Cancelling an Order for a C Class
isn't that the entire reason for leaving a deposit... so that they make money for starting an order even if you cancel it?
I am tired of getting ****ed around by Catena about my.... no, this car.
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i wasn't asked for a deposite at all when i was ordering my car.
guess i'm just a lucky one
Cheers, BT
So if you wan't your deposit, make sure your car is not in production yet. That's how my dealer was. But other dealers could differ.
What happens to your deposit when you cancel your order?
The other option was for the dealer to keep the money.
In my case, they checked off the first option.
This was in Miami, FL. Deposit was $500.
In another thread somebody mentioned that their dealer required a 2K (or 5K) non-refundable deposit if ordering a Benz without sunroof (due to the risk of not selling the car later).
I had a horrible experience at Catena on more than one occassion. Im sorry to hear that you got stiffed. I think they are reputable enough, and unless you ordered something that they have trouble selling, you should get your money back. That was the worse dealer I ever almost did business with. Good luck.
I never got the same kind of service though...




