C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

Looking for W203 Star Service DVD

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Old 06-04-2013, 09:38 AM
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2002 C230 Coupe & 2010 C300 Sport
Looking for W203 Star Service DVD

I called 1-800-FOR MERCedes and the Canadian number as well and these are not being sold anymore so if anyone has one for sale or has a copy for sale, please let me know.
Old 06-04-2013, 09:43 AM
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they have it... you can go to your dealer and give them the part number and they can order it for you. That's what I did and some did last month. Just call your local dealer and give them the part number. They'll just say they have to order it and it'll take a couple of days. If they say they don't call other dealers but they should sell it to you if they put in the part number.
Old 06-04-2013, 09:52 AM
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I called my local dealer who told me I'd have to call the Canadian equivalent of 1800 FOR MERCedes which got me no where. I then called 1800 FOR MERCedes who told me they were no longer sold and to try ebay for a second hand copy - what a joke!

I'll call some other dealers, give them the part number and see what happens...thanks.
Old 06-04-2013, 10:09 AM
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if not I can probably get it from my dealer and just ship it to you. worse case scenario or you can find someone closer to you that wants to do it. My parts guy usually doesn't ask questions if I give him the part # plus I can probably get a discount since I usually do it under my friends dealer account.
Old 06-04-2013, 11:14 AM
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Originally Posted by phister
if not I can probably get it from my dealer and just ship it to you. worse case scenario or you can find someone closer to you that wants to do it. My parts guy usually doesn't ask questions if I give him the part # plus I can probably get a discount since I usually do it under my friends dealer account.
Thanks Phister, that would be great but I hope your dealer isn't Park Place Motorcars in Dallas...tried them too and they tell me it's no longer availabe.

I'll PM you my contact info.
Old 06-04-2013, 06:42 PM
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Originally Posted by phister
they have it... you can go to your dealer and give them the part number and they can order it for you. That's what I did and some did last month. Just call your local dealer and give them the part number. They'll just say they have to order it and it'll take a couple of days. If they say they don't call other dealers but they should sell it to you if they put in the part number.
Based on phister's advice, that's what I did last month to get the DVD.
Old 06-04-2013, 07:26 PM
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Originally Posted by SlashW203
Based on phister's advice, that's what I did last month to get the DVD.
I'm going to wait to till I hear from Phister on whether his contact can get a copy of the DVD. If so, I'm going to buy from him. If Phister's contact can't get a copy, can you tell me the name and location of the dealership you bought your DVD from?

I tried 5 dealers around here and 3 in the US and was told by all of them that the DVD was no longer available. It looks like if a dealer doesn't have it in stock, its not available anymore.
Old 06-04-2013, 09:05 PM
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no my guy is the park place mb dealer in fort worth. theyre pretty cool and dont ask questions. i'll have to get my friends dealer account so i can give it to them to get the discount. so it'll take me a couple of days for him to get back to me since he's busy with school and work.
Old 06-05-2013, 09:32 AM
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Originally Posted by Eau_Rouge
I called my local dealer who told me I'd have to call the Canadian equivalent of 1800 FOR MERCedes which got me no where. I then called 1800 FOR MERCedes who told me they were no longer sold and to try ebay for a second hand copy - what a joke!

I'll call some other dealers, give them the part number and see what happens...thanks.
I don't think that it was ever available in Canada, I tried for years to locate it and finally bought it from http://www.oediscountparts.com/partl...?siteid=215242

It was $60 and is excellent, a simplified version of the WIS

part number P 2700 203 07
Old 06-05-2013, 09:48 AM
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here you go... mymercedesparts has it. theyre a dealership in ATL so its legit

http://www.mymercedesparts.com/parts...&siteid=215326

its about the same price my pars guy can get it for, supposedly the price has went up on it since I got it. you might have to call them since they don't ship to Canada I don't think or they might.
Old 06-05-2013, 10:13 AM
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Originally Posted by phister
here you go... mymercedesparts has it. theyre a dealership in ATL so its legit

http://www.mymercedesparts.com/parts...&siteid=215326

its about the same price my pars guy can get it for, supposedly the price has went up on it since I got it. you might have to call them since they don't ship to Canada I don't think or they might.
Awesome, thanks!

I checked their shipping policy and they do now ship to Canada so it won't be a problem.
Old 06-05-2013, 10:15 AM
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Originally Posted by Boom vang
I don't think that it was ever available in Canada, I tried for years to locate it and finally bought it from http://www.oediscountparts.com/partl...?siteid=215242

It was $60 and is excellent, a simplified version of the WIS

part number P 2700 203 07
Looks like they no longer carry it...nothing comes up for that part number.
Old 06-05-2013, 10:35 AM
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Wow, this has become the preverbial needle in a hay stack!

