Windshield warranty
Thread Starter
Member
Joined: Jan 2009
Posts: 238
Likes: 2
From: Montreal, Canada
2011 E550 Coupe
Windshield warranty
My car is less than a year old and the windshield cracked on the passenger side. The crack started from the edge, there was no impact. It did this overnight in the cold. I know my insurance would cover it however I do not feel this should be claimed on my insurance. Anyone have any experience with this.
MBWorld Fanatic!
Joined: Jan 2009
Posts: 5,113
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From: Southwest USA
Another round of ICE
I do not have experience with this issue, but I would immediately take photos and arrange an appointment with the Service Manager, and/or MB Tech rep for his next visit to that dealer. Even if they do not replace the glass now, in the unlikely case there is any chance of a structural issue with your car, you want this on record in case a replacement windshield does the same thing at the same location.
Last edited by Sportstick; Jan 11, 2010 at 01:58 PM.
MBWorld Fanatic!
Joined: Dec 2006
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
It is very likely that there has been a previous impact, a rock chip or something. These cracks very often do not appear immediately but the stress from cold and specifically when heater is used after starting the car make the crack appear.
But as suggested above, you can have an expert look at it. If it was from a previous impact, it would likely be visible even after the crack already appeared.
But as suggested above, you can have an expert look at it. If it was from a previous impact, it would likely be visible even after the crack already appeared.
Senior Member
Joined: Oct 2005
Posts: 387
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From: East Bay, CA
MB w204 C300 Sport, Audi B7 A4 2.0TQ, Porsche Cayman 981
Definitely bring it in to the dealer for a warranty inspection. They will look for any chips along the crack line - and if they dont find any, it should be replaced under warranty. If they do...you'll have to go out of your own pockets to get it replaced.
