Bad experience with 2015 C300
#1
Bad experience with 2015 C300
I bought a 2015 C300 in May 2015 in Chicago. So far the car is really below my expectations for a MB.
1. In 2015, November, the leather seat cover of the front passages seat was showing oily stain and it cannot be wiped by myself. And the computer on the car was totally freezed,the touch pad, the buttons, the agility selection button were not responding at all. After I parked the car and restart it. The computer works again. I have to bring the car to the dealer and get the seat cover replaced and a software update.
2. In 2016, February, the touchpad was not functioning. So I bring the car to the dealer and performed service A. The problem for the touchpad was loose connection as the dealer told me. But the service A was supposed to cover the Windshield wriper replacement. The Windshield wiper was making noise before my visit. I didn't mention the problem but it is supposed to be fixed if the wiper is inspected. But after the service it was still not fixed. I have to pay a second visit which is time and money consuming even with the loner.
3. In 2016, April, when I start the car, it shows power steering malfunctioning. The steering wheel cannot be moved at all. The car is disable at that time. I called MBrace, there is no immediate help since that's a Sunday. And it is ruining all my plan and my work schedule. I searched online and there are so may posts on this issue. I followed and restart the car after 10 mins. The issue is gone.
I am not saying I regret buying the car. I am really concerned about my safety. What if the power steering malfunction happened during my driving?
I expect a higher quality and safe car from MB, that's why I spend money on it. But the car I got is far from satisfaction.
1. In 2015, November, the leather seat cover of the front passages seat was showing oily stain and it cannot be wiped by myself. And the computer on the car was totally freezed,the touch pad, the buttons, the agility selection button were not responding at all. After I parked the car and restart it. The computer works again. I have to bring the car to the dealer and get the seat cover replaced and a software update.
2. In 2016, February, the touchpad was not functioning. So I bring the car to the dealer and performed service A. The problem for the touchpad was loose connection as the dealer told me. But the service A was supposed to cover the Windshield wriper replacement. The Windshield wiper was making noise before my visit. I didn't mention the problem but it is supposed to be fixed if the wiper is inspected. But after the service it was still not fixed. I have to pay a second visit which is time and money consuming even with the loner.
3. In 2016, April, when I start the car, it shows power steering malfunctioning. The steering wheel cannot be moved at all. The car is disable at that time. I called MBrace, there is no immediate help since that's a Sunday. And it is ruining all my plan and my work schedule. I searched online and there are so may posts on this issue. I followed and restart the car after 10 mins. The issue is gone.
I am not saying I regret buying the car. I am really concerned about my safety. What if the power steering malfunction happened during my driving?
I expect a higher quality and safe car from MB, that's why I spend money on it. But the car I got is far from satisfaction.
#2
Either the wrong forum or you're showing love for the previous model?
While there are many nice things about the newer generation I much prefer the W204. The 2015 is the first model year in that generation so there could be some kinks.
While there are many nice things about the newer generation I much prefer the W204. The 2015 is the first model year in that generation so there could be some kinks.
#5
Mercedes seems to have a hard time with wiper blades. I'm in a new CLA loaner now. It has less than 1000 miles on the odometer and the wiper blades squeak and chatter really bad.
Just getting a replacement pair for my car that work can be a challenge.
Just getting a replacement pair for my car that work can be a challenge.
#6
Yeah, mine is even worse. It is hitting the edge of the windshield when the wiper moves. The dealer told me it is not aligned to the original position and they have to calibrate it. Probably the tough winter in Chicago just make it worse.
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