C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI

Do I need to go to the same dealership where I purchased my Pre-Paid Maintenance plan

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Old May 31, 2015 | 02:13 PM
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kacper's Avatar
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From: New Jersey
2015 Mercedes Benz C300
Do I need to go to the same dealership where I purchased my Pre-Paid Maintenance plan

Do I need to go to the same dealership where I purchased my Pre-Paid Mercedes Benz Maintenance plan or can I go to a different dealer? Also, do i need to show them proof that I purchased it or will they find it out by running my VIN?

My local dealership does not offer loner cars, unless you purchased the car from them. But the dealer that is only a few miles farther does offer them to any customer when doing service.
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Old May 31, 2015 | 02:59 PM
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DapperStyle's Avatar
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From: NYC
2014 C300
Originally Posted by kacper
Do I need to go to the same dealership where I purchased my Pre-Paid Mercedes Benz Maintenance plan or can I go to a different dealer? Also, do i need to show them proof that I purchased it or will they find it out by running my VIN?

My local dealership does not offer loner cars, unless you purchased the car from them. But the dealer that is only a few miles farther does offer them to any customer when doing service.
You can use any MB official service center it doesn't have to be from the dealership you purchased the car UNLESS it is a dealership 3rd party warranty.
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Old Jun 1, 2015 | 09:52 AM
  #3  
FknBoss's Avatar
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From: South East PA
W204 C300 4Matic - R170 SLK230 Kompressor
The PPM is usually thru Mercedes so you can use it at any dealer.
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Old Jun 1, 2015 | 11:03 AM
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From: Santa Clara, CA
2013 C250 Sport P1
Nope, I bought mine C from one dealer in San Jose, and my PPM through one of their competitors.
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