Voice Control Phone Optional?

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Old Jan 18, 2019 | 08:36 AM
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jross122's Avatar
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From: Conneaut Lake, PA
C300 4Matic 2017
Voice Control Phone Optional?

2017 C300 4Matic purchased used less than 5000 miles. Can't get voice control to work for phone. Acitation button on steering wheel brings up navigation screen. No other options listed. Wondering if the car is not set up for phone voice controls.Seems strange it would be optional...
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Old Jan 23, 2019 | 08:47 PM
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Louis300's Avatar
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From: New York
C300 4matic Coupe
Yes it is optional. Voice only works for map pilot navigation. You must have multimedia package, it includes full voice control of Phone, radio.
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Old Jan 13, 2020 | 05:48 PM
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gchachul's Avatar
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2017 C300 Coupe
Originally Posted by Louis300
Yes it is optional. Voice only works for map pilot navigation. You must have multimedia package, it includes full voice control of Phone, radio.
Louis, do you know if we can ADD multi-media package?
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Old Jan 13, 2020 | 08:12 PM
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C300 4matic Coupe
To add multi media package you would have to replace command radio unit and replace with Multi media head unit and you must replace center controller with track controller and you must add WiFi control box. You must have car computer updated by star computer. Total cost would be around
$8,000.00. It would not cost affective. It would be better to order new Mercedes With Multi media Package $1,250.00.
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