aRandomUsername

I just bought my first Mercedes from Car Max, a 2020 C43, and the previous owner did not remove the vehicle from their Mercedes Me account. I have created my own Mercedes Me account but I am unable to add the vehicle because it is still connected to their account.
I have tried calling Mercedes Me and they told me I need to talk to the dealer. I have called the dealer and service a few times but I still have not received a call back.
Is this something I can do over the phone or online? I'd rather avoid driving all the way to the dealer.

superswiss

You need to go into a dealership and see somebody in the sales department. You have to bring proof of ownership and then they can transfer it to you. No, you can't do this over the phone and it's not something the service department does.

aRandomUsername

Thank you!

yovenim

Hi, I am looking at purchasing a car ( 1999 Toyota Supra n/a) in the next week or so and I have the funds , only problem is I am 6 months away from getting my P's and my parents wouldn't let me buy an older car under their name. So one of my very trusted old mates has agreed to putting down his name , licence etc when buying the car for me with my money , my question is when I get my Provisional licence how would he transfer the car ( Change of Ownership) to my name, would he put the original purchase price in the transfer forms even though I'm not paying him for it or leave it as $0 because I originally gave him the money to purchase it.