C-Class (W204) 2008 - 2014: C180K, C200K, C230, C280, C300, C350, C200CDI, C220CDI, C320CDI

Rear ended...

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Old Dec 11, 2018 | 07:00 PM
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Blue'03SVT's Avatar
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Mercedes GLK
Rear ended...

The one month new to me 2014 C300 was rear ended Sunday by an elderly lady in a Lexus. Insurance determined it was her fault. I should have an estimate by her company tomorrow, who already told me they won't pay for OEM parts. I obviously told them that was the wrong answer, and that it would be fixed by the MB dealership. I also mentioned diminished value to follow... Rental is being covered by her company tomorrow as well. Anything else I should be considering in the next couple days?

Initial damage I can tell is rear bumper cover busted and possible exhaust damage. Interior headliner, drivers lower seat, and a little of the dash was covered in Coke Zero, because I had just opened it. Except a sore lower back, which checked out as ok (I had surgery last March), no medical issues.

Not looking to cheat or anything, just interested in making my vehicle like it was before the accident.

Last edited by Blue'03SVT; Dec 11, 2018 at 07:11 PM.
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Old Dec 11, 2018 | 10:59 PM
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From: London ON Canada
2012 C300 4Matic Sport Sedan
At least your okay for now but will see how you feel in the coming weeks. That sucks any pics? And check your insurance policy they will not put new parts on unless you pay for that, that's at least how it works in Canada. It's a ****ty situation.. It happened to me 2 years ago more damage than it looked and more damage to me than the car.
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Old Dec 12, 2018 | 09:20 AM
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Mercedes GLK
I'll hold of on settling the medical portion of my claim for sure.
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Old Dec 12, 2018 | 04:49 PM
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2010 C300 4MATIC........ 2011 C63 AMG.............. 2015 CLS400 4MATIC.....
You should be able to get oem parts. Everything else seems solid.
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Old Dec 13, 2018 | 11:28 AM
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2020 Mercedes E450 Wagon
If it already has been determined to be the other party’s fault, why don’t you file a claim with your insurance. Then your insurance will go after the other insurance for the money and your rates won’t go up. You’re more likely to get the car fixed the way you want since your insurance would want to appease you more than the other party’s insurance. If the other party’s insurance has a policy for no new OEM parts, there will likely find a way to make your repairs cheaper.
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