Average length of service time?
#1
MBWorld Fanatic!
Thread Starter
Average length of service time?
Have any of you guys had issues with exceedingly long service times at the dealerships? I've had my car in for 8 days already for a high pressure fuel pump.
I've racked up more than 3 months of shop time over the past two years.
I've racked up more than 3 months of shop time over the past two years.
#2
MBWorld Fanatic!
Depends on few things:
1. Parts availability
2. How busy the service center is.
As long as you have a rental car that is not a hyundai I would not worry about it. I would take a very long drive with the rental if I where you and rack up the miles. Also you might ask MB corporate to extend your payment terms if the car is in the shop for a very long time as you are not enjoying the car that you are paying for.
1. Parts availability
2. How busy the service center is.
As long as you have a rental car that is not a hyundai I would not worry about it. I would take a very long drive with the rental if I where you and rack up the miles. Also you might ask MB corporate to extend your payment terms if the car is in the shop for a very long time as you are not enjoying the car that you are paying for.
#3
MBWorld Fanatic!
Thread Starter
I always get a C300 on loan. I had a CLA and GLA in the past but brought both of them back after a few days to get the C300. First world problems.
What has me worried this time is I'm just out of warranty and I'm waiting to see if they'll cover the work. But I've had a free loaner car for 8 days.
I'm thinking of trading my car in for something bigger like a BMW X5 or Mercedes ML or GLE. But the crazy services I've had are making me think twice about another Mercedes. Although a BMW may be just as bad, lol.
What has me worried this time is I'm just out of warranty and I'm waiting to see if they'll cover the work. But I've had a free loaner car for 8 days.
I'm thinking of trading my car in for something bigger like a BMW X5 or Mercedes ML or GLE. But the crazy services I've had are making me think twice about another Mercedes. Although a BMW may be just as bad, lol.
#4
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Join Date: Aug 2013
Location: Toronto, ON
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2012 C300 Sport 4MATIC (current) 2006 C280 Elegance 4MATIC (sold)
I always get a C300 on loan. I had a CLA and GLA in the past but brought both of them back after a few days to get the C300. First world problems.
What has me worried this time is I'm just out of warranty and I'm waiting to see if they'll cover the work. But I've had a free loaner car for 8 days.
I'm thinking of trading my car in for something bigger like a BMW X5 or Mercedes ML or GLE. But the crazy services I've had are making me think twice about another Mercedes. Although a BMW may be just as bad, lol.
What has me worried this time is I'm just out of warranty and I'm waiting to see if they'll cover the work. But I've had a free loaner car for 8 days.
I'm thinking of trading my car in for something bigger like a BMW X5 or Mercedes ML or GLE. But the crazy services I've had are making me think twice about another Mercedes. Although a BMW may be just as bad, lol.
Not anything but I don't know why people get so hung up on a rental car. IDC if they give me a Hyundai or some cheap econo box. As long as it has 4 wheels, heat and/or AC I'm good. With that being said for that 3 week wait they gave me a recently traded W212 E350 to drive around even after I told them I'm not picky about what I get.
#5
MBWorld Fanatic!
Some service is quick on Mercedes but I have had a few things go 3-4 days in order to get parts and that is with Mercedes parts in the same metro area. I have owned BMWs. They were no different. Got loaner cars in either case whether car was in warranty or out of warranty.
#6
MBWorld Fanatic!
Worst is overnight, max. (1 night)
#7
MBWorld Fanatic!
Thread Starter
Not anything but I don't know why people get so hung up on a rental car. IDC if they give me a Hyundai or some cheap econo box. As long as it has 4 wheels, heat and/or AC I'm good. With that being said for that 3 week wait they gave me a recently traded W212 E350 to drive around even after I told them I'm not picky about what I get.
With a different car I had to rent a Yaris while it was getting repaired. It was fire engine red. I figured I'd sneak into work with it but somehow the entire office saw me pull in. Coworkers and friends kept cracking up about it.
But in truth it wasn't a bad car. It was fairly well optioned. I liked it better than the CLA and GLA.
Hyundais are actually nice-ish cars. The Sonatas are similar to a C-Class. The Mercedes dealer put me in one when I had to leave the county.
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#8
Super Member
Recent B Service/Comp new MB wiper offer redemption got me a loaner (new CLA 4-door) with a 2.0 liter 4-cyl.
Dealer has 3 locations in/around our state capital.
Clean, honest, decent folks. Low personnel turnover.............
Ab-so-lutely no complaints.
ez
C250 Coupe (Iridium)
Dealer has 3 locations in/around our state capital.
Clean, honest, decent folks. Low personnel turnover.............
Ab-so-lutely no complaints.
ez
C250 Coupe (Iridium)
#9
MBWorld Fanatic!
Thanks a lot everyone for your service experiences. I think I'm going to aim for a 2012 C300 Sport 4matic with the trusted M272 engine.
Godspeed!
#10
MBWorld Fanatic!
Thread Starter
Here is a funny twist. Someone filed an accident claim against me while my car was at the dealership. The car, plates and everything seem to match but luckily my car has an alibi.
The location where it happened was also 3 hours away. So the odometer reading along with the service records are helping out.
The location where it happened was also 3 hours away. So the odometer reading along with the service records are helping out.