Dead Instrument Cluster... - MBWorld.org Forums

Nov 2, 2015 | 05:28 PM

bigairart414

Thread Starter

Junior Member

Joined: Sep 2007

Posts: 44

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2003 C230 Kompressor Coupe

Dead Instrument Cluster...

Currently have 2013 C350, searched the forum as well as the web and couldnt find any real answers. I went to start my car after 5 days of not driving and the car started just fine, but the lcd screen along with the speedometer, tach, fuel and temp gauge do not work at all. Also when no indication of turn signals working either. ( Outside check does confirm that they still work) Any thoughts? Still under warranty and have a deal with the stealership wednesday but rather resolve it on my own. thank you for the help!

Nov 2, 2015 | 05:47 PM

Skyline45

Senior Member

Joined: May 2014

Posts: 314

Likes: 15

2016 GLE450 AMG Coupe

Quote:

Originally Posted by bigairart414

Nah, dude I have no idea. But if the car is still under warranty just take it and have the stealership fix it. Better they mess something up, and have to fix it again than you attempt to fix it only to void your warranty in the process.

Nov 2, 2015 | 05:57 PM

bigairart414

Thread Starter

Junior Member

Joined: Sep 2007

Posts: 44

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2003 C230 Kompressor Coupe

Yea, Ill probably end up doing that. They said they will check it out for 145 and hour if its not under warranty, seems like this should be covered? :/

Nov 2, 2015 | 06:31 PM

Skyline45

Senior Member

Joined: May 2014

Posts: 314

Likes: 15

2016 GLE450 AMG Coupe

Quote:

Originally Posted by bigairart414

Yea, Ill probably end up doing that. They said they will check it out for 145 and hour if its not under warranty, seems like this should be covered? :/

Yes, if the issue that is reported is under warranty then the troubleshooting for said issue should also be covered under warranty. If they're already giving you flak, I would start looking around for better MB stealerships that has a better record with customer service.

I would then report that MB franchise to MB America Corporate for non-compliance of a manufacture warranty. Only if you want to see them burn though lol

EDIT: Here's the link for MBusa contact

http://mercedes-benz.custhelp.com/ap...SnlBSVB3QW0%3D

Last edited by Skyline45; Nov 2, 2015 at 06:33 PM.

Nov 2, 2015 | 06:45 PM

Dave788

Newbie

Joined: May 2015

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2014 Mercedes-Benz c300 4matic

May be a blown fuse, but fuses don't usually blow for no good reason. I agree with the others that the dealership should look at it. I can't think of a reason it wouldn't be covered.

Nov 29, 2015 | 08:41 PM

johnhef

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Joined: Feb 2010

Posts: 263

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From: Frederick MD

83 500SEC, 87 300D, 02 C32(x2), 02 C320T (x2), 03 C320T4, 03 C320T, 03 E55, 05 E320CDI, 06 E320CDI

fwiw I had an 08 C300 in with a similar issue. only difference was occasionally the backlight would work but cluster lcd and all gauges were dead. power and ground to cluster were good, and no communication with it was possible. replacing the cluster resolved the issue.