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2011 e350 Bluetooth with iPhone X

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Old May 24, 2018 | 01:27 AM
  #1  
Dallassoxfan's Avatar
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2011 e350 sport
2011 e350 Bluetooth with iPhone X

All,

i just today picked up my new to me 2011 e350 sport with a scant 52k miles on it. This car is pristine and beautiful. Being a very technical guy, I had no issues pairing my iPhone X to the COMAND unit. All of the functionality (track names, button controls, calling, etc) work fine.

However, the audio stutters, hiccups, or skips, or whatever adjective you would like to use. It is intolerable and happens every 3-5 seconds.

I have have tried deleting all profiles both on my phone and the COMAND, I tried some handoff settings tweaks I found on another site, and resetting my network settings on the iPhone.

Unless someone has any suggestions, I’m wondering if I have to try the dealership service Hail Mary or punt to an auxiliary jack port Bluetooth adapter and lose a lot of the awesomeness of controlling everything from the built in function.

Any thoughts?
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Old Jun 2, 2018 | 05:56 PM
  #2  
dfkmas's Avatar
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E63 AMG
Hello!

Try this if it works for you


You need to pair your phone as I do in this video, that way you will not get that stutters. I have same problem as you and i found this way to work.

/D
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Old Jul 11, 2018 | 10:39 AM
  #3  
Citybuild122's Avatar
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2013 E550 Coupe Designo Edition, 2012 E350 Coupe, 2014 C63, 2018 GLC 300
Sorry to reopen this, but to the OP, did you ever find a PROPER fix for this? No offense dfkmas, but I am solely looking for a solution to not have to do it the way you mentioned. Its extremely annoying having to repair my phone every time I get in the car and not practical. I have 2012 E350 coupe. You really shouldn't have to do this everytime you get in the vehicle.
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Old Jul 11, 2018 | 01:10 PM
  #4  
Dallassoxfan's Avatar
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2011 e350 sport
Only a hack

unfortunately, I never found any thing more than a workaround hack. I added a third party Bluetooth adapter that connects to the media interface Jack in the glove compartment. It isn’t great, but gets me good enough.

Hopefully the new fall iPhone will work better.
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Old Jul 12, 2018 | 10:18 AM
  #5  
Citybuild122's Avatar
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2013 E550 Coupe Designo Edition, 2012 E350 Coupe, 2014 C63, 2018 GLC 300
Thanks for the confirmation. Unfortunately it won't work. The new phones have new software that simply has the glitch with our older software. I'm going to try getting the new software update for my car, and that should fix it. Has no problems on my other newer Mercedes.
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Old Aug 20, 2018 | 08:24 PM
  #6  
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2013 GLK350 & 2013 E350
Originally Posted by Citybuild122
Thanks for the confirmation. Unfortunately it won't work. The new phones have new software that simply has the glitch with our older software. I'm going to try getting the new software update for my car, and that should fix it. Has no problems on my other newer Mercedes.
Did the update fix the issue?
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Old Aug 21, 2018 | 07:31 AM
  #7  
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2013 E550 Coupe Designo Edition, 2012 E350 Coupe, 2014 C63, 2018 GLC 300
Originally Posted by pschiller

Did the update fix the issue?
I haven’t found the time to get the update, but I can guarantee you that it will. I have a 2014 c63 with the new software and everything, and it works perfectly fine with the iPhone X.
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