the ipod connector cable which i verified as being the one 'supported' by cartonics (Mercedes part number A 001 827 82 04) http://www.cartronics.com/POM.html
My phone, htc desire hd running android 2.3, connects fine to the anystream and the led on the anystream flashes once every 6 seconds suggesting the connection phone<--->anystream is fine.
However the media interface on the car is stuck at 'activating device' and nothing else happens.
For the record, I called anystream and they took my call and were very polite. However the suggested 'solution' is to go and buy a composite av cable with authentication chip from apple to connect the anystream via usb - this costs very close to the price i paid for the anystream. With this in mind I may have opted for a different solution (like the motorolla gateway). I am also in Cyprus so sending it back is not really an option/feasible/cost effective. Thus I'm left with a $80 square of plastic. I may eventually go buy the composite cable but at this point i'm weary of spending more money on something that may or may not work. Caveat emptor.
Within the cable kit part number we give on our site listed above is a USB cable. When used with the USB cable and any iPod cable that contains the AAC (Apple Authentication Chip), it forces a non Apple compliant system to be compliant. It is a simple solution to a compatibility problem.
However, like we said before, other reviewers on this site have the same car, same year, same cable, and it works fine. It is because they have different software in the car, and it is compliant. It can be a complicated matter to understand, but there are easy solutions to the problem.
PLUS, the Anystream does come with a 100% money back guarantee should you decide to try it and not want to take the steps necessary should it not work. Even in Cyprus, the ANystream only weighs 1 ounce (28 grams), and can be put in a normal letter and mailed back for very little cost. You can recover your investment should you want to. For the record, only 3 Anystreams have ever been returned (with a little over 500 sold so far) - and 98% of those have been sold in the US where they can be returned for under 50 cents.
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NOTE: fwiw cartronics.com are "good people" - even after my negative review and after some back/forth with them - they are still responding to my questions. I believe their 100% money back guarantee. I understand that many people have had success with this product. I'm in the process of trying to source an apple usb cable 'with authentication chip' (the apple store won't deliver to my country and not sure that the ones on ebay/amazon have the 'apple authentication chip' built in which is what I need). If I get my hands on one and try it out I'll post back here.
2012 e coupe so very new firmware. I used the ipod connector cable which i verified as being the one 'supported' by cartonics (Mercedes part number A 001 827 82 04) http://www.cartronics.com/POM.html
My phone, htc desire hd running android 2.3, connects fine to the anystream and the led on the anystream flashes once every 6 seconds suggesting the connection phone<--->anystream is fine.
However the media interface on the car is stuck at 'activating device' and nothing else happens.
For the record, I called anystream and they took my call and were very polite. However the suggested 'solution' is to go and buy a composite av cable with authentication chip from apple to connect the anystream via usb - this costs very close to the price i paid for the anystream. With this in mind I may have opted for a different solution (like the motorolla gateway). I am also in Cyprus so sending it back is not really an option/feasible/cost effective. Thus I'm left with a $80 square of plastic. I may eventually go buy the composite cable but at this point i'm weary of spending more money on something that may or may not work. Caveat emptor.
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