Anyone called and successfully performed 2017010002 Recall (
Thread Starter
Member
Joined: Feb 2010
Posts: 86
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From: San Francisco
2005 E320 Base
Anyone called and successfully performed 2017010002 Recall (
Anyone successfully called the dealership, and was able to perform the Takata airbag recall yet? Just curious.
I just noticed this Open Recall on my "myCARFAX" app few weeks ago (the recall#, according to this app, is 2017010002). I called two local MB dealers (SF Bay area) right away, and both of them told me that I have to wait for an "official" letter from MB before I can call in to schedule for an service appointment to perform this recall.
I google'd about this recall and found this:
https://www.mbusa.com/vcm/MB/Digital...2016020003.pdf
and this:
http://www.nbcnews.com/news/us-news/...ta-air-n514946
Compare to Honda, which replaced my Takata airbag promptly, I have to say that I'm really disappointed with MB.
I just noticed this Open Recall on my "myCARFAX" app few weeks ago (the recall#, according to this app, is 2017010002). I called two local MB dealers (SF Bay area) right away, and both of them told me that I have to wait for an "official" letter from MB before I can call in to schedule for an service appointment to perform this recall.
I google'd about this recall and found this:
https://www.mbusa.com/vcm/MB/Digital...2016020003.pdf
and this:
http://www.nbcnews.com/news/us-news/...ta-air-n514946
Compare to Honda, which replaced my Takata airbag promptly, I have to say that I'm really disappointed with MB.
Last edited by chuang; Mar 3, 2017 at 02:52 AM.
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2010 C300 4MATIC........ 2011 C63 AMG.............. 2015 CLS400 4MATIC.....
No damage to anyone yet from the Mercedes models. Honda was high risk. Also the south where it is hotter (US) will get them quicker. Either way we have to wait like they said.
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2016 S550
Nope. I'm in Sacramento and have to wait too.
My BMW friends have had theirs replaced already--so did Acura. Some even got a loaner car for a month waiting for parts.
Members on this board say it's perfectly fine since there's no incident yet lol
But I agree with you, manufacturer that boasts about safety yet not taking things as serious as other manufacturers--especially their competition.
My BMW friends have had theirs replaced already--so did Acura. Some even got a loaner car for a month waiting for parts.
Members on this board say it's perfectly fine since there's no incident yet lol
But I agree with you, manufacturer that boasts about safety yet not taking things as serious as other manufacturers--especially their competition.
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2019 G70 6MT & 2022 Ford Maverick XL
I don't think it's a fair assessment to say Mercedes is not taking it "seriously". This has all been voluntary on their part, no injuries due to these inflators. Honda has about a dozen deaths on their hands.
Mercedes is working on it, but it is time intensive. If they were killing people like Honda/Acura, I'm sure they'd be putting people in loaners.
Mercedes is working on it, but it is time intensive. If they were killing people like Honda/Acura, I'm sure they'd be putting people in loaners.
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2011 C300 4MATIC
There is a manufacturing supply constraint on these replacement airbags. Takata has to continue to make airbags for many new cars, while still needing to meet a world-wide demand for these recalled airbags. There is a large volume of high-risk, humid areas that will get them first. Mercedes has to wait in Takata.
Thread Starter
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Joined: Feb 2010
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From: San Francisco
2005 E320 Base
It's been almost an year now but I'm still waiting. Is that the same with everyone else on this board (to wait for Mercedes' 2nd letter to perform airbag replacement for 2017010002 Recall)? Thanks!
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C300, ML350
I am also waiting and according to the website parts will not be available in my area till June 2018
You can check the current Takata Replacement Airbag availability by the link below: (select your state, model year, model)
https://www.mbusa.com/mercedes/recall
You can check the current Takata Replacement Airbag availability by the link below: (select your state, model year, model)
https://www.mbusa.com/mercedes/recall
Last edited by c3002008; Dec 26, 2017 at 07:47 PM.
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From: Bay Area, CA
2011 C300 Sport, P1, MM, Wood, Heated FS, DIY rearview camera.
I received the third notice in today's mail.
Notice says "...Your vehicle is part of Priority Group 4, with replacement parts expected to be available by March 31, 2018. NHTSA recently granted an extension for Priority Group 4 vehicles to enable MBUSA to develop sufficient final remedy parts to complete your airbag inflator replacement".
I hope parts WILL be ready in three months.
