big problem with my C



Replies that involve various features that may or may not apply to a given market are useless if we don't know where you are!
On the original question, ask the dealer to check for a TSB on the ignition switch - I think there's one out there. It may or may not be your problem, but a place to start.
... to add to this, she got a follow up survey about her call to MB roadside and she gave them all 1's (out of 5's) and had a long discussion to see if it were true and sure enough, they confirmed on the phone that "Regardless of warranty, towing is not free". I'm sorry, but if my car breaks because of something covered under warranty, I expect a tow. And a donut. Period.
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In her defense, she rarely drives the C, and we have Keyless Go, so it's always something new when she uses it.
Anyway KuiDaCroat22 I hope you get yours sorted out.
Last edited by marakbai; Jun 30, 2008 at 02:05 PM.
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... to add to this, she got a follow up survey about her call to MB roadside and she gave them all 1's (out of 5's) and had a long discussion to see if it were true and sure enough, they confirmed on the phone that "Regardless of warranty, towing is not free". I'm sorry, but if my car breaks because of something covered under warranty, I expect a tow. And a donut. Period.
Still not pleased.
If they really don't provide free towing, it's just going to be one more additional reason why my wife and I have become disillusioned with this car and the Merceds brand. We were conquest buyers from BMW/Audi and so far neither of us have had had any reason to be impressed.
Audi: more car for the money, same service (MB and Audi dealerships in my area are owned by the same parent).
BMW: great lease deals both in MF and free service; local dealer service is horrendous, styling on all models is pretty wack (subjective).
MB: impressions so far: corners cut while paying a premium for pointed star (no memory seats, squeeling vibrating mirrors, squeeling sunroof, blue smoke at startup, no child locks) and a service dept that refuses to be pro-active about investigating issues.
... to add to this, she got a follow up survey about her call to MB roadside and she gave them all 1's (out of 5's) and had a long discussion to see if it were true and sure enough, they confirmed on the phone that "Regardless of warranty, towing is not free". I'm sorry, but if my car breaks because of something covered under warranty, I expect a tow. And a donut. Period.




P.S- Mercedes Benz of Anaheim has excellent customer service and a great service center as do probably most mercedes dealerships



/unless it is somthing to do with the power chip that i see you have listed on the mods
