2001 E430 SWC aftermarket radio

I installed the new unit and used a Crux swrmb-57 connector to simplify the installation process. I was shocked when it started working right away with amazing sound even though I didn't hook up a D2B optical converter. The only issue I am having is that I have no steering wheel controls. I've read on numerous discussions that almost everyone that has used this connector instantly had SWC.
I tried taping into the brown/red and brown canbus wires that led to the factory stereo to the pink wires from the harness (I had to cut and splice since the harness they sent was different). I had steering wheel controls, BUT the car wouldn't detect if the key was in or out of the ignition and the key was stuck and wouldn't come out. I disconnected the canbus connection and the key worked again, but I lost SWC. I'm stuck and would really like to have them working. Any help is appreciated.
The Crux harness should handle SWC through its built-in interface. Double-check that the harness is fully seated and that its SWC wire (usually a light blue one) is properly connected to your Dual radio's steering wheel control input wire. You shouldn't need to tap the factory CAN wires directly. A faulty or misprogrammed interface module can also cause this.

The Crux harness should handle SWC through its built-in interface. Double-check that the harness is fully seated and that its SWC wire (usually a light blue one) is properly connected to your Dual radio's steering wheel control input wire. You shouldn't need to tap the factory CAN wires directly. A faulty or misprogrammed interface module can also cause this.







