simonkim212

Hi folks.


I recently purchased a bootlegged copy of the 2016/2017 NTG4 DVD Map Update to load onto my 2009 C300 COMAND navigation system. I got 2 DVD discs but the person who sold me the software failed to include the installation instructions.


I thought it would be simple where you just insert the first and second map DVDs into the CD/DVD player and let them run by themselves but unfortunately it didn't do anything.


I looked on Youtube to see if there are any DIY videos and I wasn't able to find any. Do any of you guys have any information on how to install the updates?


Thanks!

C300CA

I have 2016 DVDs and assume the install is the same as 2017. Dealer installed it for me so I don't know how. Hope my scanned pdf is clear enough.

B737

i purchased my discs from mapmap60 on ebay. north america 2017 CDs were about $20. you just stick in CD one, while the truck is in accessory, it will start the update process. leave it alone, it will ask for CD 2 around 96% and finish. thats all. it will take about 2 hours and you should have the vehicle on a charger while this is happening.

superangrypenguin

Wait, can we still do this manually? My dealership have said that they can't do this without some magical shrooms....UHH, I mean, code from MB Corporate.

lotus49

You appear to be more fortunate in the US than Europe.

All I can find on eBay is genuine disks costing > £200.

simonkim212

Update: So the first disc was accepted by the COMAND system and it asked for the second disc to be inserted when disc one reached 96% (you were totally right). The problem I am now encountering is the COMAND system will not feed and accept disc two for some reason. The system will not allow me to select different menus and the disc feeder remains shut. Do I have to somehow forcibly remove the first disc or is there a trick to feed in the second disc?

B737

do not panic. the same thing happened to me on one of the two trucks i updated. even if you power cycle the truck you wont ruin anything, although i wouldnt recommended doing that.

just continue to try combinations of ejecting, go to different modes, with the selector, try selecting insert CD, continue to try every combination of the CD sub menu, the head unit eject button, and the CD load (when all the empty discs appear on the display).

I was really stuck on my friends 2009 GLK but it eventually allowed us to insert the 2nd disc. my GLK was more compliant but i had to get it to the menu where it shows the CDs on the screen first.

requiem2es

When the unit is asking for the second disc, all you have to do is to use the knob wheel in order to move around into other menus (e.g. Radio, Telephone, System). The navigator unit wont respond to the eject button until moving to Radio or System and for this only the knob can be used. Then is only needed to eject the first disc and insert the second one. When the message "insert the second disc" still appears in the screen, just click with the knob wheel to make the navigator unit search for the new disc inserted. Then the upgrade will continue.

Robert L

Hi mate do you still have the DVD disc I need one to update my unit

C300CA

Yes I still have year 2016 that dealer installed for me, I also found I have a set of year 2017 disks, don't remember where and why I got that year version.
Are you in Australia? My disks are for North America (US and Canada).

If you need the disk, how do I send it to you?