CitronC230K_03

i bought the 3yr/100k warranty and i dont feel i got screwed.

CHATMANR

I bought the 7/100k warranty and so far @ 77k it's paid for itself. I've had 3 motor mounts replaced at around 60k, at a cost of about 1500.

CitronC230K_03

ive yet to use mine, but i figure when i do it will pay for itself just as yours has.

bensitto

Also got the 3 year 100k warranty...

I'm at 80k now and I've replaced the fuel sensor, and 2 control arms under warranty. Definitely worth it "if" you are planning to keep your car for a while.

mperl93

Any idea if the Starmark 5yr/100,000mi warranty has the same problem as the extended warranty?

UStifosi

mctwin2kman

MBUSA doesn't know when you've passed 50k miles until you bring it in for service. It's not until that point in time that they start the extended warranty...your first visit after 50k. So the rule of thumb is this. If you bought an extended MBUSA warranty, and it looks like you are going to surpass 50k miles BEFORE 4 years are up then get things fixed and have maint performed BERFORE you reach 50k and then hope you don't have to take it in until the 4 years are up so that you will be taking full advantage of your MBUSA Extended Warranty.

jan ken po

You are thinking wrong then...if you had a 1 year extended warranty, it is not 5 years total. Remember, your factory warranty goes until "whichever happens 1st" years or mileage and your extended warranty picks up from that point where your factory ended..and it too is a "whichever happens 1st" deal.

So if you go over 50k BEFORE that 4 years up, your 4 years are now void, period. Your extended warr. gives you another year from whatever point in time you reached that 50k. Lets say you bought the car 3 months ago, and 4 some crazed reason, drove 49,999k and tommorrow you hit 50k, if you had a 1yr/100k extended warr...you now have starting tommorrow, 1 year or 100k miles of warr. So in effect, you just lost 2yrs 9mos. the only way you get a full 5 years is by keeping the mileage down under both warr. limits.

I never get extended warranty until almost the time my factory is up & decide whether or not I'm keeping the car. My insurance company offers great rates on extended warranties and I can walk in at 49999 and still buy if I choose.

raunen

What are the costs you guys have paid for the extended warranty? Is the cost fixed, non-negotiable?

I didn't buy the extended warranty on my car yet. I was told I had a year from the time of my vehicle purchase to do it. I do plan on it but haven't decided on what plan to get.

breastroker

Get it before the end of the year you have after purchase. Search for the saleswoman in Chino, Calif. Cheapest cost, and the extended warranty is valid every where.

mleskovar

Total misinformation on extended warranty from MB. It's whatever you reach 1st that expires the warranty....100K miles or 5 years. When you put the mileage on does not matter as long as it does not go beyond 100K miles or 5 years. Simple. These crazy calculations about 50K miles starting the extended time (years) is not true.

Capt Nemo o2

Nope, it says in the paperwork that the extended warranty starts when the original warranty expires due to time or mileage. If you put on 50k miles before 4 years, lets say after 2 years, your extended warranty will start then, giving a total of 3 years/100k miles.

BeaverMjr

When I bought my 2002 C230 back in August, it came with a Starmark 1 year/100k additional warranty. This was a used car just off lease. I understood that the Starmark kicks in when the original warranty dies either at mileage or years. I’m due to top millage in about 8000. The dealer offered me an extended warranty at the time. I can’t remember what exactly. I think it was something like 2 additional years for $1200. I didn’t buy it then. I was told I had a year to buy it.

I’m wondering if the Starmark warranty is the same coverage as the original factory one. Where can I get information on additional warranties?

mleskovar

What you are describing is not an MB warranty. It may have been sold by your MB dealer but it is not an MB warranty. Correct?

Capt Nemo o2

No this was the MB extended warranty, not a third party warranty sold through the dealer. A friend of the family did that with her '98 E320, and the company went bankrupt before her warranty was up. $2500 down the drain.

UStifosi

BeaverMjr, you have up to one year from the in service date on NEW vehicles to purchase a MB Extended Warranty. On a used MB Starmark purchase you have to decide the day you purchase the vehicle if you want to purchase addtional years. On used vehicles you do not have up to a year to decide.

I bought a used 2002 C-Class Starmark car a year ago and my dealer wanted $1000 for one extra year and $1400 for two extra years. Since Starmark gives you one year essentially it would be $1000 for a second year and $1400 total for a third year.

mleskovar

"Through the Mercedes-Benz Extended Limited Warranty program, owners may, within one year from the start date of the New Vehicle Limited Warranty, extend their peace of mind by purchasing an additional 12, 24, or 36 months of coverage or up to 100,000 total accrued miles, whichever first occurs." I interpret "additional" and "whichever occurs first" as total years and mileage. I purchased a one year extended when I bought my car. I passed 50K miles after the first two years, and I have had several service visits recently covered by the extended warranty....thank God, they would have been expensive. It's amazing that two interpretations exist for something that's a written contract.

David N.

This is interesting. Is it possible dealers are interpreting the same verbiage differently? If so, which is correct? May be time for someone to contact MBUSA.

revstriker

I doubt it. More likely it's people just wanting to believe something that's not true. Every extended warranty program I have ever seen always says that it starts from the end of the original warranty. It is not part of the original warranty. Now there may be exceptions to this, but I've never seen one. Also, every extended warranty I have ever seen has been managed by a separate company and not the manufacturer.

Co 55 AMG

What is this full inspection?I'll be at 49k this month with 3 months remaining on 4/50.

Jim Banville

If you have an '01 (which you bought in '01) and your factory warranty ran out in 2 years ('03), then your 1 year extended warrany probably ran out sometime in '04 (maybe late '04). When was the last warranty claim you made?

mleskovar

My last warranty claim was 11/18/04 (Fuel pump and crank position indicator!)....I had a "B" service done by MB 6/25/03 just shy of 50K miles so they were aware of the mileage and timing. Also, the SA told me at that time (Nov'04) that I had "just a little over a year left on your extended warranty". I sent an email to MBUSA yesterday asking them to clairify their extended warranty coverage...let's see what (if) they say.

UStifosi

Guys, I've had the discussion at two separate dealers in two different states and the answer is always the same. The Extended Warranty starts when the factory warranty ends. If it happens to be only a year or two after the in service date then that's when it starts. One dealer even told me that a customer was so pissed when they found out that they hired a lawyer to fight it. Needless to say the customer lost, MBUSA won.

Luckily, when I bought my car I brought up the whole subject to have it clarified. If I had not brought it up I doubt my sales rep would have mentioned it.

mleskovar

Haven't received a response to my email yet so I called MBUSA. The key is when the extended warranty is activated by a dealer. It must be activated to have a start date, and it takes "warranty" work to activate it after the standard warranty (miles or time) expires. My recent work was covered because the warranty work that activated it occured 2/19/04 (60K miles)....and my extended warranty expires....2/19/05. So I asked them...."if I had the first warranty work done at whatever date (short of 5 years) and 90K miles, would the extended warranty be activated then?"...the answer was "yes, as long as the total time didn't exceed standard warranty plus extended warranty". It seems the best way to get the bang for your buck with the extended warranty is to take it to an independent dealer after 50K miles (and before your total extended years period starts) for warranty work and if the repair is expensive go and start your extended warranty. Shouldn't be that way....but is. But to answer WIZKID's original question....no, I didn't know it worked that way.

rockintunes23

Yup, and this topic was already talked about a few months ago. Someone needs to use the search button!

mleskovar

...was this discussed to this conclusion "a couple of months ago"? PM me so we don't waste precious forum or your time.