C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI

Easy Entry/Exit Not working !

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Old 05-15-2016, 06:32 AM
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C 300
Exclamation Easy Entry/Exit Not working !

On my C300 - 2014 model Easy Entry/Exit Not working with an unidentified reasons.

1- The steering wheel is moving in all directions manually and by memory
2- The driver seat is moving in all directions manually and by memory
3- the Convenient setting on the cluster is stuck on Enabled and can't be disabled.

The only thing I tried till now is doing a DTC diagnosis and it gives the following lines

1- DTC Code 9EAF97 / Stored&Current / Easy entry/exit has a malfunction. The system function is restricted

2- Fault 01/ ESA "Driver" - Electric seat adjustment "Driver".

Any idea what does this mean
Old 05-15-2016, 10:38 AM
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2013 C250 Sport
Did it ever work? I have a feeling the dealer would have a hard time diagnosing this one but at least you should have a warranty.
Old 05-15-2016, 11:42 AM
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Recently in an accident? Some models deactivate the feature and set that code if an impact was detected. It then will need coded back active at the dealership.
Old 05-17-2016, 03:59 PM
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Originally Posted by Rocman8
Recently in an accident? Some models deactivate the feature and set that code if an impact was detected. It then will need coded back active at the dealership.
Yes, the car was hit from the front which deployed the steering wheel Airbag, Now everything fixed, however this feature is no longer working.
Old 05-17-2016, 04:36 PM
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Yeah, I just told you it has to be coded back active again at a dealership after an accident.
Old 05-17-2016, 04:48 PM
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Originally Posted by Rocman8
Yeah, I just told you it has to be coded back active again at a dealership after an accident.
Thats great, i will have it coded tomorrow . Thank you for help

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