MB2015C300

Can someone explain to me why a visibly cracked, not cut, driver side leather seat for an MB 2015 C300 with 15000 miles only is not covered under warranty
i have a feeling it a dealer decision not the factory?

thanks for your help and advice!

Tschuss_Bill

It never hurts to call the customer service number and appeal. To be snide, they may not cover knowing that you have a fat wallet in your back pocket that cause the cracking.

jmkarski

GLK 350 2013 eighty thousand miles - front driver bottom seat ripping in the seem. I have never seen something like that in japanese or other brand cars. My original 300E 1989 - 300 thousand miles - no issues with upholstery. Dealer offered to replace part for labour cost $340.00. I see many complaints on this forum with quality of MB upholstery Are we going to give up on quality just to drive MECEDES??????????

Tschuss_Bill

Hard to disagree. That said, if you're a do-it-your-selfer, see if they'll comp the new part to you and install it yourself. Having done this myself on my w211 drivers seat a few years ago, the dealer offer is not bad. I also took the opportunity to get a new seat cushion.

Sentosa

Just came back from Hawaii where I had these delivered to my Hotel shipped from China. They wouldn't ship to Australia. The fit is good and they are a cheap alternative to getting the OEM bottom cushion which I may get before I sell. The color is not a great match, but I got two so it doesn't look too out of place. I doubt if too many people would notice the difference. I would recommend getting these sooner rather than later to protect the bottom cushions since we are having so much trouble with the bottoms.

Jack McCarty

I’ve been reviewing over 5 years of E Class owners’ disappointments in the inferior vinyl seating material in this forum.

Mercedes calls it MB-Tex or ARTICO.
I call it Crap.

I had the top upholstery shop in San Francisco
repair my seam split drivers seat (2011 E350 212 Wagon) with a factory replacement @ $500 cost & then spent $600 for Sheepskin covers to protect the driver & passenger seats.

I speculate that the knee airbags under the dash
have changed the seat angle, as getting in & out of this Wagon causes one to squirm across the bottom cushions, adding to the strain on this inferior vinyl.

I’ve owned 5 E’s over 25 years, all with leather
interiors, all looking perfect after YEARS of usage.
Granted, I had Detailing done every year with
leather cleaning & conditioning by my local MB
Detailer.

I have that Detailer searching for a like-color
beige leather interior from a salvage E350 to take out the lousy vinyl & put in genuine leather!