Last Free Service!
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MBWorld Fanatic!
Joined: Nov 2001
Posts: 5,854
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From: Huntington Beach, Ca.
'17 Jaguar XF
Last Free Service!
Just had my last 'free' service performed on my '01 C320 at 48K miles. Besides changing the oil and filter they changed the wiper inserts, dust filter, and even flushed the brake fluid! The dealer said ESP requires regular brake fluid changing. They also found a nail in a tire and fixed it for free! Still have original tires and they said it was getting close to needing new ones, but I think there's another 5 - 10K miles left on them.
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Joined: Apr 2003
Posts: 792
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From: Las Vegas
2003 C230 K , 2001 ML320
mleskovar
Who is your dealer, FJ ? And who did you deal with as service manager?
Off track a little, did you wear a suit and tie, casual or jeans. Some people feel they are treated differently by what they wear.
I have the following critera for what I wear at work, suit/shirt and tie for a vice president of a company and greater, company casual for all others. But to get better service at a MB dealer I would do the tie thing because my car is an important part of my life. I spend one tenth of my life in the car, almost more than with the wife.
Who is your dealer, FJ ? And who did you deal with as service manager?
Off track a little, did you wear a suit and tie, casual or jeans. Some people feel they are treated differently by what they wear.
I have the following critera for what I wear at work, suit/shirt and tie for a vice president of a company and greater, company casual for all others. But to get better service at a MB dealer I would do the tie thing because my car is an important part of my life. I spend one tenth of my life in the car, almost more than with the wife.
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Joined: Aug 2002
Posts: 3,364
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From: New Jersey
SLS AMG | S65 AMG | GL550
Originally posted by breastroker
mleskovar
Who is your dealer, FJ ? And who did you deal with as service manager?
Off track a little, did you wear a suit and tie, casual or jeans. Some people feel they are treated differently by what they wear.
I have the following critera for what I wear at work, suit/shirt and tie for a vice president of a company and greater, company casual for all others. But to get better service at a MB dealer I would do the tie thing because my car is an important part of my life. I spend one tenth of my life in the car, almost more than with the wife.
mleskovar
Who is your dealer, FJ ? And who did you deal with as service manager?
Off track a little, did you wear a suit and tie, casual or jeans. Some people feel they are treated differently by what they wear.
I have the following critera for what I wear at work, suit/shirt and tie for a vice president of a company and greater, company casual for all others. But to get better service at a MB dealer I would do the tie thing because my car is an important part of my life. I spend one tenth of my life in the car, almost more than with the wife.
Erik
Thread Starter
MBWorld Fanatic!
Joined: Nov 2001
Posts: 5,854
Likes: 197
From: Huntington Beach, Ca.
'17 Jaguar XF
Yes, my dealer is FJ. I deal with a different service advisor each time, this time it was Larry. My wife dropped the car off for this last service. I wear casual clothes all the time and they have been pretty consistent with treating me well. My only complaints have been that when a part is needed it takes another visit. Once they had my car for 5 days! They give MB loaners ( E and C class) so it's not a problem, just an inconvenience.
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Joined: Aug 2002
Posts: 350
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From: Southern California
2002 C240
Originally posted by mleskovar
Yes, my dealer is FJ. I deal with a different service advisor each time, this time it was Larry. My wife dropped the car off for this last service. I wear casual clothes all the time and they have been pretty consistent with treating me well. My only complaints have been that when a part is needed it takes another visit. Once they had my car for 5 days! They give MB loaners ( E and C class) so it's not a problem, just an inconvenience.
Yes, my dealer is FJ. I deal with a different service advisor each time, this time it was Larry. My wife dropped the car off for this last service. I wear casual clothes all the time and they have been pretty consistent with treating me well. My only complaints have been that when a part is needed it takes another visit. Once they had my car for 5 days! They give MB loaners ( E and C class) so it's not a problem, just an inconvenience.
Is it okay to see different service advisor each time? I thought you would develop better relationship with the S.A. if u always go to the same one.
btw I go to FJ too, according to your experience who is the best S.A. there?
Thanks
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Thread Starter
MBWorld Fanatic!
Joined: Nov 2001
Posts: 5,854
Likes: 197
From: Huntington Beach, Ca.
'17 Jaguar XF
Best SA at FJ?
"Best" at what? None of the service problems I've experienced were caused by an SA. Lack of on site spares and delayed parts delivery have been most of my issues. They've all been pleasant, listened well, and filled out accurate service tickets.
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