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Clunking in front suspension on 2011 C300

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Old Aug 15, 2019 | 01:07 PM
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2011 C300
Clunking in front suspension on 2011 C300

Hi guys, I have a really bad clunking sound coming from the front suspension when on rough roads and dips. It sounds a lot like a loose top mount on a strut assembly when the top mounting nut is loose. I have zapped the top mounting nuts with an impact just to see if they were loose and they didn't budge.

I have changed the end links out with brand new Mercedes OEM units. I have also checked all control arm bushings, ball joints, sway bar bushings, etc and everything looks good. No leaks or cracks, etc.
The upper front control arm bushings don't show any cracks or signs of wear. They do have a tiny bit of play when twisting but I'm talking millimeters.

The only thing left that I can think of would be the strut assembly. Has anyone else had the same issue and it turned out to be the strut assembly? Any other thoughts?

Thanks!
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Old Aug 15, 2019 | 07:06 PM
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2011 C300
Originally Posted by Plutoe
Put the car on a lift and bump the car -----where does the sound come from!
It actually doesn't make the sound as far as I can tell by manually bumping the car up and down.
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Old Aug 15, 2019 | 08:53 PM
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Mercedes w204 4matic sport
Suspension noise is hard to trouble shoot. I had a light clunk going over bumps slow, tested everything and all checked out good. I don’t think ball joints go bad too often with this suspension design, and the bushings are fairly easy to test. My guess went for the cheapest part first-endlinks. Lucky me that was it. If you properly tested the ball joints and bushings the next thing I would do are the strut mounts as that is the next most likely source. The bearing in it could be bad. Next would be replace the strut imo.
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Old Aug 15, 2019 | 09:11 PM
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2011 C300
Originally Posted by Just204
Suspension noise is hard to trouble shoot. I had a light clunk going over bumps slow, tested everything and all checked out good. I don’t think ball joints go bad too often with this suspension design, and the bushings are fairly easy to test. My guess went for the cheapest part first-endlinks. Lucky me that was it. If you properly tested the ball joints and bushings the next thing I would do are the strut mounts as that is the next most likely source. The bearing in it could be bad. Next would be replace the strut imo.
Thanks, and I agree. Suspension noises are a pain in the *** to diagnose.

I had the same mindset in replacing the easiest and cheapest part first with the end links. Didn't help my cause but at least they are now new.

My next thought is the struts/mounts since all bushings and ball joints appear to be fine.
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Old Aug 16, 2019 | 08:50 AM
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Mercedes w204 4matic sport
Originally Posted by Youllze
Thanks, and I agree. Suspension noises are a pain in the *** to diagnose.

I had the same mindset in replacing the easiest and cheapest part first with the end links. Didn't help my cause but at least they are now new.

My next thought is the struts/mounts since all bushings and ball joints appear to be fine.
Agreed. If you have a lot of miles though it might not be a bad idea to replace both at the same time since it’s the same amount of work. However, one thing I learned with my problem is the end links tested fine but they were causing the noise, so ball joints may seem fine but could be the problem though not as likely. Testing bushings is a lot easier to do. Depends on how bad it is.
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Old Aug 16, 2019 | 09:17 AM
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Originally Posted by Just204
Agreed. If you have a lot of miles though it might not be a bad idea to replace both at the same time since it’s the same amount of work. However, one thing I learned with my problem is the end links tested fine but they were causing the noise, so ball joints may seem fine but could be the problem though not as likely. Testing bushings is a lot easier to do. Depends on how bad it is.
I tested the ball joints by prying on the arms with the suspension unloaded. I didn't do it with the suspension loaded however. The boots on the ball joints look nearly new and they don't seem to have excessive play but who knows. I may buy the full strut assemblies with top hats and the front upper control arms and do it all at once. At least then nearly all of the front suspension will be new.
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Old Aug 16, 2019 | 10:27 AM
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Mercedes w204 4matic sport
Upper control arms? The w204 doesn’t have upper control arms. I hear people like bilistein shocks. I don’t know of companies that make complete strut assemblies for our car?
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Old Aug 16, 2019 | 04:14 PM
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Originally Posted by Just204
Upper control arms? The w204 doesn’t have upper control arms. I hear people like bilistein shocks. I don’t know of companies that make complete strut assemblies for our car?
What I mean by upper is the top one of the two lowers haha. I saw some decent prices on Bilstein but I would need to buy the top mount and bearing separate. There are a couple companies that sell complete assemblies but I've never heard of the manufacturers. I think I might buy those just to see if the noise stops. Then once those go bad get some Bilsteins.
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Old Aug 16, 2019 | 07:55 PM
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Originally Posted by Youllze
What I mean by upper is the top one of the two lowers haha. I saw some decent prices on Bilstein but I would need to buy the top mount and bearing separate. There are a couple companies that sell complete assemblies but I've never heard of the manufacturers. I think I might buy those just to see if the noise stops. Then once those go bad get some Bilsteins.

Thats the arm that connects in the front correct? That’s the thrust arm, the one that goes straight in is the lower control arm. I would honestly say don’t bother with the unknown manufacturers for struts. They may be complete junk and not even fit quite right, they may even give you brand new mystery noises 🧐. I’d honestly get some Sachs or bilistein struts/OEM strut mounts and be confident they won’t be an issue. It’ll save u in the long run.
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Old Aug 16, 2019 | 08:31 PM
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Originally Posted by Just204
Thats the arm that connects in the front correct? That’s the thrust arm, the one that goes straight in is the lower control arm. I would honestly say don’t bother with the unknown manufacturers for struts. They may be complete junk and not even fit quite right, they may even give you brand new mystery noises 🧐. I’d honestly get some Sachs or bilistein struts/OEM strut mounts and be confident they won’t be an issue. It’ll save u in the long run.
Yes that is the one.

Yeah I would tend to agree. I honestly think the thrust arms are not the culprit. So maybe I'll take the money that would go to the thrust arms and put it into Bilstein struts and top mounts/bearings.

I have to remember this is only a daily driver, don't want to dump unnessesary money at it.
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Old Aug 18, 2019 | 11:33 AM
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When I had my Mazda front shocks/struts replaced, I heard a clunking sounds only if I drive over a certain piece of road outside town, that was new to me.
Heard nothing pushing nose up or down, dealer also did this, refuse theres something wrong with the new ones.
In the garage this vehicle is parked, I had a piece of 30x30mm wood mounted on cement so the door closed to it. So a week later I accidently discovered if I reverse fast out of the garage I can duplicate the clunk. I brought the dealer home, illustrate it to him, and they replaced both front struts again, problem gone forever. I did contact the strut company and they offered free of charge replacement even if it was not the shocks. For what its worth.
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Old Aug 18, 2019 | 06:43 PM
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2011 C300
Originally Posted by Moto_Guzzi
When I had my Mazda front shocks/struts replaced, I heard a clunking sounds only if I drive over a certain piece of road outside town, that was new to me.
Heard nothing pushing nose up or down, dealer also did this, refuse theres something wrong with the new ones.
In the garage this vehicle is parked, I had a piece of 30x30mm wood mounted on cement so the door closed to it. So a week later I accidently discovered if I reverse fast out of the garage I can duplicate the clunk. I brought the dealer home, illustrate it to him, and they replaced both front struts again, problem gone forever. I did contact the strut company and they offered free of charge replacement even if it was not the shocks. For what its worth.
Thank you. Being that these are original struts with 76k on them I'm ok with replacing them with some Bilsteins. Even if it doesn't fix the issue at least I have new struts, top mounts and bearings.
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