C-Class (W203) 2001-2007, C160, C180, C200, C220, C230, C240, C270, C280, C300, C320, C230K, C350, Coupe

-Service A: necessary?-

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Old Jan 28, 2004 | 06:09 AM
  #1  
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Question -Service A: necessary?-

I am taking my car to dealer for service A.

I was looking at the list of things they do and I realized the major thing they do is an oil change. I mean this car is pretty much new... What could they possibly do even the next 50k miles?

I will take it this time around but If It wasn't free I woudn't even bother with it.

Other opinions?
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Old Jan 28, 2004 | 06:10 AM
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since its free.... why not do it? they inspect stuff at the same time also.
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Old Jan 28, 2004 | 06:13 AM
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Originally posted by SiLvaC32
since its free.... why not do it? they inspect stuff at the same time also.
I know its free that is the only reason I am taking it. How long do you leave it there... Do you recieve it the same day, next day?

What is there to inpect seriously? My father started laughing his *** when I told him I was taking my car to the dealer this early for "maintenance"
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Old Jan 28, 2004 | 08:24 AM
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Had: 1987 300TD, Had: 2004 C230 Sport Sedan, Have: 2014 E350 Sport, Have: 2019 S450
During my Service A, the technician found a bad window seal in the passenger's door. He heard wind noise (which I thought was normal) on the test drive, found the problem, and replaced the seal.

The car is now absolutely silent (as far as wind noise goes) on the road.

Why not let them check it over? After all, you already paid for the service when you bought the car.
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Old Jan 28, 2004 | 08:37 AM
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Kar don's Avatar
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technitions never found anything on my ML on its A or B service until the warranty ended, hmmmmm.
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Old Jan 28, 2004 | 08:52 AM
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Originally posted by AlBoston
technitions never found anything on my ML on its A or B service until the warranty ended, hmmmmm.
conspiracy
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Old Jan 28, 2004 | 09:29 AM
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Originally posted by Noble C320

What is there to inpect seriously? My father started laughing his *** when I told him I was taking my car to the dealer this early for "maintenance"
Its more like preventative "maintenance". There are many things that can be caught that early in a cars life. In fact its the first few thousand miles that set the tone for the rest of the cars "life".
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Old Jan 28, 2004 | 12:28 PM
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I bought my C320 Coupe in Aug of 2003, I don't recall them saying that the Service A was included. Anyone know if the Service A is included in Canada?? (I will need mine in about 2000kms, and was wondering what it was gonna cost...)

Where does it say it's free? or was it some kind of promo thing?

Thanks
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Old Jan 28, 2004 | 04:00 PM
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yea dude...you drive a nice car and should make sure it's always taken care off...even if maintenance does tax alittle...

its stupid to drive a ferrari if you can't pay for the brake pads..same rule applies to benzes...
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Old Jan 28, 2004 | 05:25 PM
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A couple of things:

-No, the free maintenance is not part of the Canadian sales process; as far as I know, this is a USA-only program.

-Our dealer in Portland Oregon just completed the A service on our C240. It took about 90 minutes, including the free car wash. Yes, it is mostly an oil change, but they also check brake pad thickness, look for leaks, make sure all the other fluids are topped up, made a really great espresso from their coffee bar, and threw in a chocolate star emblem [yes, it was yummy], all on MBUSA's nickel. So what's not to like?

-Skipping maintenance on these cars is an invitation to trouble down the road; yeah, you could get the oil changed yourself, and eyeball all of the other stuff [I do it pretty routinely every month], but as long as they're paying, and the car is under warranty, what's the point? I know dealership location and hassle can play into this, but our car went over a year without seeing the inside of the service dept...this seemed like a modest enough investment in time.
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Old Jan 28, 2004 | 05:30 PM
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Thanks - anyone know what MB charge for the Service A in Canada? (It's not that I won't get it done, just want to know how much it'll cost...)
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Old Jan 28, 2004 | 06:14 PM
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Nice to see others views

I just took my car in today and will pick it up tomarrow. My service advisor was pretty cool so no problems there. They said they do the allignment as well!

Cant wait til I get her back!
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Old Jan 28, 2004 | 07:53 PM
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What do you mean "this early"??? First Service A is at 10 THOUSAND miles... that's waaaay more than most other manufacturers recommend. Most will tell you to bring it in at 3 or 5K, at your own dime. Can't say I understand your line of thought. One thing is certain, I will never buy a car from you or your family (no disrespect intended)
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Old Jan 28, 2004 | 08:28 PM
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can the MB dealers lower the car for you.. like removing or changing to a thinner spring pad? i got a 2003 C320 coupe..
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Old Jan 28, 2004 | 08:32 PM
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Originally posted by Nola
What do you mean "this early"??? First Service A is at 10 THOUSAND miles... that's waaaay more than most other manufacturers recommend. Most will tell you to bring it in at 3 or 5K, at your own dime. Can't say I understand your line of thought. One thing is certain, I will never buy a car from you or your family (no disrespect intended)
Umm yea.... I don't think you did understand. Maybe you should reread my post and take a comprehension class.

Last edited by Guest0001; Jan 28, 2004 at 11:22 PM.
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Old Jan 28, 2004 | 11:20 PM
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My service A was done at work. I didn't have time to take it in, and they sent a maintenance man out to my job and did everything in the parking lot. That is what I call service.....
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Old Jan 29, 2004 | 08:04 AM
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Originally posted by Rotty
My service A was done at work. I didn't have time to take it in, and they sent a maintenance man out to my job and did everything in the parking lot. That is what I call service.....
damn, you must be a great customer to have that :p I've never seen or heard of that before...is it something special that your dealership does?
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Old Jan 29, 2004 | 02:38 PM
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Originally posted by Noble C320
Umm yea.... I don't think you did understand. Maybe you should reread my post and take a comprehension class.
So I re-read the post and I still can't find what you mean by "so soon". Did you recently have a service A done and now you got the message again? Unlikely since you ask how long it takes (unless daddy took care of that one for you). Or have you not serviced the car at all in the 11K problem free miles? Only other thing I can think of is that you recently bought your car used. Or maybe I just need to go for that comprehension class after all.
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Old Jan 29, 2004 | 04:02 PM
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Go right ahead and skip the "A" service!

And find out what it feels like to be denied warranty service down the road. I would side with the dealer if you don't stick to what is required minimum service for free.
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