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HID error after service A

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Old Dec 24, 2009 | 02:47 PM
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HID error after service A

After bringing the car to dealer for oil change and some other repairs, both headlights (HID) would not come on. The screen shows both headlights are out.

Service/Repair done at dealer:
1. Oil change, service A indicator reset done by dealer.
2. Replaced rear glass b/c it was causing static noise to radio when defroster is turned on. (Repaired)
3. Both front windows seal adjusted, it rattles when closing doors if windows down all the way. (Repaired)
4. Scraping noise at front suspension when going over uneven road at 30+mph, bushing, greased it up as fix.

I don't see why would these repairs cause error message to show up, especially I have been using these aftermarket HID (with built-in warning canceller) for 1 year. Both HID are not working. So I replaced them with original halogen bulbs and they work.
I had a service repair 6 months ago on the same front windows while the HID was already installed, no issues.

The HID bulbs I took out look fine. Of course, I cannot bring it back to dealer because they do not cover aftermarket HID issue, and the original bulbs are working without any error messages.

Could it be the HID units fried? If so, what is the cause of it? What could the dealer done to cause that?
Or could it be the reset of service indicator while HID is installed?

Any help would be appreciated.
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Old Dec 24, 2009 | 05:41 PM
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Have you tried plugging back the HIDs? Have you tried plugging it on a different car that uses same bulbs? Can you get another set from a friend or family and see if that works (which should since your bulbs are working). Your ballasts are probably bad then but both of them? Sounds a little fishy.

Try putting them on another car and see if it turns on. Maybe something happened with error cancel?
Edit:
In rare cases I heard even with the error cancel built in people still have problems. Maybe your ECU threw a fit?
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Old Dec 25, 2009 | 01:55 AM
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Try putting them in your car without the error eliminators installed. Then turn the lights on without turning the ignition on at all. The car only monitors current flow with the key on. This will tell you if it has to do with the ballasts or with the error eliminators. Good luck!
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Old Dec 25, 2009 | 09:20 AM
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did you have the dealer change your HIDs to present into the computer, you shouldn't need bulb out cancelers, esp with the HID present setting.
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Old Dec 25, 2009 | 03:48 PM
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Originally Posted by AdidasC230
did you have the dealer change your HIDs to present into the computer, you shouldn't need bulb out cancelers, esp with the HID present setting.
Both MB dealers here do not want to set it to Xenon Present for me. They said that they do not offer that type of service.
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Old Dec 25, 2009 | 03:54 PM
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Originally Posted by Karo
Have you tried plugging back the HIDs? Have you tried plugging it on a different car that uses same bulbs? Can you get another set from a friend or family and see if that works (which should since your bulbs are working). Your ballasts are probably bad then but both of them? Sounds a little fishy.

Try putting them on another car and see if it turns on. Maybe something happened with error cancel?
Edit:
In rare cases I heard even with the error cancel built in people still have problems. Maybe your ECU threw a fit?
Yes I tried connecting HID back, but it did not work. I even tried to connect it directly to alternate battery (not on the car) and HID did not light up.
If warning cancel is broken, it should still light up when connecting directly to a battery. But what could cause both HID malfunction.
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Old Dec 25, 2009 | 04:31 PM
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Originally Posted by rolandt
Both MB dealers here do not want to set it to Xenon Present for me. They said that they do not offer that type of service.
You need to find a dealer or indie that can do it for you. This is a MUST for HIDs imho. Drive to the next city if you have to. Good luck.
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Old Dec 25, 2009 | 04:49 PM
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Originally Posted by slammer111
You need to find a dealer or indie that can do it for you. This is a MUST for HIDs imho. Drive to the next city if you have to. Good luck.
I was wondering, if it is set to "xenon present" and put the halogen bulbs back, does it work normally still? without the error message.
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Old Dec 25, 2009 | 04:50 PM
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^ Yes, your halogens will still work if you put them back in after recoding.

I have no idea why they even made this flag available in the system. It should've been set to YES by default on EVERY car leaving the factory.
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