Sales Experiece Survey
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Super Member
Joined: Nov 2002
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From: Los Angeles
'03 c320wz
Sales Experiece Survey
i recently recieved the survey for customers who recently purchased a benz. and my sales reps boss is telling me to give it to them to fill out and i'll get a gift in return. first of all, does every car salesmen do this? second, if i were to acctually give it to him, what gift do you think is worthy of the trade?
MBWorld Fanatic!
Joined: Jan 2002
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From: On a hill overlooking San Francisco Bay
c230k, black, auto, c2 (let the sunshine in), Bose, leather, and CD
They care about these. They gave me $200 off if I handed it in with all high marks. We were $200 a part on price, so it sealed the deal.
That would be what I would ask for. If you agreed on price already, try to get something you want. Or, if you liked your sales experience, just fill it out.
That would be what I would ask for. If you agreed on price already, try to get something you want. Or, if you liked your sales experience, just fill it out.
MBWorld Fanatic!
Joined: Apr 2003
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From: Ohio
Our sales rep just told us flat out that the survey was very important, and then asked if there were anything that would have kept us from giving a perfect rating. Later, the manager told us that the survey was important and that they hoped we'd fill out perfect marks.
The dealership sent us a tiny gift basket.
We didn't actually fill the survey out until after we'd made a couple impromptu visits and found that they still wanted to take the time to talk to us.
But having _them_ want to fill out the survey? That might have been enough for us to cancel the whole deal.
The dealership sent us a tiny gift basket.
We didn't actually fill the survey out until after we'd made a couple impromptu visits and found that they still wanted to take the time to talk to us.
But having _them_ want to fill out the survey? That might have been enough for us to cancel the whole deal.
MBWorld Fanatic!
Joined: Aug 2002
Posts: 3,364
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From: New Jersey
SLS AMG | S65 AMG | GL550
Mine offered me basically anything I wanted. Since I was going to give high marks anyway, I asked to be hooked up to the computer to remove the audio and phone message for free. He almost fell off the chair when he found out I didn't want a free set of floor mats or a detail (things he offered).
Erik
Erik
