stay away from mercedes of tampa bay

I've also had some recent experience with my MB dealer that taught me that the MB name means jiggity jack shat. The MB dealer reputation of class, integrity, and customer service is just an illusion, except for the few rare ones... mine doesn't happen to be one of those.
Sorry to hear about your loss and generally shatty experience.

I would put it in writing to the Dealership Manager and tell him if you don't get a satisfactory response you will follow up with a letter of complaint to MB.
I guess I got problems with M-B dealers all across the USA from West to East. 

