SFC320

Here's my entertaining dealer story...
Purchased the car on April 30th with downpayment. 2 days later, dealer found "exact" car we wanted in LA (5 hours away from us in the bay area) and we would have car in 1 week. In anticipation of taking delivery Saturday, we end up selling our other car the day before. We arrived at dealer Saturday, only to see a car with the WRONG interior color, and a persistent dealer indicating this potentially to be our problem. so now we're facing 6 weeks with no car...

now the six weeks are up, and the new car is in transit from LA to SF. AND OUR DEALER HAS THE NERVE to ask us to come in "early" (AKA before month-end) to do all of the paperwork. Really vague, but insistent that we finalize everything on Saturday, despite the fact that we have no confirmation as to when the car will arrive from LA and be prepped.

What it comes down to is that this guy wants us to come to the dealer, sign everything, pay for a car we're not driving away with, all by "month end" -- just so it is in their stats and numbers to help out their allotment for next month.

Needless to say, I was rather surprised that they would dream of asking their customers to sign for a car that they weren't getting (although they promised to deliver it to us next week ). And insulted that they think us naive enough to fall for it.

WyattEarp

Tell that squirmy car salesman to **** off.

revstriker

I agree with Wyatt. Especially after what you've already gone through with them! What if something else on the car is different than what you requested? You would have greater leverage with them if the sale had not yet been "made".

Duffer

yes, the salesguy and tell his sales manager or the MB owner what this guy is doing. He should be terminated .. (where is Schwarzeneger when you need him?)

MB-BOB

Go Wyatt, Go!

No car for you = no $ for salesmonkey. End of discussion.

You have every reason to feel insulted.

MARK CUMMINS

Run... Dont Walk from that dealer!!!

Go find another dealer ...
Try the net lots of web sites that will help you and Give a Much better deal than RIP you off at a dealer that wants to have you sign for a unknown car PASS!!!!

galaxygrrl

Yes,

I think this was the sales guy being jerky, I would mention something to his boss. This is unprofessional. If I was his boss, I would want to know my employee was out of line.

I know there are some sales guys on this board, so correct me if I'm wrong, but the sale only counts on the dealership monthly total if the customer takes delivery. However, it does count on the sales guy's total if the cash is paid, but delievery does not occur.

In any case, the best word to describe his behavior is tacky.

viper

Find another dealer. Fast.

SFC320

The sales guy called again today....he still has no official date on the delivery, but thinks it will arrive some time next week.

If I come in and "finalize the paperwork" for the car this Saturday, he will take an additional $500 off the price and throw in the Command CD's.

It's tempting, but I am still worried about what kind of recourse I would have if something is wrong w/ the car when I take delivery.

revstriker

I'd rather pay the $500 and make sure I'm getting what I want. Smells fishy to me.

MARK CUMMINS

I would STILL PASS..............Stay Far Away from that Dealer!
As they are Not the Only MERCEDES Dealer around
Go find another Dealer that will work for you,find the correct car and No stories and they will match the same price also without the Games!Just my .02

MB-BOB

I agree with the others. The dealer should be working for you... as it is now, seems like the dealer wants you to work for them. Not good. You definitely want to see the car before you plop down your money. Even a Mercedes. If you pay upfront, you lose any sense of control... and you'll have to beg to get your deposit back, and these dealers love to see customers beg and drool.

I know you're without a car, and it's difficult not to be in a hurry, but these dealers wait/pray for customers in a hurry... It's a signal for them to steal, IMO.

Sorry about the mess-up. We're thinking positive thoughts for you. Let us know what transpires.

Nola

Play his own game. Agree to show up on Saturday but don't say anything specific about the deal, and then pressure him for more discounts/freebies to make you feel confortable. He'll have the pressure of of not meeting his hidden agenda at the last minute. If he doesn't give in, simply walk away.

Just my opinion, if you're willing to get nasty and walk away.

DrMike

Hmmm...so the salesperson wants the money without delivering the car. Would he be willing to give you a car and wait a while for the money?

E_Corleone

I waited till the last day of the month to buy mine and got a hell of a deal. In my opinion, its the best way to get a car. The salespeople ALWAYS want to push them out at months end and will most likely offer great incentives and discounts if you play it right. It takes a combination of good research, hardballing and a little luck to get a great deal on a car, but its very possible if you put the time into it.

Fuzzo

well said.... i would speak to his manager and ask him what sort of compensation you will get if the car doesn't arrive on time.. will he pay for your rental car or somethign like that?

Buellwinkle

Don't know if this will help but MB of Laguna Niguel had at least 15 new 2002 C-Coupes out front and probably as many in the back. They were selling them for $2,500 off this week and maybe you can even do better than that.

If you need a name ask for Tuvan or Mark Hoye, they're part of their internet sales group.

Buellwinkle

Sorry, I didn't realize that you are getting a C320. Those are discounted much deeper than $2,500 and they have way more of those.