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X164 GL No Audio

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Old 04-23-2019, 09:04 PM
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2005 Mercedes C230 Kompressor, 2008 GL 320 CDI, 2008 ML320 CDI, 2016 GLE 300d AMG Night Package
X164 GL No Audio

About 2 weeks ago the volume would come and go as if when you have bad fm transmission. Then last week the speakers stopped working altogether. The screen turns on and everything comes up on the screen with the exception of the CD changer - it has disappeared. Also, I tried to load/eject cds from the cd changer but its not working. Please help
Old 04-24-2019, 11:47 PM
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Anyone?
Old 04-27-2019, 09:50 PM
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Is anything working in the audio system? Bluetooth, USB, AM radio, FM radio? Do all controls work on the center stack and on the steering wheel? Are your vehicle and auxiliary batteries fresh or recently replaced? Need more information. What checks have you done?
Old 04-27-2019, 10:06 PM
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Battery was put in about 5 months ago brand new at dealer. I checked the fuses and were all ok.

All buttons work except no volume and the 6 cd changer has disappeared.

One thing I notice is that when I eject the nav dvd and the in dash cd theyre extremely hot can barely touch them. Also the back of the LCD is extremely hot - can’t keep the hand in longer than a sec.
Old 04-28-2019, 09:20 AM
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What about the auxiliary battery? Your vehicle has two batteries, one primary/starting battery, and a smaller auxiliary battery. Have you replaced the auxiliary battery? A 2008 vehicle needs batteries replaced.

Does AM radio work properly with volume control?
Does FM radio work properly with volume control?
Does satellite radio work properly with volume control?
Do navigation spoken (audible) directions work properly with volume control?

Do you have any modifications on the vehicle? Anything at all?

Are you the first owner of the vehicle? If not, what is the vehicle history? How many miles are on the vehicle?

Need more diagnosis, or just give it to the dealer the ask them to figure it out if you don't have time/desire for it.
Old 12-21-2022, 03:19 PM
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@Dinismb Do you have by any chance an update what the issue was?
I just started to have exactly the same symptoms (no audio + cd changer disappeared, everything else seems to work).

Old 12-21-2022, 04:51 PM
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I tried the fuses. removed the command system fuse - no effect.
Then, I removed the amp-fuse (No. 35 in the trunk) and put it back in - and that fixed it.

So this issue clearly seems related to the AMP.
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Old 12-22-2022, 03:41 AM
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Originally Posted by Seppone
@Dinismb Do you have by any chance an update what the issue was?
I just started to have exactly the same symptoms (no audio + cd changer disappeared, everything else seems to work).
it was the Amplifier. It had corrosion in it. I cleaned it but it was fried so I replaced it with a new used from ebay.

If you have Xentry, if you run a diagnose on the MOST fiberoptic loop you can see the broken link. So if the amp is fried then you will have a broken loop and it should pop up.

Also, look at this thread where for some reason command stopped working. I re-started the MOST fiberoptic module and everything came back on.

https://mbworld.org/forums/m-class-w164/843506-command-backup-camera-not-working.html

Last edited by Dinismb; 12-22-2022 at 03:54 AM.
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Old 12-22-2022, 07:32 AM
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Thanks, Dinis - much appreciated.
Old 12-22-2022, 02:08 PM
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Originally Posted by Seppone
Thanks, Dinis - much appreciated.
YW. I hope you find the issue.

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