I called Mymercedesparts and asked for the service DVD. When it couldn't be found, I gave the part number and still no luck. I said it was listed on their site and was told that there are a lot of parts still listed on the site that are no longer carried...

Anyway, I give up for now. I'm going to try the knockoff version and see if it's what I'm looking for.

Everyone, thanks for your help on this.

Last edited by Eau_Rouge; 06-05-2013 at 10:50 AM.
Old 06-05-2013, 01:17 PM
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Originally Posted by Eau_Rouge
Looks like they no longer carry it...nothing comes up for that part number.
here you go

http://www.oediscountparts.com/parts...&siteid=215242
Old 06-05-2013, 03:38 PM
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Originally Posted by Eau_Rouge
I'm going to wait to till I hear from Phister on whether his contact can get a copy of the DVD. If so, I'm going to buy from him. If Phister's contact can't get a copy, can you tell me the name and location of the dealership you bought your DVD from?

I tried 5 dealers around here and 3 in the US and was told by all of them that the DVD was no longer available. It looks like if a dealer doesn't have it in stock, its not available anymore.
At my local dealership (and I think, most dealerships), the parts dept doesn't keep it in stock but can order it. Mine came from a MB parts warehouse in Southern California & took three days to arrive. I paid $55 & looks like Boom has you covered with an updated part number & (cheaper) price.
Old 06-05-2013, 03:53 PM
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Originally Posted by SlashW203
At my local dealership (and I think, most dealerships), the parts dept doesn't keep it in stock but can order it. Mine came from a MB parts warehouse in Southern California & took three days to arrive. I paid $55 & looks like Boom has you covered with an updated part number & (cheaper) price.
Yup, I e-mailed the link that Boom provided asking if they can still get it. Hopefully they'll get back to me with good news...I'd prefer to buy an OE part.
Old 06-05-2013, 06:49 PM
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I tried to purchase the service DVD for my W203 at the local dealership in Vancouver years ago. They said they would have to order it in 2-3 weeks). The price they quoted was way higher than in the US. I ended up phoning a MB dealership in Seattle, WA. They also had to order it in. Price was $60 plus tax & postage. I think it took about a week before it arrived. Maybe try a MB dealer in the US near Toronto. Good luck.
Old 06-05-2013, 08:09 PM
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Originally Posted by Boom vang
Boom, I'd post the reply I got from oediscountparts so you guy's will believe me that it no longer available but I believe it's against the rules here.

Anyway, they say that they can no longer get this thing.
Old 06-06-2013, 04:08 PM
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Just another update on this issue. I had another call with Mercedes USA and was told that this DVD has been discontinued. All info is now available online on a subscription basis on www.startekinfo.com. The bad news is that the info now costs $19/day.

That being said, if anyone has one of the DVD's that they'd like to sell, please let me know.
Old 06-06-2013, 06:09 PM
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Originally Posted by Eau_Rouge
Just another update on this issue. I had another call with Mercedes USA and was told that this DVD has been discontinued. All info is now available online on a subscription basis on www.startekinfo.com. The bad news is that the info now costs $19/day.

That being said, if anyone has one of the DVD's that they'd like to sell, please let me know.
MB USA customer service line has incorrect info and they are told to upsell you on the subscription. PM me if you'd like me to get you the STAR DVD from my dealer and send it your way, & we can work out the details.
Old 08-06-2013, 10:52 PM
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BUMP, still looking for this. If anyone is willing to burn and send me a copy of an authentic disk, please PM me, I will pay you for it.
Old 08-07-2013, 12:35 AM
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I have the P-2700-203-07 DVD I bought a few years ago when I rebuilt the engine in my CL203. Is this what you're looking for?

I remember the Autodesk Whip! DRM on it was goofy, and didn't like WinXP (Vista?) or something.
It does not like Win7 64bit! lol
[edit]
PM me.
http://epc.startekinfo.com/epc/login.jsp is still free, just doesn't give you any of the tear down info. But you can still look up part #

Last edited by ambit; 08-09-2013 at 12:18 AM.
Old 08-08-2013, 11:59 PM
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Please don't talk publicly about pirating

BTW you can get it to work on win7 64bit now just fine
Old 08-09-2013, 01:09 AM
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Pirated copies of this dvd will NOT work anyways,....

And since Eau_Rouge is in Canada,... can NOT access epc.startekinfo.com since it's from MB-USA and only for their American customers.
Old 08-09-2013, 02:58 PM
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Geez, I'm just trying to learn about and fix my car here, trying to be proactive and cut down on what people here consider "stupid" questions.
I've tried every which way to buy an authentic disk...was in Europe a few weeks ago, tried there too and nothing.

That being said, I don't want to cause any issues over a copied disk so forget it, not interested anymore. If anyone is getting out of the W203 and wants to sell me their authentic disk, please let me know.

Also, here's a pre-emptive apology for any future "stupid" questions that I may ask.


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