yikes

hello

i just got message and i believe the nav player is gone bad.

no dvd

please insert a NAV-DVD

(car trunk)

btw...i use an original HK 2013 v12 disk and have tried other older version since getting this message and no change

can anyone confirm that the nav player is bad and can this be fix or do i need to replace the unit

thanks

yikes

also need to add that ive been using this disk fine since january or february 2013

this issue started only today

thanks

yikes

well i got a can of spray air and sprayed it into the dvd slot a few passes

now the disk drive is working again.....maybe just a dirty laser???

Skylaw

Indeed, likely a dirty laser. You might also clean the DVD too.

It is less than likely that the air got rid of dirt; if the laser was dirty, a DVD cleaning disc might be helpful. They're available at big-box and audio stores.

yikes

thats a good idea...ill do that

thanks