Notice says "...Your vehicle is part of Priority Group 4, with replacement parts expected to be available by March 31, 2018. NHTSA recently granted an extension for Priority Group 4 vehicles to enable MBUSA to develop sufficient final remedy parts to complete your airbag inflator replacement".
I hope parts WILL be ready in three months.
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From: Sacramento, CA
2018 GLC300 4Matic; 2008 ML550 4Matic; 2004 C320
I received the third notice in today's mail.
Notice says "...Your vehicle is part of Priority Group 4, with replacement parts expected to be available by March 31, 2018. NHTSA recently granted an extension for Priority Group 4 vehicles to enable MBUSA to develop sufficient final remedy parts to complete your airbag inflator replacement".
I hope parts WILL be ready in three months.
Notice says "...Your vehicle is part of Priority Group 4, with replacement parts expected to be available by March 31, 2018. NHTSA recently granted an extension for Priority Group 4 vehicles to enable MBUSA to develop sufficient final remedy parts to complete your airbag inflator replacement".
I hope parts WILL be ready in three months.
Thread Starter
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Joined: Feb 2010
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From: San Francisco
2005 E320 Base
There is a class action going on with BMW, Honda, Mazda, Nissan, Subaru, and Toyota with the Takata Airbag, see:
https://www.autoairbagsettlement.com/en
I got mine airbag replaced by Honda fairly quickly (like within a month or so), so I'm not going to participate with this class action against Honda.
I'm really surprised that Mercedes was not included in this Takata Airbag Products Liability Litigation (does MB just have a really good legal team or what?), given that it has been almost a year now after we received the initial recall mail, and there is no ETA when my 2012 Mercedes C250's airbag can be replaced. What a shame with Mercedes...
BTW, I just checked again, and it looks like the earliest we can get that airbag replaced is December 2018 for California. WOW!
https://www.autoairbagsettlement.com/en
I got mine airbag replaced by Honda fairly quickly (like within a month or so), so I'm not going to participate with this class action against Honda.
I'm really surprised that Mercedes was not included in this Takata Airbag Products Liability Litigation (does MB just have a really good legal team or what?), given that it has been almost a year now after we received the initial recall mail, and there is no ETA when my 2012 Mercedes C250's airbag can be replaced. What a shame with Mercedes...
BTW, I just checked again, and it looks like the earliest we can get that airbag replaced is December 2018 for California. WOW!
Last edited by chuang; Dec 27, 2017 at 02:45 AM.
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From: Seattle
2016 C300 4MATIC
I was told the Mercedes fix was not necessarily a replacement of the airbag. The potential for problems has to do with making sure a particular ground wire was adequately grounded. The dealership implied they may check the ground wire, or they may simply come up with a replacement ground wire altogether.
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'11 E350 4Matic Sport
I received the same letter for my '09 - (Atlanta, GA here). Looking forward to have a fresh airbag/steering pad, my radio/phone and trip buttons are starting to chip and look like they are on the verge of the dreaded full peel. Based on this Zone 1 thorough 3 should be having their replacements start very shortly if they have not already started.
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'11 E350 4Matic Sport
I was told the Mercedes fix was not necessarily a replacement of the airbag. The potential for problems has to do with making sure a particular ground wire was adequately grounded. The dealership implied they may check the ground wire, or they may simply come up with a replacement ground wire altogether.
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2018 GLC300 4Matic; 2008 ML550 4Matic; 2004 C320
That is at least how BMW did it when the recall was performed on our 3 series at the time.
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'11 E350 4Matic Sport
Hard to explain but BMW the controls are on the wheel spokes and they have a airbag pad centered so they just get a new middle part minus the steering wheel mounted controls, the W204 buttons are built into the airbag assembly on both sport and luxury.
Last edited by pezzy669; Jan 4, 2018 at 11:07 PM.
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2018 GLC300 4Matic; 2008 ML550 4Matic; 2004 C320
Friend with '04 and '09 3 Series had the whole assembly replaced (not the steering wheel), doubt they trust parts changers to change out an inflator and are just replacing the entire assembly. Seems they would want to avoid it being placed upside down or sideways or just wrong in general. In our cars the assembly just happens to include the steering wheel buttons.
Hard to explain but BMW the controls are on the wheel spokes and they have a airbag pad centered so they just get a new middle part minus the steering wheel mounted controls, the W204 buttons are built into the airbag assembly on both sport and luxury.
Hard to explain but BMW the controls are on the wheel spokes and they have a airbag pad centered so they just get a new middle part minus the steering wheel mounted controls, the W204 buttons are built into the airbag assembly on both sport and luxury.
