C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

WTF does SERVICE A do?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 05-29-2003, 05:13 PM
  #1  
Super Member
Thread Starter
 
02Impressor's Avatar
 
Join Date: Jul 2002
Location: NYC
Posts: 549
Likes: 0
Received 0 Likes on 0 Posts
2008 E 350
WTF does SERVICE A do?

I went in for my SERVICE A a few days ago and am not very pleased. I expected them to do more then just try to scam me when I try to pick up my car. I noticed no visible differences, not even sure if they changed the oil (do they?). As far as I know they rotated the tires and reset the computer and washed my car. Big whoop. At the end they tried to scam me on a few dollars by making up a phony problem to which I said 'no thanks Ill do it myself.'
Old 05-29-2003, 05:27 PM
  #2  
Admin Alumni
 
MB-BOB's Avatar
 
Join Date: Nov 2001
Posts: 8,143
Likes: 0
Received 18 Likes on 12 Posts
See Garage
The items checked/maintained are documented in your service history brochure and log book that you received with your car. You know, it's next to your owner's manual in that leatherette case in your trunk.

For the most part, the "A" service is basically an oil change and minor incidentals. They're scheduled to rotate the tires at "B" service. They do more at "B" service.

Last edited by MB-BOB; 05-29-2003 at 05:29 PM.
Old 05-29-2003, 06:42 PM
  #3  
Super Member
 
20FHK02's Avatar
 
Join Date: May 2002
Location: SF South Bay
Posts: 844
Likes: 0
Received 1 Like on 1 Post
2002 C230 Coupe
Originally posted by MB-BOB
For the most part, the "A" service is basically an oil change and minor incidentals. They're scheduled to rotate the tires at "B" service. They do more at "B" service.
Nope, my dealer didn't rotate the tires on my B service. I knew that because my front wheels are scratched while the rear ones are in perfect condition. I ended up rotating them myself.
Old 05-29-2003, 06:55 PM
  #4  
MBWorld Fanatic!
 
Iceman's C230's Avatar
 
Join Date: Nov 2001
Location: The Red Planet
Posts: 1,089
Likes: 0
Received 0 Likes on 0 Posts
09' BMW M3 E90
All i know in Canada for Service A i paid $280.00 for Service B $410.00 Service A they changed the Oil & Filter,Dust Filter,wipers,some burnt out bulbs + they check bunch of other stuff. Service B i got Oil & Filter,Check dust filter,Air filter, Rotate tires,wipers and other stuff again.
Old 05-29-2003, 07:00 PM
  #5  
Senior Member
 
eason's Avatar
 
Join Date: Mar 2002
Location: Vancouver, BC
Posts: 417
Likes: 0
Received 0 Likes on 0 Posts
W212 E63
Only $175 for my service "A" in Vancouver, Canada.
Old 05-29-2003, 07:21 PM
  #6  
Super Member
 
20FHK02's Avatar
 
Join Date: May 2002
Location: SF South Bay
Posts: 844
Likes: 0
Received 1 Like on 1 Post
2002 C230 Coupe
I didn't get a new air filter from B service either! They just did oil change, changed wiper and dust filter and checked a bunch of stuff.
Old 05-29-2003, 09:29 PM
  #7  
Senior Member
 
PoonerElRay's Avatar
 
Join Date: Jun 2002
Location: Vancouver, BC
Posts: 476
Likes: 0
Received 0 Likes on 0 Posts
2017 GLA 250 4Matic
Originally posted by eason
Only $175 for my service "A" in Vancouver, Canada.
Eason:

Which dealership in Vancouver did you go to? Is that the price they charge for all Coupe Service A's?
Old 05-29-2003, 10:25 PM
  #8  
Super Member
Thread Starter
 
02Impressor's Avatar
 
Join Date: Jul 2002
Location: NYC
Posts: 549
Likes: 0
Received 0 Likes on 0 Posts
2008 E 350
You guys pay because you bought the car, right?
Old 05-29-2003, 11:01 PM
  #9  
Super Member
 
shtatc's Avatar
 
Join Date: Dec 2001
Location: Oro Valley, AZ
Posts: 572
Likes: 0
Received 0 Likes on 0 Posts
2001 C240 6spd
I believe that the "free" service is only offered in the US - doesnt matter if you lease or purchase the car. It is only good for 4 year/40000 mile - unless you purchased the extended warranty. I got the extended warranty - some can debate whether or not that was a good thing or not. But I have 47000 miles on my car in 1.5 years. So, all my services are "free" until the 100000 mile mark. I think they do not offer "free" service in Canada and Asia. Not sure about Europe. They really dont do much in Service A. They do more in the Service B - my dealer put in a new battery - they put in some imaginary complaint that was covered under warranty; also changed out the dust filter - which I do anyways more frequently than they recommend; change out the wiper blades. I am not complaining too much about what they do - fortunately, my delaer has been fairly good about making sure everything is taken care of - I think because there is only 1 MB dealer in Tucson and they have a smaller clientel - they want to make sure the customers are taken care of. Just my opinion though.
Old 05-29-2003, 11:15 PM
  #10  
Super Member
 
20FHK02's Avatar
 
Join Date: May 2002
Location: SF South Bay
Posts: 844
Likes: 0
Received 1 Like on 1 Post
2002 C230 Coupe
Not true. The extended warranty does not cover the scheduled services. That means the A & B services are only free up to 4 years/50,000 miles. After that you need to pay for it regardless of the extended warranty.
Old 05-30-2003, 07:46 AM
  #11  
Super Member
 
shtatc's Avatar
 
Join Date: Dec 2001
Location: Oro Valley, AZ
Posts: 572
Likes: 0
Received 0 Likes on 0 Posts
2001 C240 6spd
Originally posted by 20FHK02
Not true. The extended warranty does not cover the scheduled services. That means the A & B services are only free up to 4 years/50,000 miles. After that you need to pay for it regardless of the extended warranty.
Thanks, I guess I should "RTFW" before assuming that the Free service gets covered past the 4yr/50000 mile coverage.
Old 05-30-2003, 09:32 AM
  #12  
Member
 
Damian L's Avatar
 
Join Date: May 2003
Location: ny
Posts: 97
Likes: 0
Received 0 Likes on 0 Posts
demo benz
what visable differences have you noticed, when you got other cars serviced. what are you looking to have happen?
Old 05-31-2003, 12:35 AM
  #13  
MBworld Guru
 
FrankW's Avatar
 
Join Date: Apr 2002
Location: Diamond Bar, CA
Posts: 22,007
Likes: 0
Received 6 Likes on 6 Posts
white and whiter
didn't know you would get charged for service A...

mine was simply an oil change and basic check, and it was free.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: WTF does SERVICE A do?



All times are GMT -4. The time now is 01:39 AM.