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Do NOT buy from CarTronics

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Old 03-13-2012, 11:31 AM
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2006 CLS55
Do NOT buy from CarTronics

I made an account on here just to warn people about this site. After researching a bluetooth module for my cls i decided to order the new viseeo mb4 from cartronics.com.
It has been two weeks, no email with shipping notification, I've called several times they don't pick up and now their phone doesn't even work because it is turned off and says the mailbox is full, wtf.
I've never had such a disservice when ordering any product online.
Just a heads up.
Old 03-14-2012, 03:44 PM
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R-class 350
Thanks for let me know that. I was looking for a bluetooth for my R-Class.
Old 03-19-2012, 01:19 PM
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2006 Mercedes C280 4Matic
Cartronics Very Bad

I placed an order for the Itronic BT on March 2, 2012 but to date have not received any shipping notification. I emailed them twice in the past week to verify the status of my order but have not received a single email correspondence from them. When I call their line, my call gets forwarded to the following number 850-916-7777 whose mailbox is full. This is highly unprofessional and exhibits very poor customer service. If I don't received any feedback from Cartronics.com by EOD tomorrow, I'll certainly be contacting my credit card company to reverse the charges.
Old 03-19-2012, 06:16 PM
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MPG+ ROLFCOPTER
There is a site announcement regarding cartronics. Please read it and follow the steps.

Thank you
Old 03-19-2012, 06:48 PM
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2006 Mercedes C280 4Matic
Originally Posted by amdeutsch
There is a site announcement regarding cartronics. Please read it and follow the steps.

Thank you
Where can I find this site announcement regarding Cartronics.com. Please provide URL. Thank you.
Old 03-19-2012, 07:47 PM
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Mercedes Benz C230 2007
No Response from Cartronics

I also ordered the anystream device from their site last week, but it has been around a week and I haven't heard back from them about the tracking number. I also tried to call them up but I have had same experience as add511. Unfortunately, I did a lot of research but missed this very important thread before placing the order.

Where is the site announcement regarding Cartronics.com?
Old 03-19-2012, 09:15 PM
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Mercedes Benz C230 2007
Site announcement for Cartronics link

Here is the link to the site announcement:
https://mbworld.org/forums/site-anno...as-closed.html

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