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AUX greyed out after 10.25 android screen installed

Old Dec 21, 2018 | 06:30 PM
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Matthew Wood's Avatar
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C350 cdi
AUX greyed out after 10.25 android screen installed

Hi all, this is my first post. I recently installed a 10.25 inch screen from Chris at CKM. It's great but I'm having some issues. He's directed me to the manufacturer who have been good with my questions up until now. I have everything working including the oem comand showing on the new screen, apart from I can't now select AUX. It's completely disappeared from the audio menu. I went into the engineering screen and it shows as on but greyed out. Because I cannot select it, I have no sound from my android screen. The manufacturer is saying my car has the fault, but it was working before. PLEASE HELP!

Last edited by Matthew Wood; Dec 21, 2018 at 06:32 PM.
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Old Dec 22, 2018 | 03:47 AM
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2011 C300 4Matic Sport
Were you able to select AUX before installing the 10.25 screen? Do you have an audio port in the glove box?

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Old Dec 22, 2018 | 03:53 AM
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Originally Posted by Demvang
Were you able to select AUX before installing the 10.25 screen? Do you have an audio port in the glove box?

hi, I have an AMI port only, so several adapters for aux, usb etc. I was able to select aux which appeared after first installing the screen. I disconnected it to hide wires etc and after reconnecting aux no longer shows. In the engineering menu it is showing audio aux on, but greyed out to select. Hope this info helps.
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Old Dec 22, 2018 | 04:15 PM
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Originally Posted by Matthew Wood
hi, I have an AMI port only, so several adapters for aux, usb etc. I was able to select aux which appeared after first installing the screen. I disconnected it to hide wires etc and after reconnecting aux no longer shows. In the engineering menu it is showing audio aux on, but greyed out to select. Hope this info helps.
UPDATE
I have solved my issue. I went into the engineering screen and selected MOST to off. This activated the aux again and all is working perfectly
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