WTF does SERVICE A do?
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Joined: Jul 2002
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From: NYC
2008 E 350
WTF does SERVICE A do?
I went in for my SERVICE A a few days ago and am not very pleased. I expected them to do more then just try to scam me when I try to pick up my car. I noticed no visible differences, not even sure if they changed the oil (do they?). As far as I know they rotated the tires and reset the computer and washed my car. Big whoop. At the end they tried to scam me on a few dollars by making up a phony problem to which I said 'no thanks Ill do it myself.'
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The items checked/maintained are documented in your service history brochure and log book that you received with your car. You know, it's next to your owner's manual in that leatherette case in your trunk.
For the most part, the "A" service is basically an oil change and minor incidentals. They're scheduled to rotate the tires at "B" service. They do more at "B" service.
For the most part, the "A" service is basically an oil change and minor incidentals. They're scheduled to rotate the tires at "B" service. They do more at "B" service.
Last edited by MB-BOB; May 29, 2003 at 05:29 PM.
Super Member
Joined: May 2002
Posts: 844
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From: SF South Bay
2002 C230 Coupe
Originally posted by MB-BOB
For the most part, the "A" service is basically an oil change and minor incidentals. They're scheduled to rotate the tires at "B" service. They do more at "B" service.
For the most part, the "A" service is basically an oil change and minor incidentals. They're scheduled to rotate the tires at "B" service. They do more at "B" service.
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Joined: Nov 2001
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From: The Red Planet
09' BMW M3 E90
All i know in Canada for Service A i paid $280.00 for Service B $410.00 Service A they changed the Oil & Filter,Dust Filter,wipers,some burnt out bulbs + they check bunch of other stuff. Service B i got Oil & Filter,Check dust filter,Air filter, Rotate tires,wipers and other stuff again.
Senior Member
Joined: Jun 2002
Posts: 476
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From: Vancouver, BC
2017 GLA 250 4Matic
Originally posted by eason
Only $175 for my service "A" in Vancouver, Canada.
Only $175 for my service "A" in Vancouver, Canada.
Which dealership in Vancouver did you go to? Is that the price they charge for all Coupe Service A's?
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Super Member
Joined: Dec 2001
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From: Oro Valley, AZ
2001 C240 6spd
I believe that the "free" service is only offered in the US - doesnt matter if you lease or purchase the car. It is only good for 4 year/40000 mile - unless you purchased the extended warranty. I got the extended warranty - some can debate whether or not that was a good thing or not. But I have 47000 miles on my car in 1.5 years. So, all my services are "free" until the 100000 mile mark. I think they do not offer "free" service in Canada and Asia. Not sure about Europe. They really dont do much in Service A. They do more in the Service B - my dealer put in a new battery - they put in some imaginary complaint that was covered under warranty; also changed out the dust filter - which I do anyways more frequently than they recommend; change out the wiper blades. I am not complaining too much about what they do - fortunately, my delaer has been fairly good about making sure everything is taken care of - I think because there is only 1 MB dealer in Tucson and they have a smaller clientel - they want to make sure the customers are taken care of. Just my opinion though.
Super Member
Joined: May 2002
Posts: 844
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From: SF South Bay
2002 C230 Coupe
Not true. The extended warranty does not cover the scheduled services. That means the A & B services are only free up to 4 years/50,000 miles. After that you need to pay for it regardless of the extended warranty.
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Joined: Dec 2001
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From: Oro Valley, AZ
2001 C240 6spd
Originally posted by 20FHK02
Not true. The extended warranty does not cover the scheduled services. That means the A & B services are only free up to 4 years/50,000 miles. After that you need to pay for it regardless of the extended warranty.
Not true. The extended warranty does not cover the scheduled services. That means the A & B services are only free up to 4 years/50,000 miles. After that you need to pay for it regardless of the extended warranty.
