Think This Is Overpriced???
Thread Starter
Senior Member
Joined: Sep 2006
Posts: 296
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From: FLORIDA
2003 C240
Think This Is Overpriced???
I inquired from the dealer about the price of this:...
It"s that plastic"weatherstrip" at the bottom of the windshield where the wiper arm base comes out of...
I was quoted $ 400 + for parts & labor.
I think that is steep!! It's a piece of plastic for god's sake...might as well be made of 14K gold for that price.
It"s that plastic"weatherstrip" at the bottom of the windshield where the wiper arm base comes out of...
I was quoted $ 400 + for parts & labor.
I think that is steep!! It's a piece of plastic for god's sake...might as well be made of 14K gold for that price.
Thread Starter
Senior Member
Joined: Sep 2006
Posts: 296
Likes: 0
From: FLORIDA
2003 C240
Dealer Overcharging Experience
Thought I'd share this...
Now i have heard about dealers ripping peoples arms & legs off but I never thought it was that bad until......
I had problems with water leaking inside due to the PLASTIC "weatherstrip" located at the bottom/across the windshield where the wiper arm base comes out of is broken.
So I called the dealer for a replacement and the charge was $600
parts & Labor.
I did find however the OEM part online for $37 (on sale)
and my trusty mechanic friend will install it for free.
Man what a rip off!!!
The worst part is that this dealer/manager is my co-worker's brother-in-law...
...and I thought I was going to get a break. NOT!!!!!
Now i have heard about dealers ripping peoples arms & legs off but I never thought it was that bad until......
I had problems with water leaking inside due to the PLASTIC "weatherstrip" located at the bottom/across the windshield where the wiper arm base comes out of is broken.
So I called the dealer for a replacement and the charge was $600
parts & Labor.
I did find however the OEM part online for $37 (on sale)
and my trusty mechanic friend will install it for free.
Man what a rip off!!!
The worst part is that this dealer/manager is my co-worker's brother-in-law...
...and I thought I was going to get a break. NOT!!!!!
Administrator
Joined: Sep 2002
Posts: 15,770
Likes: 37
From: www.Traben-Trarbach.de
MPG+ ROLFCOPTER
Thought I'd share this...
Now i have heard about dealers ripping peoples arms & legs off but I never thought it was that bad until......
I had problems with water leaking inside due to the PLASTIC "weatherstrip" located at the bottom/across the windshield where the wiper arm base comes out of is broken.
So I called the dealer for a replacement and the charge was $600
parts & Labor.
I did find however the OEM part online for $37 (on sale)
and my trusty mechanic friend will install it for free.
Man what a rip off!!!
The worst part is that this dealer/manager is my co-worker's brother-in-law...
...and I thought I was going to get a break. NOT!!!!!
Now i have heard about dealers ripping peoples arms & legs off but I never thought it was that bad until......
I had problems with water leaking inside due to the PLASTIC "weatherstrip" located at the bottom/across the windshield where the wiper arm base comes out of is broken.
So I called the dealer for a replacement and the charge was $600
parts & Labor.
I did find however the OEM part online for $37 (on sale)
and my trusty mechanic friend will install it for free.
Man what a rip off!!!
The worst part is that this dealer/manager is my co-worker's brother-in-law...
...and I thought I was going to get a break. NOT!!!!!
Merged
Next time don't start another thread on this if your memory doesn't remember.
Thread Starter
Senior Member
Joined: Sep 2006
Posts: 296
Likes: 0
From: FLORIDA
2003 C240
Sorry! Senior moment!!
Reason being I just bought the replacement part recently(waited too long)...
...and I was satisfied with the price...Forgot about my previous post.
For a while I've been putting a tin can/plastic/towel: underneath my steering wheel to catch the drips when it rains. Soon I don't have to do that.
Reason being I just bought the replacement part recently(waited too long)...
...and I was satisfied with the price...Forgot about my previous post.
For a while I've been putting a tin can/plastic/towel: underneath my steering wheel to catch the drips when it rains. Soon I don't have to do that.
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Joined: Jun 2003
Posts: 9,498
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From: San Diego, CA & San Jose, Costa Rica & Stuttgart, Germany
1959 220S / 1979 230 G / 2002 A210 AMG / 2003 C320 SC / 2004.5 C320 SS / 2005 ML350 SE / 2008 smart
that is NOT a dealer overcharging experience.
it's NOT the part you're paying for.
it's the LABOR.
it's NOT the part you're paying for.
it's the LABOR.
Member
Joined: Mar 2007
Posts: 203
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From: Minneapolis, MN
2003 C240 4matic-white
go to a parts place, tell them you work for Toyota. Works for me....I have a Toyota/Lexus ID card but they normally don't even ask to see it..they just give ya cost pricing!
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Joined: Nov 2001
Posts: 5,854
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From: Huntington Beach, Ca.
'17 Jaguar XF
Either way, do you think that's a 3 hour job (I''m guessing that's what they charged)? Yes I'm cynical....but, for warranty they concentrate on replacing parts that have times they can easily beat and after warranty it's whatever they can get away with. It's a numbers game and has nothing to do with customer satisfaction. And they make as many, if not more, mistakes than the Pep Boys mechanics....actually, I use the local Pep Boys for stuff I don't want to do and they've given me better results with fewer call backs on other makes of cars than the MB dealer. I don't mind honest profit, but MB dealers are WAY off the scale. Especially when the C class has so many failures and they have the experience to beat the book times.
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MBWorld Fanatic!
Joined: Jun 2003
Posts: 9,498
Likes: 4
From: San Diego, CA & San Jose, Costa Rica & Stuttgart, Germany
1959 220S / 1979 230 G / 2002 A210 AMG / 2003 C320 SC / 2004.5 C320 SS / 2005 ML350 SE / 2008 smart
I guess I'm pretty lucky with a good SA at my local dealership.
No BS games. I know the MB Tech personally, so I know exactly how long something takes to do. They straight up tell me: "oh, that's a 5 minute job. Let me take your car in right now, go get a free soda, and it should be waiting for you, by the time you get back." Not one complaint so far.....
No BS games. I know the MB Tech personally, so I know exactly how long something takes to do. They straight up tell me: "oh, that's a 5 minute job. Let me take your car in right now, go get a free soda, and it should be waiting for you, by the time you get back." Not one complaint so far.....
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MBWorld Fanatic!
Joined: Nov 2001
Posts: 5,854
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From: Huntington Beach, Ca.
'17 Jaguar XF
MBWorld Fanatic!
Joined: Nov 2001
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From: Laguna Niguel, CA
Carlos, what dealer and SA is that? Very rare for any dealer. It used to be that way for many years at MB of Laguna Niguel but they got new management from what I heard and it's rip off city now. My oil drain plug was leaking on our SLK, they quote $3,455 to fix it, nice huh. Brought it back without saying anything to another SA, got quoted $800, better. Took it to a great mechanic in SD, $60 including fresh oil. Same with HOI, $3,000 quote for repairs and all I wanted was an oil change. None of the repairs were necessary.
